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” Product: “We’re endlessly creating and updating demos, decks, product bulletins, release dates/roadmaps, FAQs, technical docs, checklists, cheat sheets -- but Sales hardly uses any of them, and still expresses deep frustration with us. Sales Sales teams hate this. They
You also develop the roadmap and address the product development as per the roadmap. You work with Marketing to define the customer profile, you work with business development to do salestraining and enablement. You define a high-level roadmap of the product. You define the pricing of the product.
Sometimes CSPs [Customer Success Professionals] didn’t have this cause they hadn’t gone through salestraining, they didn’t understand all the basics that maybe a salesperson might. So in the B2C world, everyone wants to capture a customer’s feedback. So that’s kind of number one.
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