Userpilot

MARCH 16, 2023

Both Appcues and Chameleon charge more than UserGuiding which can be justified to a certain extent by their additional offerings. Userpilot offers the right value for money and has just the features you need to improve onboarding , analyze user feedback, and drive product growth. What is UserGuiding?

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Reporting Tools 91

Userpilot

JULY 22, 2021

Appcues Product Tours is one of the most popular tools for building new user onboarding for SaaS. In this post, we will explore the pros and cons of building product tours in Appcues, how to do it, and look at the top 3 alternatives for your SaaS. Intercom Product Tours is the easiest and cheapest Appcues product tour alternative.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

AUGUST 16, 2023

Introduce new features to continuously provide value. Appcues is a user onboarding platform allowing you to design and implement personalized user experiences without writing code. Track in-app user behavior toward key actions You can tag features to discover how various user segments engage with them.

User Testing 97

User Testing Customer Experience Customer Feedback Analytic Tools 97

Userpilot

NOVEMBER 19, 2021

To get access to Appcues onboarding checklists you will need to pay $10548 upfront (that’s $849/month paid annually). Appcues is a great onboarding and in-app engagement tool for SaaS but it can get pricey. Is Appcues worth the price? Appcues is one of the many options available for building onboarding checklists.

Customer Experience 90

Customer Experience Enterprise Dashboard Banking 90

Userpilot

APRIL 14, 2023

To make the job a little bit easier, we’ve compiled a list of the 12 best adoption platforms, along with their use cases, features, and pricing. Besides these, teams need analytics features to assess their effectiveness and analyze user behavior. Maybe something completely else? Let’s get right into it.

Analytic Tools 94

Analytic Tools Feedback Software Reporting Tools Data Visualization 94

Userpilot

MARCH 16, 2023

Appcues is a no-code user onboarding platform that will help you build experiences that drive product engagement. There’s then a virtuous cycle: the more your users use and get value from your features, the better your customer retention and the lower your customer churn. There are a number of tools on the market.

Analytic Tools 89

Analytic Tools Feedback Software Customer Experience User Testing 89

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Considering target persona, price, and use case (JTBD) – Userpilot has only two contendents to the title “Userpilot alternatives” – Pendo and Appcues. Appcues comes second-next, with really nice UX and UI.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

MARCH 17, 2022

Best SaaS tools for user onboarding: Userpilot, WalkMe, Pendo, Appcues. The end goal in this case is to drive product and feature engagement. They came to Userpilot with a few goals: create a user training flow for the first time ever, increase product usage, and drive new feature adoption. What is end-user training?

Analytic Tools 103

Analytic Tools Feedback Software User Testing Customer Experience 103

Userpilot

FEBRUARY 28, 2023

Shorten the learning path and deliver value faster with step-by-step guides that handhold users through their first-time interaction with specific product features. Use onboarding checklists to prompt users to discover and try relevant features for their specific use case and stage in the user journey. What is user adoption?

Analytic Tools 85

Analytic Tools Feedback Software User Testing Data Visualization 85

Userpilot

DECEMBER 19, 2022

Secondary onboarding: Here, your objective is to drive product stickiness by showing customers features they aren't using yet. Best tools for SaaS customer onboarding: Userpilot , Appcues, and Pendo. Your objective is achieved once new users adopt your product and begin using some of its core features. Secondary onboarding.

Analytic Tools 94

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 94

Userpilot

JANUARY 9, 2023

Regularly collect feedback and act on them, help them discover features contextually, and implement a customer loyalty program. Userpilot’s many features help you implement robust personalization strategies. This personalized onboarding flow should showcase features necessary for the user to achieve their goals with your product.

Feedback Software 89

Feedback Software Analytic Tools Research Software Customer Experience 89

Userpilot

OCTOBER 28, 2020

In our last blog, we showed you what you need to do and to avoid to make awesome product tours and walkthroughs. In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. But, Appcues still only supports linear onboarding.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Userpilot

OCTOBER 31, 2022

If you’re a product manager, the 8 most essential product engagement metrics you should measure are the Product Engagement Score , Week 1 Engagement, Product Stickiness , Time in Product, Feature Adoption Rate , Retention Rate , and Churn Rate. Alternatively, you can try Appcues. Feature adoption rate.

Onboarding KPIs 94

Onboarding KPIs Analytic Tools Strategy Customer Experience 94

Userpilot

OCTOBER 10, 2022

Are you having trouble deciding on what feature adoption metrics you should choose to measure the success of the new feature? In this article, we’ll cover the key metrics you need to develop an informed feature adoption strategy and discuss how you can improve them. What is feature adoption in SaaS?

Onboarding KPIs 79

Onboarding KPIs Feedback Software Analytic Tools Research Software 79

Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. Userguiding features. Feature adoption. Looking for UserGuiding alternatives? Then you're in the right place!

Analytic Tools 88

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 88

Userpilot

NOVEMBER 30, 2021

And judging by the title of this post, you may already know that—and we’re willing to bet you’re wanting to know a bit more about Appcues vs Userlane. Appcues is a popular DAP, great or building onboarding checklists. Appcues is a popular DAP, great or building onboarding checklists. What is Appcues? Let’s dive in.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JULY 26, 2021

One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine. Another great product growth tool is Appcues with its wide range of onboarding elements but has become pricey and bloated as a product over the years.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

MAY 31, 2023

Feature adoption metrics are important for understanding where users are dropping off , what users find valuable to inform the product roadmap and optimize user personas , and to know where to offer more guidance. Using feature tags to understand how users interact with your core features. What is product adoption?

Onboarding KPIs 86

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 86

Userpilot

OCTOBER 8, 2021

Depending on your needs, other good options include Appcues , Intercom , Typeform and Hotjar. Marketing-based growth necessitated the creation of content such as blog articles (like this one!), Here are a few ways we've seen SaaS companies do this: 1) Building notifications that upsell new features into their product.

Analytic Tools 92

Analytic Tools Research Software Data Visualization Product Research 92

Product Management Unpacked

MARCH 26, 2020

Ty Magnin, Director of Marketing at UiPath shares his take in his recent Appcues blog : “Machine learning allows your app to track user history, but that doesn’t mean you can say with certainty what your users are going to do.” Increasingly, it is also shaping product features and capabilities.

Data Visualization 186

Data Visualization Artificial Inteligence User Testing Reporting Tools 186

Userpilot

JUNE 12, 2023

This sort of onboarding can help you and your team in many ways: faster time to value , an increase in feature adoption rates , and a boost in customer satisfaction (which should be one of your core success metrics). Userpilot is a product growth platform with fantastic features to help you create great onboarding experiences.

Analytic Tools 78

Analytic Tools Feedback Software Onboarding KPIs User Testing 78

Userpilot

OCTOBER 1, 2021

Onboarding is correlated with all the most important SaaS metrics , including activation , retention , profitability and feature adoption. Other options include Appcues , Chameleon , Pendo and WalkMe. Feature adoption. I see a lot of SaaS businesses that rigorously track feature adoption as a metric. Feature tag.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 93

Userpilot

MARCH 27, 2023

I did some research and tried e.g. Appcues , but I found Userpilot the most user-friendly when building the flow. The flow also provides guidance on filling in the “experience” section for the job candidates: Uploading CV action is tracked by Userpilot with a feature tag (a code-free way of tracking the usage of different UI elements in-app).

Analytic Tools 92

Analytic Tools Research Software Data Visualization User Testing 92

Userpilot

JANUARY 21, 2021

Easy to use (really no code required), moderately priced based on MAUs only (with all features available in all pricing plans!), and with great supporting features ranging from A/B testing, through NPS to a Resource Center, Userpilot is a great contender. Speaking of product adoption: Appcues. The pricing is only based on MAUs.

Analytic Tools 77

Analytic Tools Feedback Software Reporting Tools Data Visualization 77

Userpilot

JULY 29, 2021

In-app guides help your team to highlight new features, drive the desired behavior, and provide contextual support to your users. Some things to add to your in-app resource center include: Links to articles, videos, and tutorials: help users quickly find the solutions they need from blog posts, videos, and tutorials. Micro survey.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Userpilot

OCTOBER 20, 2022

This ongoing process ensures users derive value from every feature they interact with through the customer lifecycle. This doesn't require that you show every minute detail of all features. Use different modal types and UI patterns to keep things interactive while highlighting different features. Interactive walkthrough.

Onboarding KPIs 91

Onboarding KPIs Customer Experience Data Visualization Certifications 91

Indicative

MARCH 12, 2021

That was the subject of a recent webinar the Indicative team put together along with our friends at Toucan Toco and Appcues. Eric Keating, VP of Marketing at Appcues. As the panel noted, you can’t simply define product adoption as “every customer uses every feature every day.” Romain “Ro” Duboc, GM of Toucan Toco.

Analytic Tools 101

Analytic Tools Onboarding KPIs Product Research Customer Experience 101

Userpilot

JUNE 16, 2021

Best SaaS User Adoption Tools for Ease of User – Appcues. With each plan including unlimited features – it’s a steal at just $250 per month. Appcues is the best tool for ease of use – it has the longest history in user adoption tools, so they’ve had plenty of time to polish their UI and UX.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience User Testing 52

Userpilot

APRIL 26, 2022

Product adoption isn’t complete until users adopt all the features they need to achieve their goals. So, let’s see what you can do to improve feature adoption and ensure a high customer retention rate. Time to value, activation rate, feature adoption rate, and product stickiness are the four key product adoption metrics.

Analytic Tools 95

Analytic Tools Research Software Onboarding KPIs Data Visualization 95

Userpilot

SEPTEMBER 8, 2021

Product tours are a way of showing users the product features they need to learn in order to activate. They’re an essential tool for SaaS businesses because of how much their usage correlates with financially important metrics like activation , retention , and feature usage. Other tools include Appcues and Userguiding.

Analytic Tools 87

Analytic Tools Feedback Software Onboarding KPIs Software Review 87

Userpilot

JULY 13, 2021

Too often, they are conflated with product tours , leaving the customer confused as to why they are being shown features they don’t need. SaaS companies use walkthroughs to onboard new users, highlight secondary features , and train new staff. A walkthrough is not a linear, blow-by-blow account of all of your product features.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

SEPTEMBER 22, 2021

Product analytics can tell you which features are “sticky” so you can direct users to the parts of your tool that are most likely to keep them subscribed. Intercom's platform is great because it provides conversational chat support and marketing features in one place. As users adopt more features, your product adoption increases.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Reporting Tools 90

Userpilot

MAY 5, 2021

With each tooltip , the user will either engage with the feature or move onto the next one to help them get their job done quicker. The point is to provide as much value as possible to the user to learn about YouTube’s features and how to grow their channel. What is Onboarding Workflow Software? Inline Manual.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Userpilot

JUNE 22, 2021

Additionally, its features go way beyond the user onboarding functionality – offering user analytics and sentiment measurement tools like NPS or in-app microsurveys. Product adoption relies heavily on user guidance, and the onboarding experience should highlight the right features at the right time, just when your users need them.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JUNE 9, 2022

Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. But the two popular digital adoption platforms are very different in terms of pricing, features, integrations, customer satisfaction and ux. What do you dislike?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

APRIL 29, 2021

Here are some of the key product features to look for in an onboarding software solution. These features are more than in-app messages. They help the customer understand how to use your features and can be set to appear based on behavior or use case. This feature tracks the behavior of your users. Userpilot. Chameleon.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JULY 19, 2021

Furthermore, we explore how to choose the best platform for your company and the must-have features for the best customer engagement tools. Some great customer engagement tools include Userpilot , Mixpanel, Pendo, Appcues, Intercom, Appcues, ActiveCampaign, Drip, and Drift. Announce the launch of a new feature to relevant users.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98