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2022 on Inside Intercom

Intercom, Inc.

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.

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How to increase trust through UX design?

UX Studio

Unless your company is bringing great innovation to the market, there are likely to be multiple competitors offering similar products or services. If your value proposition involves disrupting mental models and challenging the status quo, trust plays an even more significant role. Mobile payment systems are a good example of this.

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Guide to the Software Engineer Career Path

PMLesson's Ace the PM Interview

Trying to better understand the software engineer career path? Software engineers have the option to stick to software development at higher and higher levels. Different software engineers work on different kinds of technical projects. This, too, can influence the potential career trajectory of a software engineer.

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Data-Science Observability For Executives

The Product Coalition

Many companies are already starting to offer solutions for this group of people, with data-scientists as the main focus. A revolution in observability that has risen due to new technology from companies such as New Relic. In terms of cost, maintaining core-DS production is quite expensive.

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Citrix Analytics for Performance Where does it fit in relation to Citrix Performance Monitoring and Management?

eG Innovations

I recently published an article on Citrix Performance Analytics (also called Citrix Analytics for Performance), part of the Citrix Analytics service in Citrix Cloud. In this article, i will analyze where Citrix Performance Analytics fits in relative to other Citrix performance monitoring and management tools in the market.

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Static vs Dynamic Alert Thresholds for Monitoring

eG Innovations

Microsoft Azure Monitor used with services such as AVD) will usually include options to use both static and dynamic thresholds and occasionally combine them. In a large enterprise, a monitoring tool that provides visibility into the different network, server, and application tiers can collect millions of metrics.

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Fitness products & Health Insurance companies — A match made in heaven

The Product Coalition

From measuring steps to heart rate to sleep duration to offering personalized workouts and diet plans to predicting the occurrence of lifestyle-related diseases through the power of Artificial Intelligence and Machine Learning - they are pretty advanced. This relationship can be a truly reciprocal one.