Mind the Product

MAY 3, 2019

begins Prakriti Parijat of DBS Bank. We may say “there is no such thing as a dumb question,” but in research, this isn’t true. Many product managers will say their foremost challenge is “being able to conduct proper research to validate whether the market truly needs what they’re building”.

Product Research 162

Product Research User Testing Research Software Customer Experience 162

Alchemer Mobile

APRIL 5, 2022

Subcategories for Finance Apps: Fintech, Banking, Insurance. Finance apps experienced another year of customer engagement gains as people became more comfortable with managing their finances through apps. “Why do people like mobile banking? And consumers were eager to share their feedback. Popular phrases.

Finance 261

Finance User Testing Feedback Software Research Software 261

Alchemer Mobile

JULY 21, 2020

In the banking and financial industry , the best place to gather customer feedback is typically in the app stores. However, this feedback is hard to aggregate, analyze, and act upon — especially when ratings and reviews can’t be tied back to individual people. ” – Jason Pace, Senior Product Manager at Alkami.

Feedback Software 130

Feedback Software Product Research Roadmap Customer Feedback 130

Product Management University

MAY 24, 2021

Your product management maturity model isn’t so much about what your team can do. But if customer value is always the end game, make quantifiable customer outcomes the driving force in your product management maturity model and the path becomes shorter, faster and easier to measure. Tier 1: User Value.

User Testing 246

User Testing Customer Experience Product Management Product Manager 246

Product Talk

MAY 18, 2022

The product trio leads discovery. Being thoughtful about product discovery means staying on good terms with others throughout your company. Product trios can often encounter resistance when rolling out the continuous discovery habits. But this doesn’t mean that other teams aren’t involved. Tweet This.

User Testing 206

User Testing Customer Feedback Customer Experience Product Research 206

Mind the Product

AUGUST 9, 2019

In this keynote from #mtpcon San Francisco, Michael Sippey, VP of Product at Medium, shares some insights on how to think big and create clarity and focus for product management teams to unleash their full potential. It means the engineers, designers, marketing and executives are equally confused about their product.

Product Research 138

Product Research Product Management Product Manager Feedback Software 138

The Product HQ

MAY 10, 2024

Now more than ever, being a principal product manager is a job title that most product professionals aspire to attain. Product management has established itself as one of the leading fields for career development today. According to Glassdoor , the average salary for a product manager is $155,611 as of 2024.

Customer Experience 52

Customer Experience Data Visualization User Testing Reporting Tools 52

UX Planet

JANUARY 17, 2024

Notion A curated collection of Notion templates for various product design activities — from user research to usability testing. User Research Research question bank by Maze Notion database template compiles 350+ ready-to-use questions for rapid research and testing.

User Testing 78

User Testing Product Research Customer Experience Banking 78

Lenny Rachitsky

MARCH 26, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. A technical background is a superpower for product managers, as I’ve said before. And now that AI is increasingly infused into products, it’s even more important that product managers understand the basics.

Product Management 104

Product Management Product Manager Data Visualization Management 104

Lenny Rachitsky

MAY 16, 2024

Brought to you by: • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Mercury —The powerful and intuitive way for ambitious companies to bank • OneSchema —Import CSV data 10x faster — Jag Duggal is chief product officer at Nubank, a decacorn neobank founded in Brazil.

User Testing 85

User Testing Research Software Banking User Friction 85

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers? If so, it’s probably a recommendation problem.

Artificial Inteligence 179

Artificial Inteligence Data Visualization Product Research Reporting Tools 179

Product Talk

FEBRUARY 8, 2017

Product management is evolving quickly. The days of gathering requirements from business stakeholders and documenting them in long product requirements documents are vanishing. Instead, product teams are experimenting their way to viable solutions. into context and help product teams know what to use when.

Product Research 100

Product Research Research Software User Testing Reporting Tools 100

The Product Coalition

NOVEMBER 29, 2022

How is the increase in mobile use changing the landscape of the product management role, and what are the differences between traditional product management and mobile product management? In the world of mobile product management, interfaces are particularly prone to changes and redesign.

Analytic Tools 114

Analytic Tools Research Software Data Visualization Technical Review 114

The Product Coalition

MARCH 24, 2021

Helpsters four step product discovery process Subliminal product management messaging At first I I didn’t know if I was over thinking it and/or I’m just hyper aware of work stuff but I couldn’t help (pardon the pun) to draw comparisons between the Helpsters and real life product management.

Product Management 114

Product Management Product Manager Product Research Banking 114

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. It took a few years until the team felt the market for this product was mature enough. How price-sensitive are customers for this type of product?

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Userpilot

JUNE 20, 2023

Why is product idea validation important? As a product manager, how can you effectively validate ideas and build a successful product that delights users? TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need.

User Testing 78

User Testing Product Research Feedback Software Customer Feedback 78

Ronke PM

OCTOBER 5, 2023

Final thoughts Those products that have changed us and made our lives easier, or even enhanced humanity, have that impact and reach because the people who built those products emphasize customer-centricity above all else. Essential customer experiences to consider. What is customer-centricity? What is customer-centricity?

User Testing 52

User Testing User Friction Customer Feedback Customer Experience 52

Product Talk

DECEMBER 7, 2022

Customer interviewing is one of the most valuable activities a product team can do. Customer interviewing is one of the most valuable activities a product team can do. Product teams have a variety of research activities they can draw upon when engaging with customers. If you work on a subscription product (e.g.

User Testing 196

User Testing Reporting Tools Customer Experience Research Software 196

Mind the Product

JANUARY 25, 2020

In this MTP Engage Manchester talk, Mayukh Bhaowal, Director of Product Management at Salesforce Einstein , takes us through how product managers must adjust in the era of artificial intelligence and what they must do to build successful AI products. Scaling from Research to Production.

Artificial Inteligence 173

Artificial Inteligence Research Software Product Management Product Manager 173

Userpilot

SEPTEMBER 11, 2023

What do you need to successfully navigate the different product launch phases? What will it take to turn your product into a bonafide growth engine ? TL;DR A product launch is a three-step plan (pre-launch, launch, and post-launch) to successfully bring a new product to market. What is a product launch?

Product launches 94

Product launches Product Research Data Visualization Research Software 94

Product Management Unpacked

JULY 9, 2020

Pendo’s chief product officer shares his take on product management leadership. “If If software is leading the world, then product managers are the modern-day businessmen and women,” says Brian Crofts, Chief Product Officer (CPO) at Pendo. That’s a big part of my day.”. The burden of bias.

Analytic Tools 185

Analytic Tools Reporting Tools Data Visualization Product Research 185

Mind the Product

MAY 5, 2020

Ahead of the ninth Global Accessibility Awareness Day (GAAD) on May 21st and, at a time where digital products are very much in the spotlight, we’re digging deep into accessibility to better understand how we, as product managers, can improve our digital products. Accessibility and Your Product. Conclusion.

Reporting Tools 112

Reporting Tools Research Software Product Management Product Manager 112

The Product Guy

MAY 7, 2020

Guest Post by: Vivek Karna (Mentee, Session 11, The Product Mentor) [Paired with Mentor, John Masterson]. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. . Introduction. Definition of PM role.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

UX Studio: Product Management

JUNE 29, 2021

Recently, one of these topics was to communicate research insights in a better way. . That is why in this blog post we gathered our learnings about how to communicate research results better. We will also focus on methods of continuous dissemination of research insights. We like to think of a digital product as a living thing.

Data Visualization 122

Data Visualization User Testing Research Software Customer Feedback 122

UX Studio: Product Management

NOVEMBER 24, 2020

As a leading product design company with over 10 years of field experience, we share our list of top product design companies to look at in 2021. It contains everything you need to know to evaluate, compare, and pick the most suitable product design partner for your business. What you can do to improve your product’s design.

Product Research 115

Product Research Research Software Software Review Technical Review 115

Mind the Product

JULY 29, 2019

Traditionally, the banking industry has been slow to innovate. In this ProductTank London talk Megan Caywood, then Chief Platform Officer at Starling Bank, explains how the bank has challenged the status quo by introducing a current account that is entirely digital and tailored to the smartphone generation.

Banking 70

Banking User Testing User Friction Differentiation 70

Mind the Product

OCTOBER 31, 2019

If you’re new to a product management job then it can often be very hard to get access to all the information you need. But I’ve found that by building relationships, setting the future vision, and having faith in your capabilities as a product manager you can carve out a place for yourself.

User Testing 86

User Testing Product Research Data Visualization Banking 86

The Product Guy

JULY 4, 2019

Guest Post by: Magdaline Derosena (Mentee, Session 9, The Product Mentor) [Paired with Mentor, Andrew Hsu]. I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. After researching the problem with my team, we came up with a solution.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

The Product Coalition

NOVEMBER 2, 2020

 —  @ant_murphy Product Management is complex. Complex because it’s situational which makes being a good Product Manager about being adaptive. sweeping statements about product management like “Product Managers are the CEO of the product” are generally only half-true.

Product Management 136

Product Management Product Manager Management Management 136

UX Planet

JANUARY 22, 2024

One Click Generates Lots of Product Ideas Most people think designers get their ideas easily and quickly. But it is not like that; we often struggle to find ideas for the products we work on. PRODUCT: Add here some info about the product you design. USERS: Bank account managers.

Analytic Tools 74

Analytic Tools Feedback Software Research Software Artificial Inteligence 74

Alchemer Mobile

JUNE 12, 2019

Another challenge comes with the unique loyalty customers feel towards their financial institutions and banks. You might see hundreds or thousands of new installs every day, but the true test of a quality app is how many of those customers become engaged and profitable? Increasing customer retention.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

Alchemer Mobile

APRIL 7, 2021

Consumers used Finance apps for the same standard purposes, although DAU spiked as people used mobile as their primary access point to banks and finance management. Banking (banks and credit unions), and Insurance (auto, home, life, renters, pets, etc.). Surveys and Messages. Shifts in Consumer Emotion.

Finance 147

Finance Feedback Software Research Software Systems Review 147

The Product Coalition

NOVEMBER 26, 2019

Managers and product managers are often frustrated by the apparent lack of care the development team is showing for the needs of the business. When a long-awaited product or feature finally launches, it often comes well short of the needs. For many organizations the solution is product management.

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Product Innovation Educators

NOVEMBER 8, 2021

Advice for product managers on learning, moving into different industries, and becoming problem experts. Today we are talking about lessons learned in product management. Lending her insights is Eleanor Hasler, Senior Product Manager at Impala, a travel company making it simple to sell hotel rooms.

Feedback Software 72

Feedback Software Product Management Product Manager Product Research 72

Userpilot

APRIL 30, 2024

There are many SaaS products , but knowing that, how do you choose the best? TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates. HubSpot and Salesforce are both CRMs that offer customer analytics, survey tools, and extensive integrations.

Analytic Tools 78

Analytic Tools Feedback Software Data Visualization Reporting Tools 78

Alchemer Mobile

MAY 7, 2020

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Core mobile in-app feedback tools & solutions. mParticle is the customer data platform for brands leading the CX revolution.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Product Warrior

JANUARY 26, 2023

But I predict 2023 will be the year product management will get to reap the benefits of both, thanks to the impact of cognitive automation. But I hear stories of data analysis, query answering, and desk research eating up resources all the time. If PMs wanted to crunch numbers, they’d be working as analysts at banks.

Research Software 52

Research Software ChatGPT Product Management Product Manager 52