Amplitude

DECEMBER 18, 2018

Broadcast impact across your entire organization with TV-mode Dashboards! With TV Mode for Dashboards, you can post large-format visuals of product metrics on televisions and other public displays so everyone within your company can see how the product is performing. See the fields you want in the live events table.

Data Visualization 65

Data Visualization Customer Experience User Testing Customer Feedback 65

Userpilot

DECEMBER 3, 2022

The acquisition stage in SaaS is quite different from B2B and it usually starts with a trial or demo since customers want to interact with the product and experience value before purchasing. Having the customer journey map in place, you can go further and collect feedback with in-app surveys targeted to particular events in the user journey.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

SEPTEMBER 11, 2023

Activation events might overlap but could also be slightly different for different JTBDs if your product caters to varying use cases. However, the activation event will differ for the user group more interested in improved customer satisfaction and faster response times.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Data Visualization 52

Userpilot

SEPTEMBER 11, 2023

Activation events might overlap but could also be slightly different for different JTBDs if your product caters to varying use cases. However, the activation event will differ for the user group more interested in improved customer satisfaction and faster response times.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Data Visualization 52

Userpilot

SEPTEMBER 11, 2023

Activation events might overlap but could also be slightly different for different JTBDs if your product caters to varying use cases. However, the activation event will differ for the user group more interested in improved customer satisfaction and faster response times.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Data Visualization 52

Userpilot

SEPTEMBER 11, 2023

Activation events might overlap but could also be slightly different for different JTBDs if your product caters to varying use cases. However, the activation event will differ for the user group more interested in improved customer satisfaction and faster response times.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Data Visualization 52

Userpilot

SEPTEMBER 11, 2023

Activation events might overlap but could also be slightly different for different JTBDs if your product caters to varying use cases. However, the activation event will differ for the user group more interested in improved customer satisfaction and faster response times.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Data Visualization 52

Userpilot

JULY 19, 2021

Send a personalized in-app welcome message when a new user signs up. In addition, the same research shows that companies that successfully engage their B2B customers achieve 63% lower churn, 55% higher share of wallet, and 50% higher productivity. It allows you to deliver the right message to the right group at the right time.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Userpilot

APRIL 30, 2024

Userpilot is a leading B2B product growth tool that excels at in-app engagement , product analytics, customer feedback collection, customer support, and integrations. Mixpanel offers advanced user analytics , customizable reports, and an intuitive analytics dashboard.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Reporting Tools 104

Userpilot

MAY 18, 2023

It includes everything from how customers perceive your marketing messages to what they think about your pricing fairness, customer service, product suites, etc. But the major ones for B2B SaaS are: Product usage rate: This metric measures how much of the product your users engage per time. You can also track usage trends by segment.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

JUNE 2, 2024

Userpilot lets you collect customer data in the form of event tracking, feature tags, and surveys. These include: Customer intelligence data collection capabilities – You should be able to collect user data in the form of custom events , feature tags, feedback surveys , and more. Userpilot Userpilot user event tracking.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Revulytics

SEPTEMBER 18, 2019

In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager. This makes analytics data tangible, enabling you to combine input from various data sources and analytics tools into a super-flexible dashboard.

Data Visualization 75

Data Visualization User Testing Information Product Research 75

Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 20, 2024

Chrome extension builder : With Userpilot, you can craft an engaging customer experience utilizing different UI patterns and in-app messages (e.g. AI writing assistant : Userpilot’s AI writing assistant helps enhance the copy of your in-app messages so they are more readable and engaging. Setting up events in Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

APRIL 23, 2023

Why is event-based analytics important for SaaS businesses? Event-based analytics allows product teams to gain insights into how customers are using their products. Event analytics helps you interpret user interactions, measure and improve overall product performance, and build personalized engagement.

Data Visualization 96

Data Visualization Analytic Tools Reporting Tools Events 96

Userpilot

JUNE 2, 2024

Appcues : Improves product adoption with onboarding experiences and event tracking. No-code tool for event tracking, reports, and custom dashboards. Behavioral data analysis with an interactive dashboard. Set and track events, view everything in a centralized dashboard, and build reports to share with stakeholders.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

APRIL 26, 2024

The must-have features for customer tracking software in 2024 are: The ability to track customer data regarding their behaviors during events. Have built-in and custom analytics dashboards for easy data visualization. Keap for tracking conversions and automating personalized messages to users. Event tracking. Get a demo.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Software Review 105

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for interactive user guides and it comes with features such as user segmentation, onboarding checklist, tooltips, and in-app messaging. The ability to trigger the user guides when specific in-app events happen is nice to have and will help you build more contextual in-app experiences. Dialog audience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

MARCH 18, 2021

Conversion Copywriter to B2B and SaaS. All those generalist leads that keep going nowhere will get the message that your solution may help, but it’s not for them. Thinning out your marketing funnel allows you to focus your message and resources on the customers that will be key to your growth. Joel Klettke.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

AUGUST 24, 2023

As the competition in the B2B SaaS space is growing, SaaS companies need even better product analytics to drive product growth. The new trend analysis feature allows product managers to visualize event data and track changes over time. This is not limited to a single event either. These are coming by the end of the year.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 98

Gainsight

JULY 19, 2019

For those of us in B2B SaaS, we often interact with solution admins, internal champions, or decision-makers, not our end users. To reach end users, we rely on emails, press releases, and events. This detailed hierarchy also makes it easy to create targeted messages based on user activity.

Analytic Tools 53

Analytic Tools Messaging Customer Experience Data Visualization 53

Userpilot

JANUARY 9, 2023

Both product personas (B2B) and user personas (B2C) describe somebody who users the product while buyer personas describe those who decide to buy products. The term user persona is mostly used in B2C while product persona is more common in B2B contexts. Event tagging in Userpilot. Event Occurrence by User view in Userpilot.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

AUGUST 30, 2021

Product analytics software varies but most have similar features, such as data capturing, customized segmentation, and KPI dashboards. Tracking custom events. KPI and other custom-built dashboards. Heap’s dashboard. How Product Marketing Managers use product analytics. Segmentation and custom reports. Data funnels.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MAY 17, 2024

TL;DR Google Analytics is a web analytics service offered by Google that tracks and reports website traffic and mobile app traffic and events, currently as a platform inside the Google Marketing Platform brand. It offers various features, including event segmentation, funnel analysis, user cohorts, and retention analysis.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

FEBRUARY 25, 2024

GainsightPX’s user segmentation To personalize your offerings, in-app messages, and other marketing campaigns, it’s important to segment your users well. Segmentation can help boost your product and feature adoption when combined with targeted messaging. In such a case, Userpilot is a more user-friendly option.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

MAY 19, 2024

It’s possible to filter the cohort size, date range, and first and returning events to get a detailed insight into your retention. Basic analytics – While the analytics feature offered by GainsightPX is powerful, it can get difficult to drill deeper into the data due to the numerous dashboards and widgets.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for user behavior analysis and it comes with features such as in-app events, feature tags, user journey mapping, and user segmentation analysis. Here’s what to consider before opting for one: Event tracking – so you can track user behavior and activity. Create custom event.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

Feature analytics dashboards like heat maps – to see how often users engage with different features. GainsightPX’s user segmentation To personalize your offerings, in-app messages, and other marketing campaigns, it’s important to segment your users well. A/B test for higher adoption rates.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

FEBRUARY 25, 2024

GainsightPX’s user segmentation To personalize your offerings, in-app messages, and other marketing campaigns, it’s important to segment your users well. Segmentation can help boost your product and feature adoption when combined with targeted messaging. Finally, you can edit the look of the knowledge center bot and launch it.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

FEBRUARY 25, 2024

GainsightPX’s user segmentation To personalize your offerings, in-app messages, and other marketing campaigns, it’s important to segment your users well. Segmentation can help boost your product and feature adoption when combined with targeted messaging. Finally, you can edit the look of the knowledge center bot and launch it.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for user engagement analysis and it comes with features such as feature tags, in-app events, behavioral analytics, and survey analytics. – so you can trigger flows or send hyper-personalized messages. Monitoring and analyzing data from these events can help you assess product usage better.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

APRIL 23, 2023

Feature promotion – can be achieved with in-app messages, like tooltips or modals. This is easy to do with in-app messages like modals, banners , or tooltips. Then use in-app messaging to introduce those features to them. And when you finish all tasks from the checklist, a modal with a congratulatory message appears.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization User Testing 98

Userpilot

DECEMBER 15, 2022

Relationship NPS programs are ideal if you run a B2B or SaaS company because you can measure customer satisfaction once a relationship has been established, and your customers have had time to form an opinion of your organization. You can do this by creating events and triggering flows based on user actions with Userpilot.

Feedback Software 98

Feedback Software Analytic Tools Research Software Data Visualization 98

Userpilot

FEBRUARY 25, 2024

Here are the essential features that such tools must have: Streamlined onboarding : Simplifies the introduction of your product to new users with automated walkthroughs, tailored in-app messages, and feedback-driven engagement. Segmentation can help boost your product and feature adoption when combined with targeted messaging.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Feedback Software 52

Userpilot

JUNE 20, 2023

But it’s impractical for most B2B SaaS products. SaaS onboarding isn’t a one-time event where you dump all the product-related info on users. Set up in-app events and analyze product interactions with Userpilot. In-app user behavior analytics dashboard in Userpilot. Book a demo to learn how.

Customer Experience 98

Customer Experience Onboarding KPIs Analytic Tools Feedback Software 98

Userpilot

FEBRUARY 25, 2024

Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc. GainsightPX’s user segmentation To personalize your offerings, in-app messages, and other marketing campaigns, it’s important to segment your users well.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Feedback Software 52

Userpilot

AUGUST 24, 2022

Aeroleads is a web-based lead generation software that finds B2B data. Slack is a communication tool that offers real-time messaging. You can use onboarding checklists and in-app messages to serve as a guide to help your new customers understand your product and its features. You can set up different event types for booking.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98