Mironov Consulting
JANUARY 24, 2024
Expanding on a recent post ( Revenue Goals are Not Company Strategies ), I’ve been seeing lots of maker teams (product, engineering, design) struggling to form product strategies without a company strategy to hang them on. If these strategies don’t hang together, we each hang separately.
Gainsight
MAY 17, 2023
Nick Mehta, CEO of Gainsight, took the stage to celebrate the tenth anniversary of Pulse and get fired up for the next decade, powered by generative AI , DCS, and—most importantly—all of you. It’s a problem of people, strategy, and process.” What’s Next: Digital Customer Success The theme of Pulse 2023 is What’s Next?
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Gainsight
MARCH 19, 2024
In case you missed it (somehow), Generative AI has taken the world by storm. In the realm of B2B software, Gen AI holds immense potential to transform the way companies interact with their customers, stakeholders, and users—and even the way companies develop products.
Gainsight
MAY 23, 2023
Many of our customers are basically going from, it’s a function, to, it’s a strategy.” ” Currently, all the various functions that B2B customers typically interact with across an enterprise tend to operate in their own functional silos. You don’t want pricing to be a barrier to adoption.”
ProductPlan
APRIL 25, 2024
Instead of a traditional B2B software or physical piece of hardware, their products are programs, IT services , university websites (internal and external), or even actual curricula, to name a few. Generative AI is one such technology that is rapidly changing how students, teachers, and administrators interact with systems on campus.
Gainsight
FEBRUARY 22, 2024
The focus shifted towards integrating communities into the customer lifecycle , leveraging generative AI to streamline operations and content creation, and merging online communities with real-life experiences. Leverage Generative AI Another key trend for 2024 is leveraging AI to enhance community productivity and personalization.
Gainsight
JULY 25, 2023
Ovsyannikov says that education is valuable to companies of all sizes, both B2B and B2C. Over 350 B2B and B2C companies use NorthPass, and there was already an integration with Gainsight prior to the acquisition. Using AI, they do an analytical correlation analysis (i.e., It has also helped create careers for some people.
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