Gainsight

JANUARY 6, 2023

In a recent Harvard Business Review (HBR) report sponsored by Gainsight PX , researchers found that 81% of survey respondents strongly agree that a strong digital product experience positively impacts business growth. We compiled our best product experience resources from last year, including blogs, ebooks, webinars, and more.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

TechEmpower - Product Management

DECEMBER 11, 2023

In 2023, there were approximately 26.3 Are specific technologies or platforms involved in your project? Do they have experience with the technologies involved in your project? Our blog post 53 Questions Developers Should Ask Innovators has a list of questions any good development team would ask.

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The Product Coalition

JUNE 17, 2020

We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day. of all B2B sales in the US by 2023. when retail and in-person customer communication has transformed?—?is

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

Usersnap

MAY 17, 2023

In this article will review the best tools in 2023 based on their features, usability, pricing, and customer reviews. Main Pros: Pinpoint accurate feedback User-friendly for non-tech stakeholders Comprehensive bug reporting Main Cons: No free version Can be pricier than some competitors 6. Let’s dive in!

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

Product Talk

NOVEMBER 16, 2022

Ellen will be teaching a January 2023 cohort of Continuous Interviewing and a March 2023 cohort of Opportunity Mapping. Bridging that gap from creative to technical had some challenges. We even got featured on the Product Talk blog ! It was a great fit. This was around 2005. And that was really great.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Johanna Rothman

MAY 26, 2023

A decade or so later, I'd published several best-selling books, was already writing my blogs, and often spoke at conferences. In the fall of 2021, I asked for technical review on the book. And I discovered a big problem—I confused my reviewers. Worse, each reviewer found different information in different spots.

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Consulting Books Workshop Technical Review 92

Johanna Rothman

NOVEMBER 13, 2023

. — Bob Sutton (@work_matters) November 7, 2023 I'm my own publisher for this book. Books are not as risky as other products, but the whole point of blurbs and reviews is to reduce the risk of people ignoring the book. I was angry the day I wrote Tech Managers: Time to Grow Up and Manage Like Humans , but it's still all too true.)

Technical Review 84

Technical Review Books Consulting Definition 84

Usersnap

JUNE 27, 2023

Begin by selecting experienced and tech-savvy beta testers. This approach provides deeper insights compared to post-leverage reviews or surveys. The post How To Find 100+ Free Beta Users for Beta Testing In 2023 appeared first on Usersnap Blog.

User Testing 52

User Testing Data Visualization Product Research Customer Feedback 52

Userpilot

JULY 11, 2023

Jonathan McKay’s talk on how big tech brands offer amazing customer service. Bernard Marr – The Top 4 Customer Experience Trends In 2023 If you want to get up-to-date with what’s happening in the customer experience world, this will help you. The best videos on customer retention include: Shopify’s guide about customer retention.

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Customer Experience Customer Feedback Feedback Software User Testing 97

The Product Coalition

OCTOBER 25, 2023

In this blog, we’ll decipher how Bitcoin Spot ETFs and Bitcoin Futures ETFs work, uncovering their nuances, benefits, and potential risks. These ETFs open the door for traditional investors to participate in the cryptocurrency market, which was once perceived as a highly technical and challenging arena.

Customer Feedback 112

Customer Feedback Reporting Tools Technical Review Research Software 112

Johanna Rothman

MAY 26, 2023

A decade or so later, I'd published several best-selling books, was already writing my blogs, and often spoke at conferences. In the fall of 2021, I asked for technical review on the book. And I discovered a big problem—I confused my reviewers. Worse, each reviewer found different information in different spots.

Consulting 52

Consulting Books Workshop Technical Review 52

Userpilot

APRIL 21, 2024

no technical skills). Here’s an example of our MOFU blog post about improving user activation. Userpilot blog post. For example, you run paid ads to drive traffic to your product-led blog posts. Content marketing path Ahrefs is an SEO suite known for its value-packed blog posts. An Ahrefs blog post.

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

Department of Product

JULY 29, 2022

But a target customer for Audi may perceive higher value due to the connection to Porsche. Arcimoto announced in January 2021 it was acquiring the Tilting Motor Works in Eugene, OR to use its patented tilting trike technology for new products focused on micromobility. This is the result of unique product positioning.

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Positioning Feedback Software Product Management Product Manager 52

Userpilot

JUNE 26, 2023

Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. For example, qualitative responses can reveal technical issues or inadequate onboarding processes. A modal acknowledging customer feedback.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Lenny Rachitsky

FEBRUARY 13, 2024

For a decade, she’s worked closely with tech companies to drive behavior change. It’s technically complex. Testing multiple prices in the market for SaaS products also means maintaining them—which no technical team wants to do indefinitely. SurveyMonkey has strong examples of this on their blog (scroll down).

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Data Visualization Product Research User Testing Research Software 103

Userpilot

MAY 31, 2023

TL;DR AI in customer experience refers to the use of AI technologies to enhance and improve the interactions between businesses and their customers. AI technology can improve the customer experience by generating video tutorials to educate and engage users. Try Userpilot’s AI-powered WYSIWYG builder.

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience Artificial Inteligence 97

Usersnap

MARCH 16, 2023

This level of automation also reduces the need to send reminders for past-due payments. Ease of Use With Usersnap’s Customer Feedback Analysis Guide 2023 , POM improved the user experience on their payment check-out pages. Tech startup expert Andrew Chen notes that B2B2C changes according to the market.

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Feedback Software User Testing Customer Feedback Customer Experience 52

The Product Coalition

DECEMBER 31, 2023

Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. As you might have noticed from reading this blog, I share many stories related to my personal relationships as a means to talk about product leadership. Often it’s because so much of product leadership is about relationships.

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User Testing Workshop B2B Leadership 102

eG Innovations

MARCH 2, 2023

Recently another very significant outage occurred between 07:05 UTC and 09:45 UTC on 25th January 2023, manifesting as network latency and/or timeouts when attempting to connect to Azure resources in Public Azure regions, as well as other Microsoft services including M365 and Power BI.

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

Product Talk

JANUARY 4, 2023

For the past several years, I’ve published a state of the business report as my initial blog post of the year. I joined a Brazilian tech TV show live on air. So What’s Next: Looking Ahead to 2023. Looking ahead to 2023, I’m prioritizing things like playing outside and other activities that recharge me. Tweet This.

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Product Research Software Review Travel Books 160

Userpilot

APRIL 6, 2023

In the past few months, SaaS companies have been struggling with budgetary and staffing constraints caused by the broader economic uncertainty in the tech industry. For example, you can use ChatGPT to create templates and outlines for customer interviews or quarterly business reviews. Why are AI and automation important?

Data Visualization 98

Data Visualization Analytic Tools Research Software Customer Experience 98

Department of Product

MAY 22, 2020

And the product team responsible got some pretty brutal reviews in the process. It was missing critical features: Filters Pen tool Custom paintbrush libraries Vector drawings Color spacing These were just some of the features missing from the iPad version of Photoshop. Whether we like not, digital products deliver value through features.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Userpilot

JUNE 25, 2023

Inspired: How to Create Tech Products Customers Love by Marty Cagan, a PM guru and the founder of the Silicon Valley Product Group, is a must-read for SaaS product managers seeking to create products that resonate with customers. Author: Marty Cagan & Chris Jones Reviews: Amazon 4.6/5, Author: Tony Fadell Reviews: Amazon 4.7/5,

Books 98

Books Analytic Tools Data Visualization Product Research 98

Sequent Learning

DECEMBER 17, 2021

Some of which are; Harvard Business Review states, $1.3 Digital Transformation is not about the Technology. According to CIO magazine, Global spending on digital transformation technologies and services was $1.3 And Barry O’Reilly argues that, By 2023, an estimated $7 trillion will be spent on these initiatives annually.

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Weak Development Team Technical Review Product Research Agile 52

Department of Product

MARCH 28, 2022

For product people, we’re mostly interested in trends which impact the 3 core skill areas of product management: Technology Business Design So let’s tackle each of these separately. Performance – a front end powered by React performs noticeably better than non-React interfaces.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Usersnap

JULY 26, 2023

Buffer: Honest and transparent communication with customers and employees Customer centric company: Insights and lessons Implementing customer centricity: Practical tips and strategies Conclusion Why customer-centric culture matters The rise of digital technologies and the shifting consumer behaviors demand a shift in business strategies.

User Testing 52

User Testing Customer Feedback Customer Experience Reporting Tools 52

Userpilot

JULY 30, 2023

5 rating on the review site G2. Heap G2 review. I’ve reached out to CX about this and their response has been that there’s simply too much data for the query to run successfully… G2 review. High data storage costs – you have to store all the data you collect, whether you need it or not.

Data Visualization 98

Data Visualization Analytic Tools Software Review Technical Review 98

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. In other words, you don’t need a lot of technical knowledge or expertise. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Andrew Chen

JANUARY 15, 2024

(above: Me in Sep 2023, a happy author, finding the Japanese translated version of my book at the wonderful Daikanyama Tsutaya Books in Tokyo) Dear readers, As many of you know, 2 years ago I published my first book THE COLD START PROBLEM. Very very rough set of topics set across 3 pages Mega outline. So what do you do? But so it goes.

Books 66

Books User Testing Research Software Customer Experience 66

Userpilot

JULY 20, 2023

When trying to choose the right productivity app for your needs, it’s best to look at a combination of third-party reviews, social media posts from users, and free trials to try out the software for yourself. CopyAI: generate social media posts, emails, blog titles, landing page copy etc. Free trials.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MARCH 29, 2023

Which are the best Userflow alternatives in 2023? Chameleon offers excellent onboarding and survey functionality with high-level customization, but it’s the most expensive tool in this review. Userpilot has the most advanced functionality of all the Userflow alternatives reviewed. according to G2 reviewers.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

The Product Coalition

FEBRUARY 22, 2023

Running an NFT business can also be easier for those not accustomed to deeper technological nuances of Web3, and they can learn them through experience. Profile Picture (PFP) NFT Collection A business based on profile picture (PFP) NFT collections is the top model you can opt for in 2023.

Research Software 118

Research Software Technical Review Customer Experience User Testing 118

Usersnap

JULY 10, 2023

Let’s dive in and discover the ultimate list of Jira feedback integrations that will move your product toward excellence in 2023 (and beyond)! ? A limited number of reviews. Potential technical issues or bugs that may arise during usage. Cons: No user reviews in the Atlassian marketplace 10. What you can expect ?⤵️

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Customer Feedback Feedback Software User Testing Reporting Tools 52

Usersnap

JUNE 15, 2023

The 8 stages of a product management process to smash your goals in 2023 and further. The 8 stages of a product management process to accomplish your goals in 2023 Building a winning product is challenging. To smash your goals in 2023, you must have a well-defined product management process. Questioning them.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

The Product Coalition

DECEMBER 22, 2022

Saas Statistics: The latest report for Saas Startups in 2022 and prediction for 2023 Saas Statistics in 2022: Updating the latest news The SaaS market will be worth approximately $170 billion by 2022. SaaS is regarded as the technology most crucial to corporate success. What Should New Saas Startups Do in 2023? — Check

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Analytic Tools Data Visualization Reporting Tools Startups 119

Product Talk

JULY 19, 2023

If Amy’s name looks familiar, you might remember that she was featured in a Product Talk blog post about what continuous discovery looks like (based on her work at Snag ) and Amy’s story was also included in Continuous Discovery Habits. Tweet This Then in January of 2023, Jenny was laid off from her job at Wayfair.

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Analytic Tools Product Research Customer Experience User Testing 171

Usersnap

JANUARY 20, 2023

Customer service technologies deliver consistent, timely responses to the customer with minimal effort. Common examples include Frequently Asked Questions (FAQs), user guides, or technical documentation. To Encourage Consumer Self-Service Customer self-service is increasing as customers become increasingly familiar with the technology.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52