Intercom, Inc.

APRIL 28, 2021

This team can take on the everyday management of your infrastructure costs, for example: Developing a savings plan policy for your top-tier infrastructure. Assessing optimizations of wide-scale operations, e.g. choosing the right auto-scaling policies for your workloads. Once this data is available, make your requests clear.

Data Visualization 211

Data Visualization Reporting Tools Government Customer Experience 211

Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. Invest more in the right tools. Love Dialog. Rating prompts. Message centers.

User Testing 257

User Testing Customer Experience Feedback Software Customer Feedback 257

Userpilot

AUGUST 30, 2024

TL;DR WalkMe is a digital adoption platform designed to facilitate customer and employee onboarding through in-app experiences, like interactive walkthroughs , on-screen guidance, and self-service support resources. The WalkMe Insights platform forms the core of WalkMe analytics. WalkMe is a digital adoption platform (DAP).

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Modus Create

NOVEMBER 7, 2024

Strategies to mitigate AI security and compliance risks By William Reyor Posted in Digital Transformation , Platform Published on: November 7, 2024 Last update: November 7, 2024 According to McKinsey, 65% of executives report that their organizations are exploring and implementing AI solutions.

Artificial Inteligence 40

Artificial Inteligence Reporting Tools Research Software Data Visualization 40

UX Planet

MARCH 3, 2025

SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing. Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem. Website types and how to designthem 1.

Reporting Tools 56

Reporting Tools Magazine Software Review Customer Experience 56

Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. Analytics software is an application that enables you to collect user behavior data , filter it, and analyze it.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

AUGUST 26, 2024

From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints. Monitor comments on social media and third-party platforms. Pendo — best data capture technology for mobile apps.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” From social media likes to emails, weather reports, and wearable devices, enormous quantities of data are created and accumulated every single second of every single day.

Data Visualization 141

Data Visualization Analytic Tools Reporting Tools User Testing 141

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. We build our services with disaster recovery in mind.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. link] covers most of the FAQs about our licensing policy. Questions & Answers.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Mind the Product

NOVEMBER 30, 2017

As the newly crowned DPO at my company I believe a product person is the best placed to help a business implement a strong data protection policy in readiness for GDPR next year: after all, a product person should have an overview of the business and know where data is used. How Will GDPR Affect Your Customers?

Data Visualization 125

Data Visualization Technical Review Reporting Tools Technical Advisors 125

eG Innovations

AUGUST 4, 2022

Microsoft Azure Monitor used with services such as AVD) will usually include options to use both static and dynamic thresholds and occasionally combine them. In a large enterprise, a monitoring tool that provides visibility into the different network, server, and application tiers can collect millions of metrics. Dynamic Thresholds.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

Agile Velocity

MAY 27, 2020

A Kanban board can be maintained electronically within a tool or manually on a wall. The main point of Kanban is to visualize how value flows through the system. Make Policies Explicit. Making policies explicit helps create a shared understanding about how teams will move work through their system.

Data Visualization 106

Data Visualization Reporting Tools Feedback Software Product Research 106

Userpilot

JULY 30, 2023

Silos most often occur due to company culture, organizational structures, IT deployments, or mergers and acquisitions. Inconsistent reports, access roadblocks, rising IT costs, and complaints from executives or customers are all signs that data silos exist within your organization. How do data silos occur? IT deployments.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Feedback Software 98

The Product Coalition

JULY 10, 2020

Starting changing, and I am not referring to the introduction of a new video conferencing tool, always requires the acceptance that there is a problem that needs attention. In a remote working situation, to make matters worse, there is a compound effect due to the increased communication overhead. That has always been a challenge.

Agile 106

Agile Reporting Tools Feedback Software Systems Review 106

Agile Velocity

OCTOBER 1, 2020

Focus on four key actions to bolster a successful new way of working: Maximize the use of virtual collaboration tools for remote teams. The issue is not about performance through tools and rituals. Organization: building plans, creating systems and structures to work effectively, and use their energy efficiently. Mind the Wall.

Reporting Tools 115

Reporting Tools Systems Review Agile Leadership 115

Gainsight

MARCH 12, 2019

Just how accurate are online review aggregators, anyway? If you pull up Google or Yelp for a restaurant, say, you’ll get an aggregate of stars from one to five, the number of reviews counted, and any number of written reviews and qualitative feedback. So why should you care about SaaS reviews? You need SaaS reviews.

Feedback Software 73

Feedback Software Software Review Systems Review Data Visualization 73

Modus Create

NOVEMBER 1, 2021

A recent report by Check Point Research stated that schools and research facilities experienced an average of 1,739 cyberattacks per organization each week in July 2021. . UK’s National Cyber Security Centre (NCSC) reported that hackers are targeting UK universities to steal coronavirus research. . Lack of Preparedness.

Education 75

Education Technical Review Research Software Reporting Tools 75

eG Innovations

JULY 4, 2019

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. George is also a Citrix Technology Professional and has contributed immensely to the Citrix community. This, in turn, affects the service quality and results in lost revenue.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

eG Innovations

SEPTEMBER 17, 2021

The field of information technology has advanced at a breakneck pace in the last 20 years. Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. How do Managed Service Providers Function? Definition of an MSP. Types of MSPs.

Reporting Tools 52

Reporting Tools Data Visualization Technical Review Systems Review 52

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

eG Innovations

JANUARY 28, 2022

eG Innovations works with Managed Service Providers (MSPs) across the world, who use eG Enterprise to deliver value-added services to improve their customers’ resilience and business outcomes. Many of these service providers choose eG Enterprise for its secure and granular role-based multi-tenancy support.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Enterprise 59

eG Innovations

JUNE 7, 2022

Logging and Auditing in IT Monitoring Tools. It is critical that access to any configuration changes or management actions made to monitoring platforms are logged and traceably audited. In this article, I will help you learn how to discover the auditing capabilities in IT monitoring tools. Auditing is not just for security.

Reporting Tools 52

Reporting Tools Data Visualization Systems Review Software Review 52

Usersnap

APRIL 2, 2023

As a SaaS business, we’re regularly trying new products and tools to help us with DevOps. We recently started to evaluate a lot of different SaaS monitoring tools and wanted to share some of our findings. You’ll find some thoughts about the following tools in this post. Every modern organization depends on software.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

ProductPlan

MAY 22, 2020

There’s simply not enough people or products requiring their services, and a business analyst can probably do all that’s required. Over time the team can grow , with a second hire often best filled by someone who can program business intelligence and analytics tools to aggregate data and make sense of it.

Data Visualization 128

Data Visualization Weak Development Team User Testing Customer Feedback 128

UX Studio

MAY 30, 2023

Unless your company is bringing great innovation to the market, there are likely to be multiple competitors offering similar products or services. Mobile payment systems are a good example of this. How can we make users feel safe regarding products and services? Trust is a crucial factor for a business to grow.

UX 97

UX Reporting Tools Data Visualization Research Software 97

Modus Create

SEPTEMBER 7, 2021

According to an IBM survey , 33% of executives experienced data breaches due to M&A activity. . New tools, procedures, and personnel increase the risk of cybersecurity threats and data leaks. These systems were not only draining resources but also increasing their threat surface. Inheriting Bigger Attack Surface.

Reporting Tools 75

Reporting Tools Data Visualization Systems Review Technical Review 75

eG Innovations

OCTOBER 23, 2019

Adoption of new techniques, better tools, and improved collaboration methods continue to be on the rise in the DevOps universe. There is a plethora of tools available — open source and OEM solutions — that can be used for each of these stages and some across various stages. Read on to see our pick of 10 tools. Kubernetes.

Reporting Tools 51

Reporting Tools Research Software Feedback Software Software Review 51

eG Innovations

JANUARY 8, 2021

Software developers are often only concerned about the functionality of their applications. When such an issue happens, IT administrators will need to determine whether the slowness is due to a query that is not properly framed or whether the slowness is due to a bottleneck on the database server. The JConsole user interface.

Reporting Tools 52

Reporting Tools Data Visualization Software Review Systems Review 52

The Product Coalition

DECEMBER 5, 2019

Many companies are already starting to offer solutions for this group of people, with data-scientists as the main focus. A revolution in observability that has risen due to new technology from companies such as New Relic. In terms of cost, maintaining core-DS production is quite expensive.

Data Visualization 78

Data Visualization Reporting Tools Technical Review Research Software 78

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. We’re not exactly sure how, but yes, it’s that time of the year again. And what a year it has been!

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Arkenea

DECEMBER 8, 2024

API platforms offer stringent security standards and features that enhance the digital ecosystem. FHIR RESTful API is designed to retrieve only the desired electronic data from the system, rather than returning an entire bundle of ePHI. Drawback of APIs in healthcare is the lack of design, proper testing, and monitoring tools.

Analytic Tools 52

Analytic Tools Research Software Healthcare Reporting Tools 52

eG Innovations

APRIL 11, 2023

The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues. Who Uses Maintenance Policies and with What Benefits All administrators with maintenance responsibilities find this feature of use.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Systems Review 52

Arkenea

JULY 4, 2024

According to a recent report by Deloitte , in the forthcoming years, the healthcare landscape will be dominated by preventive and wellness approaches, interoperable data, and consumer-driven initiatives. These reports signify the role played by clinical data integration. Which needs aren’t met by the existing healthcare systems?

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

eG Innovations

FEBRUARY 25, 2019

There are many components both datacenter-side and client-side which must be optimally performing together to deliver a consistent and performing virtualized apps and desktops solution. Default settings in the operating system are not the best. Is there any tool that can identify slow printing in a Citrix session? Windows 2016.

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization User Testing 63