Gainsight
DECEMBER 23, 2019
Sometimes CSPs [Customer Success Professionals] didn’t have this cause they hadn’t gone through sales training, they didn’t understand all the basics that maybe a salesperson might. So in the B2C world, everyone wants to capture a customer’s feedback. So that’s kind of number one.
B2B Product Management
DECEMBER 6, 2016
You work with Marketing to define the customer profile, you work with business development to do sales training and enablement. UX Product Manager : For B2C companies, where user interface design is very important, one (or more) UX PM(s) is completely dedicated to this area. You define the pricing of the product.
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Mironov Consulting
JULY 27, 2023
Plus time with Marketing (launch, messaging, product marketing content), Finance (packaging, pricing, forecasts), Support, Customer Success/Implementation, and broad Sales training and enablement. Plus So a product manager might have 5% of their time in total for deal-specific sales support.
Intercom, Inc.
JULY 5, 2018
We’re not into B2C, we’re not into IoT, we’re not in health tech; we’re hyper-focused, and that’s also what allowed me to step into this role after being an operator for the last 20 years. I realized I get way more value out of helping other sales people figure out how to tap into their full potential.
Intercom, Inc.
JULY 5, 2018
We’re not into B2C, we’re not into IoT, we’re not in health tech; we’re hyper-focused, and that’s also what allowed me to step into this role after being an operator for the last 20 years. I realized I get way more value out of helping other sales people figure out how to tap into their full potential.
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