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Top 10 Instructional Design Software For Creating Customer Training Programs

Userpilot

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

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The Ultimate NPS Survey Software Guide for 2022

Userpilot

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? That’s why we’re taking a look at the best NPS software so you can find the best match for your business and get on the road to sending those insightful surveys!

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An Honest Review of Pendo Analytics

Userpilot

We previously discussed them in our blog post about Pendo here. You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. If you sign up for a trial with Pendo, you are asked whether you initially want to explore Behavior Analytics , Dashboards, or Guides.

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The Best NPS Tools & Software + How to Use Them to Cut Churn by Up To 30%

Userpilot

In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. So since Reicheld published his seminal Harvard Business Review article “ The One Number You Need to Grow ” in 2003 – NPS rapidly grew to prominence. Dashboards and Analysis.

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How to Identify Churn Risk Factors in SaaS

Userpilot

Prevent negative reviews. Identifying churn risk helps you prevent customer attrition due to factors under your control. Prevent negative reviews. Knowing that SaaS buyers actively research a product before signing up, the last thing you want is to have negative reviews all over the place. Net MRR churn rate.

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Beyond launch day: How to plan successful B2B product rollouts

Mixpanel

Before a line of code is written or a button is designed, we need to understand the personas that will be using this new feature and their true needs. It’s good to have a range of content like launch blogs and videos. We have a wide range of user types, from marketers to engineers to product managers and more.

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Collecting In-App Feedback: Best Tactics and Tools for SaaS

Userpilot

So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. Instabug, which is designed to monitor mobile app performance, including bug reporting, crash reporting, feedback reporting, and of course in-app surveys.