Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. Provide Much Deeper Context than Traditional Software Projects, Especially Use Cases and Business Goals.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

The Product Coalition

JANUARY 12, 2023

It is a complex process that requires strong leadership and commitment from all stakeholders. Cloud services are software or web-based applications that can be accessed and used on any device with an internet connection. Cloud computing is the process of storing data and applications on remote servers, rather than on-premise.

Artificial Inteligence 128

Artificial Inteligence Data Visualization Analytic Tools Research Software 128

Mind the Product

DECEMBER 12, 2017

Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys. Many of us will use other customer reviews as a key factor when choosing a hotel, movie or book, for example.

Data Visualization 135

Data Visualization Reporting Tools Analytic Tools User Testing 135

Gainsight

JANUARY 18, 2021

They are trying to help businesses, no matter the industry, embrace the subscription economy and win it by providing cloud-based software solutions, especially for billing and revenue recognition. Nick wondered if the description has developed and changed due to the varied backgrounds and career paths that many CPOs have, including Chris’s.

Technical Review 52

Technical Review Research Software User Testing Product Research 52

PMLesson's Ace the PM Interview

MARCH 2, 2022

." and seek to better understand your: Leadership Problem solving Communicating Teamwork Cross-functional collaboration and more. Leadership. Google is always looking for leadership qualities in their employees. Specifically, they want "emergent leadership." How do we know? What is your ideal manager like?

Weak Development Team 52

Weak Development Team Technical Review User Testing Feedback Software 52

The Product Coalition

NOVEMBER 7, 2019

In the 14 years since he started working with Agile methodologies, he has helped companies such as Spotify, H&M, King, Avanza Bank, Telenor, and Sony Ericsson work more effectively. Viktor runs training and workshops on a wide variety of topics such as agile team dynamics, product ownership, leadership, and management.

Agile 60

Agile Research Software Feedback Software Systems Review 60

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Software Engineering: Generative AI drafts computer code based on natural language prompts, which reduces the time required for coding and debugging.

Generative AI 109

Generative AI Customer Communications Technical Review Reporting Tools 109

PMLesson's Ace the PM Interview

JULY 13, 2020

For a more detailed breakdown of Product School, check out Jeff Lee’s review here. Software PM by University of Alberta (Coursera) Another Agile-focused PM program, University of Alberta’s emphasizes the technical side of product management. Best Fit For: Software-oriented PMs, and motivated learners.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Gainsight

OCTOBER 3, 2018

Every quarter, you could review with a team member how they’re performing against that criteria. The idea of servant leadership is that you’re looking for opportunities for your team to grow and succeed because they’re benefiting themselves and your company. When should you give your CSM a raise?

Customer Experience 40

Customer Experience User Testing Webinar Management 40

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A  A very big difference.

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Intercom, Inc.

SEPTEMBER 12, 2019

But what does it actually mean for software design in particular? You can turn your lights on; you can play your music… But you don’t really think about how it could be misused” Gerry: Software design is – I wouldn’t even say it’s the next realm. There’s a reason why the banks are suffering.

Research Software 112

Research Software Data Visualization User Testing Customer Experience 112

Userpilot

MARCH 7, 2024

of leadership roles. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech. But I was initially afraid to enter tech because I couldn’t code, and I was never particularly good at maths, so I thought I couldn’t do that. Again…Why? Maybe because it’s harder for them.

Technical Review 106

Technical Review CTO Coach Startups Feedback Software 106

Mironov Consulting

MAY 18, 2024

Something that comes up periodically in my product leadership coaching sessions: “As a Director or VP of Product, how do I get folks outside my immediate span of control to make improvements or do their jobs better or take my advice?”    Put it on your calendar.  Share job links widely. 

Technical Advisors 59

Technical Advisors Technical Review Weak Development Team Product Research 59

Userzoom

MARCH 28, 2018

I can write code. They decide what you are like through their social media updates, through reviews, through all of the different channels they’ve got – they decide how your brand is perceived. ” My latest one is my banking app. What other soft skills do you think you need in order to be a UXer?

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One   Engineering-grade testing and code re-use are often discussed but almost never put in place.  And

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

Mironov Consulting

FEBRUARY 27, 2023

 Imagine that we’re an MRP software company with thousands of manufacturing and logistics customers, mostly running our older on-premise application.  We’ve  In a sales-led enterprise software company, this is a very difficult negotiation… worth having before we commit a migration to the Board.  If

Technical Review 69

Technical Review Customer Experience Software Review Data Visualization 69

The Product Coalition

MARCH 8, 2020

Her company was contracted by Heineken at the end of 2019 to work on their software development projects. Ultimately, they both learned how a user-centred and evidence-based approach to product development can work well with agile software design methodologies.

User Testing 79

User Testing Customer Experience Customer Feedback Feedback Software 79

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! Changing financial composition for the company A company may wish to change balance of profitability and assets Why do acquisitions go through and become successful?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Atlassian

JANUARY 27, 2022

Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Cloud Enterprise editions of our products now meet some of the most stringent compliance standards in the world, including those of the European Banking Authority (EBA) and Germany’s Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin).

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Gainsight

JANUARY 28, 2019

I’ve spoken to these SaaS CEOs about a variety of topics—everything from: Leadership and org decisions. Due to the newness of the role, we try to help facilitate introductions between leaders and CEOs informally. In addition, several exec search firms have set up strong practices around CS leadership. Strategy questions.

Customer Experience 63

Customer Experience Reporting Tools Data Visualization Banking 63

The Product Coalition

MAY 14, 2018

Niall works with departments across the company including sales, marketing, client relations, technology and the senior leadership team and says his role is to “act as the voice of the product”. Stephen Sherwin is Senior Product Manager in Mobile Banking at AIB. They really are the backbone of any expedition.

UX 68

UX User Testing Product Research Research Software 68

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. And even though you need to scan this code on the sides of the vehicles, there are these comfort features that make the experience better.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That   “ BNP Paribas is the largest bank in France.  We

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. was still working as a senior VP of an investment bank, he explored the investment potential of the internet. Britannica.com ).

Product Strategy 67

Product Strategy User Testing Strategy Technical Review 67

ProductPlan

NOVEMBER 10, 2020

Using this software, product management can ensure that everyone sees the latest version of the product roadmap. This saves the product team from spending all their time on a continual cycle of meetings and review sessions. Another tool product executives can use is a cloud-based product roadmapping solution (like ProductPlan ).

Data Visualization 54

Data Visualization Roadmap Software Review Technical Review 54

Mironov Consulting

OCTOBER 26, 2016

Over the past year, I’ve done a half-dozen evaluations of product management teams at enterprise software firms. Sales needs Product and Engineering to review these ASAP. If Deutsche Bank might license our consumer credit scoring system for $1.2M/year These include extensive interviews with a range of internal stakeholders.

Research Software 87

Research Software Analytic Tools User Testing Data Visualization 87

Business of Software Conference

FEBRUARY 10, 2020

Whilst VP, Digital Product & Strategy for Small Business at JP Morgan, Isa observed that the bank branches that were most profitable were ones with the most engaged people. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Join the smart people who get BoS updates.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. BoS USA 2019 BoS Europe 2020. Unsubscribe anytime.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Business of Software Conference

MARCH 24, 2021

I graduated with a degree in finance, I didn’t want to work at a bank. And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. So David, and I got to put some money in the bank for ourselves, which took risk off the table for us. And it was a mess.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Modus Create

MARCH 16, 2020

Additionally, we are providing a communication plan for employees, including a dedicated slack channel, centralized information repository on company-wide portal, and daily leadership briefings. This creates a perfect storm for companies with limited liquidity.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

ProductPlan

NOVEMBER 24, 2021

The product requires rewriting some old code used in multiple parts of the product. You’ve paid your dues, hit your targets, received stellar performance reviews, and are relatively well-respected by your coworkers. You know this is the right thing to do for the product. Testing will be a bear. The reluctant boss.

Technical Review 110

Technical Review Product Management Product Manager User Friction 110

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? They get good feedback and good reviews. Upcoming Events. BoS Europe 2019 BoS USA 2019.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Intercom, Inc.

JANUARY 10, 2019

Bots are great at things that are suitable for computer calculations, like when your next bill is due. Or showing you your bank balance. Also, if a person is sitting there answering people’s calls about their bank balance eight hours a day, they would go out of their mind with boredom.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Userzoom

NOVEMBER 6, 2019

Every company will be a software company or is a software company, in some way or form or some time now or soon. You know, even not just these, like the digital companies, they were born digital pretty much, but also these companies that are in all kinds of industries, insurance companies, banks, retailers, brick and mortar, all sorts.

Research Software 68

Research Software User Testing Product Research UX 68

Revulytics

DECEMBER 10, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. Once I was at a bank and an irate customer called in. If you expect a factory tour and it wasn’t arranged properly due to poor communication, then opportunities will be missed.

Research Software 76

Research Software Reporting Tools Feedback Software User Testing 76