Userpilot

DECEMBER 13, 2022

A product analytics dashboard helps you visualize user behavior, so you can make informed decisions on how to improve product engagement. In this article, we cover the following: Why you need an analytics dashboard. The types of metrics to track in your dashboard. The most common analytics dashboards in SaaS.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Dashboard 98

Userpilot

JANUARY 9, 2023

Practical tips and examples of onboarding designed by some top SaaS brands. An onboarding screen is an introductory screen a user sees when they open a new app for the first time. Onboarding screens typically consist of quick walkthroughs, tooltips, or other UI elements and end with the user taking key steps in the product.

Customer Experience 98

Customer Experience Analytic Tools Research Software Data Visualization 98

Userpilot

SEPTEMBER 23, 2022

Since an excellent UI design leads to improved customer satisfaction , more and more customers will become brand advocates , sharing their positive experiences with their peers. One way to minimize perceived complexity is by personalizing the product experience. Example of brand consistency in Asana with purple tooltips.

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Customer Experience User Testing User Experience Data Visualization 97

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. How do usability and user experience differ? Let’s get right to it!

Customer Experience 97

Customer Experience User Testing Product Research User Experience 97

Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

OCTOBER 1, 2022

Notification UX is critical for the success of your communication strategy and customer experience. In fact, a bad notification user experience can ruin the whole product for the user and even cause churn. Let users have more granular control over your app’s notifications. What are notifications?

Customer Experience 98

Customer Experience User Testing User Experience Customer Feedback 98

Userpilot

SEPTEMBER 29, 2022

This data makes it easier to optimize product features and improve them to better the user experience. Ultimately, growth engineering enables SaaS companies to iterate quickly, experiment with possible new solutions, and implement major or minor user experience improvements. Growth hacking vs. growth engineering.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

MARCH 9, 2025

Usability testing: Observe users as they interact with your product to identify usability issues and collect feedback on user experience. E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. Survey results dashboard in SurveyMonkey.

Research Software 82

Research Software User Testing Analytic Tools Feedback Software 82

Userpilot

OCTOBER 31, 2024

Social listening tools : Software for monitoring online conversations, brand mentions, and trends. Product analytics tools : Platforms that allow you to track and analyze user interactions within a product to help you optimize the user experience and improve product performance. Lookback Type : User testing tool.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

SEPTEMBER 24, 2020

In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. Net Promoter Score is one of the best known and most widely-used ways of measuring customer experience in the world. Dashboards and Analysis. Source: userpilot.com. Userpilot ).

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Analytic Tools Feedback Software Data Visualization Software Review 98

Userpilot

FEBRUARY 19, 2025

In this blog post, well break down Pendos pricing structure, expose its hidden costs, and compare it to a better alternative: Userpilot. Pendo is a software that helps businesses understand user behavior, collect feedback, and drive feature adoption. Personalize user experiences. Enhance mobile experiences.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 6, 2024

Understanding how customers engage with your product helps tailor their experience, improve satisfaction , and reduce churn, which leads to sustainable growth. 15 creative customer engagement ideas: Personalize the customer experience by tailoring onboarding flows, dashboards, and messaging to specific user personas.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Feedback 105

Userpilot

JULY 23, 2024

Some of its key features include: Custom dashboards : You can effortlessly create custom dashboards to track metrics relating to your in-app product marketing campaigns, such as feature adoption rates , activation rates , upsell rates, etc. Track product growth metrics with a custom Userpilot dashboard. The MailChimp Dashboard.

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Analytic Tools Research Software Data Visualization Reporting Tools 105

Userpilot

FEBRUARY 4, 2022

In this article, I’ll talk about how you can build personalized experiences for your SaaS product the right way. Product personalization means optimizing the entire user experience with your product based on specific user needs. Product personalization examples of the user experience. Source: Candu.ai.

Data Visualization 98

Data Visualization User Testing Customer Experience Product Research 98

Usersnap

DECEMBER 20, 2024

Then these elements dont just explain updates; they invite users to engage, learn, and stay excited about whats your next big thing! In this blog, were diving into actionable tips, examples, and templates to help you craft release notes that educate, inspire, and drive adoption. Ready to elevate your product communication game?

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Data Visualization Feedback Software User Testing Customer Feedback 52

Userpilot

NOVEMBER 22, 2023

Unify your data to deliver better customer experiences : You can combine data using the flexible and customizable HubSpot marketing dashboards to see the initiatives that yield the best results for your business. For instance, the dropdown menu will show the names of specific blogs or landing pages where the CTA is.

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Data Visualization Analytic Tools Customer Experience Customer Feedback 102

Userpilot

NOVEMBER 21, 2023

TL;DR Hubspot’s product analytics software provides you with reports and dashboards for tracking your marketing campaigns. Designed primarily as a marketing dashboard, this tool is great for understanding your traffic sources and page performance. Unlock marketing insights with Hubspot’s easy-to-use dashboard.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

Userpilot

MARCH 4, 2021

Delighted Dashboard. Multiple interactive survey templates, with 12 different question types As well as email, surveys are shareable via SMS, embed codes, web widgets, and even APIs Comprehensive analytics suite with multiple dashboards Multi-language support. Feedier Dashboard. Promoter Dashboard. Wootric Dashboard.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

DECEMBER 6, 2022

The centralization promoted by these tools ensures brand assets and marketing materials are easier to find. It also minimizes oversights while maintaining brand consistency across marketing outputs. Store all digital assets (brand statements, strategy documents, content resources, etc.) Event trend overview in Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Userpilot

JULY 30, 2023

Segmenting existing customers to personalize user experiences. It generally involves creating brand awareness and driving prospects down the marketing funnel until they convert to paying customers. You can also study the product analytics dashboard to see if there’s any indication of declining user activities.

Customer Experience 98

Customer Experience Customer Feedback User Testing Data Visualization 98

Intercom, Inc.

DECEMBER 6, 2019

People use apps because they provide some kind of benefit, whether it is a customer messaging app that helps you keep in touch with your users or a crossword app that helps you relax after a long day at work. Begin by asking yourself the following questions: When should I ask users to opt in for push notifications? Just keep testing!

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User Testing Marketing Customer Experience Data Visualization 138

Userpilot

MARCH 16, 2023

With UserGuiding, you can integrate with multiple applications, build easy onboarding flows, create user segments and microsurveys , and analyze feedback. However, the Basic package has strict limitations like only 1 user seat and no custom branding. You can fully customize all creations to reflect your company’s branding.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Usersnap

NOVEMBER 18, 2024

Users clearly preferred in-app content, where they could immediately try new features instead of digging through blog posts or newsletters. That’s when I realized we needed a changelog tool that fit our product’s rhythm and our users’ preferences. Custom branding and domain options.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

OCTOBER 21, 2022

Looking for customer relationship management examples to inspire your brand? The software allows you to work with multiple social media platforms from one dashboard. Every user has a channel they prefer to use for communication. This is more technical and mainly focuses on using customer data to improve the user experience.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

DECEMBER 22, 2023

If microcopy isn’t well-written, it can cause user confusion and frustration, and ultimately lead to churn. When writing microcopy for your UI, use a consistent tone of voice and style to create a sense of reliability and professionalism and to reinforce your branding. When writing microcopy for UI, prioritize clarity over creativity.

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Analytic Tools Feedback Software UX Data Visualization 105

Userpilot

MAY 27, 2024

This loyalty translates into repeat purchases, subscription renewals , and brand advocacy. The overall user experience. Promoting new features to your users with Userpilot. For example, include product tours , blogs, FAQs, video tutorials , etc. Analytics dashboards in Userpilot. Customer support.

Data Visualization 105

Data Visualization Product Research User Testing Customer Experience 105

Reveal

SEPTEMBER 12, 2023

In this blog post, we’ll dive into the key highlights, with a particular focus on two standout features: custom visualizations and interactive chart filtering. DIY Custom Visualizations with Reveal With this innovative addition to our platform, you can now control the chart types available within your dashboards.

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Data Visualization Analytic Tools Reporting Tools Feedback Software 110

Userpilot

NOVEMBER 8, 2022

Customer engagement technology amplifies manual efforts and helps companies serve users faster. Your customers are already enjoying the benefits of tech-driven engagement from other brands and will naturally expect the same from you. Sentiment analysis: Just following online mentions of your product/brand is not enough.

Analytic Tools 98

Analytic Tools Feedback Software Customer Communications Customer Experience 98

Userpilot

MARCH 15, 2024

In-app surveys are the most reliable way to collect user sentiment feedback. Data visualization, for example in a dashboard, aids in its interpretation and trend tracking. Collect user sentiment data User sentiment data describes how users feel about the product and brand. How do you collect such data?

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Data Visualization Analytic Tools Feedback Software User Testing 104

Userpilot

FEBRUARY 15, 2023

In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. Analytics software is an application that enables you to collect user behavior data , filter it, and analyze it. 1-hour delay for the analytics to appear on the dashboard. What is product analytics software?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Usersnap

JULY 22, 2019

And instead of merging all of the new features like new project types, more sophisticated project settings, and different feedback analysis dashboards to the old interface and making it overwhelming. We decided to create a brand new UI/UX design. This will even boost your branding. Visual Appearance. Try it out today for free!

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User Testing Customer Experience Product Research Feedback Software 88

Userpilot

MAY 9, 2024

To achieve sustainable business growth, demand generation and growth marketing have different goals to fulfill, which are: Growth marketing goals : Faster customer acquisition and activation, identifying opportunities to limit churn , and experimenting with more effective campaigns. Create custom analytics dashboards in Userpilot.

Data Visualization 105

Data Visualization Customer Experience User Testing Marketing 105

Userpilot

APRIL 21, 2023

Asana designs a sidebar resource center that doesn’t interfere with the user experience. When you click on a guide, you’re taking to a highly engaging and interactive experience. In-app resource centers provide users with help , support , and educational resources within the application itself.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Embedded Analytics 98

Userpilot

AUGUST 29, 2021

It offers valuable insights into user behavior to drive growth and enhance your user experience. Amplitude’s Event Segmentation function shows you what your users are doing within your product. Using Amplitude’s dashboards, you can get a bird’s eye view of all your relevant charts. Amplitude Analytics dashboards.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Userpilot

MARCH 21, 2023

You can also tailor your walkthroughs and tours to your brand and product offerings without any prior coding knowledge. UserGuiding dashboard. After publishing your content, you can see all user interactions related to it on the analytics dashboard. Userpilot dashboard. Let’s see. UserGuiding guide analytics.

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Data Visualization Analytic Tools Onboarding KPIs Software Review 98

Userpilot

JANUARY 18, 2022

This blog post aims to answer those questions and give you a few ideas on how to use this feature to improve the UX of your product. This is particularly important if it’s their first experience with your product. A preloader reinforces branding. You could even tailor these to your user persona as Productboard does.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Customer Experience 98

Userpilot

JULY 17, 2023

SurveySparrow focuses on improving overall customer experience with an executive dashboard and conversational forms. It offers powerful features to help you gain valuable customer insights, track product usage, and optimize the user experience. Analyze with the Analytics Dashboard in Userpilot.

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Feedback Software Customer Feedback Data Visualization User Testing 19