Differentiation Policies Reporting Tools Systems Review 
Intercom, Inc.
FEBRUARY 9, 2021
Our recent report showed that while 73% of support leaders say customer expectations are increasing, only 42% of them believe that they’re actually meeting those expectations. Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. And if their support expectations aren’t met?
UX Studio
MAY 30, 2023
Unless your company is bringing great innovation to the market, there are likely to be multiple competitors offering similar products or services. Given all that, reliable brands are more likely to differentiate themselves and earn customer loyalty. Mobile payment systems are a good example of this.
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eG Innovations
SEPTEMBER 17, 2021
The field of information technology has advanced at a breakneck pace in the last 20 years. Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. How do Managed Service Providers Function? Definition of an MSP. Types of MSPs.
eG Innovations
APRIL 11, 2023
The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues. Who Uses Maintenance Policies and with What Benefits All administrators with maintenance responsibilities find this feature of use.
Userpilot
MARCH 14, 2023
Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. Select the wrong tool, and you can find yourself stuck in an expensive plan. Not all tools help you easily create interactive user guides. Userpilot is what you need!
eG Innovations
JANUARY 28, 2022
eG Innovations works with Managed Service Providers (MSPs) across the world, who use eG Enterprise to deliver value-added services to improve their customers’ resilience and business outcomes. Many of these service providers choose eG Enterprise for its secure and granular role-based multi-tenancy support.
Userpilot
MARCH 15, 2023
Is Appcues or Spekit the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Spekit is another digital adoption platform that solely provides employee onboarding.
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