Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One   Engineering-grade testing and code re-use are often discussed but almost never put in place.  And

Software Review 124

Software Review Customer Experience User Testing Technical Review 124

Mironov Consulting

FEBRUARY 27, 2023

 But most of the migration failures I see are driven by organizations’ unwillingness or inability to stick with the very hard choices that B2B/enterprise migrations demand.  We Every new enterprise customer expects 3-5 years of support for whatever they license.  We lack backbone, resolution, clarity.

Technical Review 69

Technical Review Customer Experience Software Review Data Visualization 69

Atlassian

JANUARY 27, 2022

Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Wins for enterprise customers. Centralized platform capabilities like scalable infrastructure and a steady cadence of security enhancements help us attract enterprise customers without upending our unique business model.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  This is a must-close.”

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! Changing financial composition for the company A company may wish to change balance of profitability and assets Why do acquisitions go through and become successful?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Gainsight

JANUARY 28, 2019

I’ve spoken to these SaaS CEOs about a variety of topics—everything from: Leadership and org decisions. Are they good for SMB or enterprise? Due to the newness of the role, we try to help facilitate introductions between leaders and CEOs informally. appeared first on Customer Success Software | Gainsight.

Customer Experience 63

Customer Experience Reporting Tools Data Visualization Banking 63

Mironov Consulting

OCTOBER 26, 2016

Over the past year, I’ve done a half-dozen evaluations of product management teams at enterprise software firms. Product/Engineering builds repeatable solutions that dozens or hundreds of our enterprise customers can put right to work. Enterprise Sales Teams Focus On Responsiveness. Sales lives in a different world.

Research Software 87

Research Software Analytic Tools User Testing Data Visualization 87

ProductPlan

NOVEMBER 10, 2020

In between “scrappy startup” and “enterprise behemoth” lies the mid-size company. They don’t have nearly the same resources as their larger, enterprise-class competitors who can outspend you. Using this software, product management can ensure that everyone sees the latest version of the product roadmap.

Data Visualization 53

Data Visualization Roadmap Software Review Technical Review 53

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. was still working as a senior VP of an investment bank, he explored the investment potential of the internet. Britannica.com ).

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Most important in the enterprise space is our sales team.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Business of Software Conference

FEBRUARY 10, 2020

Whilst VP, Digital Product & Strategy for Small Business at JP Morgan, Isa observed that the bank branches that were most profitable were ones with the most engaged people. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Join the smart people who get BoS updates.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Business of Software Conference

MARCH 24, 2021

I graduated with a degree in finance, I didn’t want to work at a bank. And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. So David, and I got to put some money in the bank for ourselves, which took risk off the table for us. And it was a mess.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Intercom, Inc.

JANUARY 10, 2019

Bots are great at things that are suitable for computer calculations, like when your next bill is due. Or showing you your bank balance. Also, if a person is sitting there answering people’s calls about their bank balance eight hours a day, they would go out of their mind with boredom.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Userzoom

NOVEMBER 6, 2019

Every company will be a software company or is a software company, in some way or form or some time now or soon. You know, even not just these, like the digital companies, they were born digital pretty much, but also these companies that are in all kinds of industries, insurance companies, banks, retailers, brick and mortar, all sorts.

Research Software 68

Research Software User Testing Product Research UX 68