Mironov Consulting

OCTOBER 19, 2022

And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn.  In the enterprise software space, every of our customers and execs will always have another dozen unmet needs, amplified by our enterprise sales teams.  It’s

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Product Talk

MAY 13, 2020

By the time you see revenue (or a lack of it)—whether it’s in a dashboard, cash in the bank, or a cancellation notice from a churned customer—it’s too late to take corrective action. We will sell into new customer segments (from SMBs to Enterprises or from parents to grandparents). What is a lagging indicator?

Product Research 354

Product Research User Testing Customer Experience Feedback Software 354

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  This is a must-close.”

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One  At the account level, enterprises aren’t excited to migrate or change.  So

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

ProductPlan

DECEMBER 1, 2021

Instead, they fund operations from their bank accounts. The senior leadership team is responsible for establishing the business strategy and communicating it across the organization. Trying to sell an enterprise product with a self-serve sales process. But enterprise technology buyers are different.

Product Strategy 95

Product Strategy Strategy Onboarding KPIs User Testing 95

The Product Guy

JULY 4, 2019

After working at Northwestern University, I became a consultant and was responsible for servicing one of the largest banking institutions in the nation. Due to recent changes to the bank’s business goals, 20,000 accounts were deemed unserviceable and I was given the task to remove 20,000 accounts from the system. Better Decisions.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

Userpilot

AUGUST 30, 2023

Product management and leadership From the struggle to balance innovation and market fit to maintaining a customer-centric approach to product development and navigating talks with business partners, product leaders face many challenges. Product management and leadership speakers. leadership to uphold your customer-centric focus.

Customer Experience 104

Customer Experience User Testing Customer Feedback Research Software 104

UX Studio: Product Management

NOVEMBER 24, 2020

The top projects worth mentioning are OTP bank mobile application testing, Microsoft Sharepoint benchmarking tool development, and mobile application creation for Starbucks Russia. UX studio is a young European product design company with an established thought leadership in the design communities. Its client portfolio is diverse too.

Product Research 115

Product Research Research Software Software Review Technical Review 115

Mironov Consulting

DECEMBER 29, 2022

 In fact, service revenue is better because every B2B/enterprise prospect has a long list of unmet needs and missing features in our packaged software.  Every insurance company believes (incorrectly) that its back-office processes are a source of competitive advantage.  Despite  Averaging 2.5

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

The Product Coalition

JANUARY 12, 2023

It is a complex process that requires strong leadership and commitment from all stakeholders. The digital transformation can have far-reaching impacts on businesses of all sizes, from small startups to large enterprises. What are the benefits of digital transformation for your business? What are the use cases of digital transformation?

Artificial Inteligence 136

Artificial Inteligence Data Visualization Analytic Tools Research Software 136

Mironov Consulting

FEBRUARY 27, 2023

 But most of the migration failures I see are driven by organizations’ unwillingness or inability to stick with the very hard choices that B2B/enterprise migrations demand.  We Every new enterprise customer expects 3-5 years of support for whatever they license.  So  We lack backbone, resolution, clarity.

Technical Review 69

Technical Review Customer Experience Software Review Data Visualization 69

Mironov Consulting

AUGUST 27, 2017

At enterprise software companies, there may be entire teams assigned long-term to a single customer. ” (Referencing an imagined new banking regulation called M oney C enter B ank S ecurity P rotocol.). ” Product Manager says: “Which other banks are asking us about this? Both are emotionally correct.).

User Testing 78

User Testing Banking Reporting Tools B2B 78

Mind the Product

DECEMBER 13, 2018

Garry Prior has been in and around the technology industry for more than 20 years, largely in product management / product leadership roles. Gabrielle Bufrem is a Senior Product Manager at Pivotal Labs in San Francisco where she works with a range of clients from enterprise to start-ups in order to build user-centred products.

Analytic Tools 108

Analytic Tools Research Software Data Visualization Government 108

Gainsight

JANUARY 28, 2019

I’ve spoken to these SaaS CEOs about a variety of topics—everything from: Leadership and org decisions. Are they good for SMB or enterprise? In addition, several exec search firms have set up strong practices around CS leadership. How many CEOs will I meet to talk about customer success? Strategy questions. Benchmarking data.

Customer Experience 63

Customer Experience Reporting Tools Data Visualization Banking 63

The Product Coalition

JULY 5, 2020

Start-Up Job Title Inflation Cash is king at a start-up because they’re always operating with a burn rate and a visible horizon to a zero balance bank account. The only way to fill up that bank account is to earn revenue, or get a cash infusion (investment). Can you work across groups, hire teams, demonstrate leadership?

Weak Development Team 80

Weak Development Team Banking Leadership Engineering 80

Gainsight

MAY 10, 2021

He and the Delphix leadership team were tasked with defining and implementing a five-year roadmap to achieve world-class customer success. Mary has over 20 years of business consulting and executive leadership experience. And who would know better about speed, than Will Rahim. Register now to catch this session!

Data Visualization 52

Data Visualization Travel Customer Experience Customer Feedback 52

Business of Software Conference

JULY 29, 2019

We’ve grouped them into 6 categories, for you to browse easily: Leadership. 1 – Leadership. His company PrecisionLender has been seeing incredible growth over the past few years, providing a huge amount of value in the banking sector. Product & UX. Building Teams. Creativity. Sales & Marketing.

Software Review 49

Software Review Analytic Tools Technical Review Data Visualization 49

Mironov Consulting

AUGUST 17, 2020

Adding hybrid cloud capabilities to our Enterprise Edition will encourage Standard Edition subscribers to upgrade.” If we retarget our SMB accounting software to mid-sized banks, we can boost our deal size 20x”. Most of our ERP customers also need a staff scheduling application. Doctors love our patient check-in solution.

Analytic Tools 109

Analytic Tools Data Visualization User Testing Customer Experience 109

ProductPlan

NOVEMBER 10, 2020

In between “scrappy startup” and “enterprise behemoth” lies the mid-size company. They don’t have nearly the same resources as their larger, enterprise-class competitors who can outspend you. They straddle the just-get-it-done mentality of a smaller firm and the large-scale organization of enterprises.

Data Visualization 54

Data Visualization Roadmap Software Review Technical Review 54

Mironov Consulting

OCTOBER 26, 2016

Over the past year, I’ve done a half-dozen evaluations of product management teams at enterprise software firms. Product/Engineering builds repeatable solutions that dozens or hundreds of our enterprise customers can put right to work. Enterprise Sales Teams Focus On Responsiveness. But this won’t fly in the enterprise space.

Research Software 87

Research Software Analytic Tools User Testing Data Visualization 87

Business of Software Conference

OCTOBER 11, 2023

Know how to leverage them, but know how to work around them as well Their motivations are different from either the company that wants to acquire you or you as one that is being acquired Is enterprise value being considered in the rationale for acquiring a company? Do not sell them the enterprise edition at the lowest price point.

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

ProductPlan

SEPTEMBER 8, 2021

was still working as a senior VP of an investment bank, he explored the investment potential of the internet. It’s common to make arrangements where you supply your development resource to work within another team (with their senior development leadership/code reviews/etc.) Like all great products, it starts with one person.

Product Strategy 67

Product Strategy User Testing Strategy Technical Review 67

Mixpanel

MARCH 7, 2021

. “I studied Political Science & International Relations at Sciences Po in Paris and after a stint working for NGOs and small consultancies, I started my career in digital banking at a large Swiss bank. The entire time, I had access to wonderful mentors that I’m still in touch with today.

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52

Business of Software Conference

OCTOBER 1, 2019

I’m a 35 year veteran of Silicon Valley enterprise software which obviously means I’m not that smart I should’ve done something better and easier. And for the last decade or so I’ve been doing a combination of things around enterprise software product management. And then we’ll dive right into it.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

PMLesson's Ace the PM Interview

JULY 13, 2020

Their Product Owner/Product Manager certification (POPM) is something of a two-for-one: you’ll learn basic product management skills as well as the latest principles for Lean enterprises. Best Value ($) Best for: Those willing to spend a little bit to get personalized instruction and in-depth education without breaking the bank.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

The Product Coalition

FEBRUARY 26, 2022

One particular example, UpBank, I’d argue one of the most underrated and successful software companies in Australia, only has Product Designers with one single product leadership role. You can bank on your competitors messing this up, because everyone seems to be. Time management may be the biggest competitive advantage out there.

User Testing 178

User Testing Weak Development Team Customer Experience Customer Feedback 178

Business of Software Conference

FEBRUARY 10, 2020

Whilst VP, Digital Product & Strategy for Small Business at JP Morgan, Isa observed that the bank branches that were most profitable were ones with the most engaged people. I became the youngest actually head of digital product for all of small business banking. So, I go back to my roots and like what am I doing with my life.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Intercom, Inc.

JUNE 25, 2020

. “Allyship in a company often means taking a hard look at why certain people from certain backgrounds don’t stay at your company or get promoted to leadership positions” And on a company level, I think that allyship means changing your business to make it a safe place for people to bring their whole selves to work. Usually not.

Artificial Inteligence 223

Artificial Inteligence Leadership Customer Experience Technology 223

Intercom, Inc.

OCTOBER 29, 2019

Indeed, among our customers were B2C companies, small businesses, and large enterprises along with customers in places and industries well beyond Silicon Valley. For example, our leadership team might decide to focus our company strategy on targeting the segments with the best revenue retention. Informing our approach to the market.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Atlassian

JANUARY 27, 2022

Wins for enterprise customers. Cloud Enterprise editions of our products now meet some of the most stringent compliance standards in the world, including those of the European Banking Authority (EBA) and Germany’s Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin). Forrester Wave, Enterprise Service Management Q4 2021.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Atlassian

FEBRUARY 10, 2022

How can leadership condense their ideas into 15 minutes or less and inspire their teams to hit the ground running with an understanding of the business context behind the quarterly plan? A vision for enterprise agility. It can also be a pitfall of planning whenever leadership wants to try and do too many things at once.

Technical Review 52

Technical Review Events Webinar User Testing 52

TIBCO - Thought Leadership

JUNE 10, 2020

I recently teamed up with Austrian customer Raiffeisen Bank , Dutch partner Connected Data Group , and German partner QuinScape to deliver a webinar entitled “Next-Generation Data Virtualization Has Arrived.” Raiffeisen Bank who spoke at the webinar is another. European candy maker Cloetta is one example.

Data Visualization 124

Data Visualization Analytic Tools Automotive Webinar 124

Business of Software Conference

FEBRUARY 16, 2021

And then we, we started to sell like big enterprises. And so, it’s like a six-month lag between when we make that first conversation, maybe you’re spending money on marketing, or whatever, and then six months until we get a check in the bank. The Good and the Bad of Taking Money. BoS Conf Online.Spring BoS Conf Online.Fall.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Business of Software Conference

MARCH 24, 2021

I graduated with a degree in finance, I didn’t want to work at a bank. So David, and I got to put some money in the bank for ourselves, which took risk off the table for us. So hey, look, I mean, I’ll just be honest, like, we were able to take a few million bucks off the table for each of us and put it in the bank.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

AUGUST 30, 2019

And we’re not accidentally draining our bank account and at six months into the future we’re suddenly going ‘where did all our money go?’. But I would emphasize to the leadership team that you’re working with that. So you don’t see any of that in in these particular brands’ messaging.

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Intercom, Inc.

JANUARY 10, 2019

Or showing you your bank balance. Also, if a person is sitting there answering people’s calls about their bank balance eight hours a day, they would go out of their mind with boredom. To take Paul’s example, a bot that tells you your bank balance. Take your bank balance example, there.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Userzoom

NOVEMBER 6, 2019

You know, even not just these, like the digital companies, they were born digital pretty much, but also these companies that are in all kinds of industries, insurance companies, banks, retailers, brick and mortar, all sorts. 3M or, you know, travel companies, of course, all of them are going through digital transformation.

Research Software 68

Research Software User Testing Product Research UX 68