Userpilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends. Incorporating videos into in-app experiences is an engaging way to educate users.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

JUNE 2, 2023

In this article, we dived into 13 important adoption metrics to measure. TL;DR Product adoption occurs when new users understand the value of your product and begin using it as intended. Measuring your adoption rates will give you insights to boost free-to-paid conversion, retain more users, and turn customers into advocates.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Customer Experience Product Research 98

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Reporting Tools 105

Usersnap

MAY 17, 2023

But what if I told you there’s a game-changing solution? In this article will review the best tools in 2023 based on their features, usability, pricing, and customer reviews. We’ve all faced the frustration of trying to make sense of a web page cluttered with text and visuals. Let’s dive in!

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

Userpilot

MAY 14, 2023

To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website. What is an event tracking system? Let’s get right to it!

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

MARCH 20, 2023

With so many companies prioritizing their customer service efforts for a good reason, we decided to list 13 emerging customer service trends that can help you exceed customer expectations and drive business growth. While offering support across channels, it’s also important that you track the customer journey at all times.

Reporting Tools 98

Reporting Tools Data Visualization Analytic Tools Research Software 98

Userpilot

JUNE 25, 2023

Are you not sure what to add to it? Whether you’re a seasoned product management pro or just starting out on this thrilling journey, we’re pretty sure you’ll discover a book or two that will help you boost your product management game. Product Rantz is an amusing read on ‘how to lose users and alienate your customers.’

Books 98

Books Analytic Tools Data Visualization Product Research 98