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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

Want to understand what customers think and how they behave in your product ? If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Read on to learn more.

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Catch up with New at Intercom, our fall product launch event

Intercom, Inc.

Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. We’re excited to share five brand-new product announcements with you today. Intercom customers typically see a 31% increase in engagement after implementing in-product messages”.

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Digital Customer Experience: How to Thrive in 2022

UX Studio

What is the Difference Between UX and CX? How Does UX Help Digital CX? What Does a Good Digital Customer Experience Strategy Look Like? Best Practices for Improving Digital Customer Experience. What is Digital Customer Experience? People fall in love with the experience , not the technology behind it.

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Essential Graphic Design Skills You Need to Get Hired

UX Studio

You have to manage your time, find new customers, communicate with clients and of course create exceptional design work. Every year, we at UX Studio organize a month-long product designer course in Budapest for anyone who wants to deepen their knowledge in UX design. Know your tools. Visual hierarchy.

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Building Resolution Bot: How to apply machine learning in product development

Intercom, Inc.

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. At Intercom, we have taken advantage of these technologies relatively early. Our Custom Bots and Resolution Bot already work for thousands of businesses every day. We can’t just build for the good path.