Userpilot

MARCH 27, 2023

We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. We finish with an overview of product analytics tools that your team can benefit from. Userpilot dashboard. Product Analytics: Amplitude dashboard.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

FEBRUARY 7, 2023

Here’s a handy table that can help you identify push notifications vs in-app notifications : Types of in-app messaging There are six main types of in-app messaging that can play a role in your SaaS product marketing strategy. Modals Modals appear as pop-ups on user screens while they’re actually using your app.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Mixpanel

OCTOBER 6, 2022

There are product goals and marketing goals. This makes sense in terms of goals, skill sets, and how to divide a team into manageable groups. No person thinks: cruddy blog post, but great product. Or great content, but buggy product. No person thinks: cruddy blog post, but great product.

Data Visualization 59

Data Visualization Onboarding KPIs Marketing Analytic Tools 59

Userpilot

FEBRUARY 28, 2023

This includes positive feedback, which highlights the aspects of the product that satisfy user needs, as well as negative customer feedback. Active feedback vs passive feedback A solid customer feedback strategy must include active and passive feedback methods. Check the requests for alignment with the product vision.

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

Userpilot

SEPTEMBER 23, 2022

Then, we’ll consider 10 customer churn reduction strategies and how to implement them. Customer churn measures the number of customers that have abandoned your product over time. 10 Strategies to reduce customer churn and boost retention. Use churn surveys to identify churned customers and implement a win-back strategy.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

MAY 29, 2023

In this article, we’ll show you what a customer engagement framework looks like, go over the five stages of customer engagement, and look at a few customer engagement strategies that you should use for your own SaaS products! When you engage customers in this stage, the core goal is always increasing feature engagement.

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Experience 96

Userpilot

APRIL 27, 2023

Its purpose is to give you the insights needed to add value to the product so that it satisfies their needs or wants even better. There are a number of reasons why every SaaS business should have a customer feedback strategy in place. The NPS dashboard provides the score, and the breakdown into detractors , passives, and promoters.

Feedback Software 94

Feedback Software User Testing Customer Feedback Analytic Tools 94

Userpilot

FEBRUARY 9, 2022

By gamification strategy, I mean the addition of game-like elements to something that is not inherently playful. It’s possible to use software like Userpilot to track goals completion. A goal is a set of user attributes and custom events that you equate with the activation of your SaaS. Goal tracking in Userpilot.

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Customer Experience 98

Userpilot

JULY 14, 2023

Implementing a product analytics framework enables data-driven decision-making, leading to higher customer satisfaction, loyalty, and retention. Segment analysis helps identify patterns in the behaviors of distinct user groups, enabling targeted marketing strategies and personalized experiences.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Userpilot

JUNE 14, 2023

Set goals for specific user milestones and see how different segments achieve them Set goals for different user segments as part of customer journey analytics to help you monitor user performance and identify uncompleted goals. Goal setting for different milestones. Webinar on how to set goals with cohort analysis.

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Feedback Software 98

Userpilot

MARCH 14, 2024

In the article, we show product managers how to understand how users navigate before getting activated in a SaaS product, how to product analytics to choose the best path to activation, and share 8 tried-and-tested activation strategies. All that is to help you optimize your user journey and boost product adoption.

Data Visualization 105

Data Visualization Customer Experience Customer Feedback User Testing 105

Userpilot

MARCH 31, 2023

For product managers , there are some key principles to bear in mind when thinking about personalization: keep what you’re doing in line with overall product goals , analyze customer behavior, identify where personalization can be added to the customer journey , and continually test, learn, and iterate as you go.

Product Research 98

Product Research Data Visualization Analytic Tools Research Software 98

Usersnap

MARCH 4, 2021

Aligning feature requests with product goals How do I set up a workflow for feature requests? Aligning feature requests with product goals. After that, it was time to drill down like a great product manager does. In addition, we could also look at the overall company and product strategy, first from afar.

Feedback Software 105

Feedback Software User Testing Research Software Analytic Tools 105

Userpilot

MAY 31, 2021

In SaaS, product marketing is a subcategory of marketing. It involves positioning a product, promoting it, and enabling sales. It’s important for SaaS companies to have a product marketing strategy. Product marketing manager role vs product manager role: what’s the difference? Goals and KPIs.

Analytic Tools 97

Analytic Tools Onboarding KPIs Research Software Product Marketing 97

Userpilot

OCTOBER 30, 2023

Heap facilitates event tracking in the following ways: The Auto Capture feature automatically tracks all user actions within your product. Under the Data tab of your Heap dashboard, you can access raw event data. It provides insight into common actions users take in your product. In-depth analysis on Heap.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Events 52

Userpilot

OCTOBER 30, 2023

Here’s how Heap facilitates seamless product analytics: Once you install Heap’s code snippet into your product, it automatically starts tracking user actions. You can access this raw data on your Heap dashboard and label the most relevant events. In-depth analysis on Heap.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

FEBRUARY 17, 2023

While searching for opportunities, you need to make sure they are aligned with the product strategy and the business model. This includes idea generation and prioritization based on their potential to solve the problem and drive product goals. Slack uses in-app surveys to collect feedback.

Product Research 98

Product Research User Testing Data Visualization Analytic Tools 98

Userpilot

JANUARY 23, 2023

It identifies and stirs you towards the most important things you need to achieve sustainable product growth. This article discusses the best growth marketing strategies within the AAARRR funnel. Then, create a strategy, track key metrics , and iterate. Test different approaches to your strategy to determine what works best.

Analytic Tools 98

Analytic Tools Feedback Software Framework Data Visualization 98

Userpilot

FEBRUARY 6, 2023

To create your engagement funnel, you must first define your user persona (challenges, background, goals, etc.) Next, you want to decide on the engagement strategies for each touchpoint, define your marketing goals and milestones, and test your funnel for weaknesses. and map the customer touchpoints along the user journey map.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

NOVEMBER 9, 2021

A North Star Metric (NSM) represents the key measurement that assesses the success of your product and business as a whole. A company’s long-term success can be predicted by North Star metrics, which create a relationship between revenue, customer values, and product goals. Userpilot analytics dashboard.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 52

Userpilot

JULY 18, 2023

Based on the research, PMs develop the long-term product vision and product strategy that are aligned with the overall business strategy. Next, they lead the ideation process and prioritize product and feature ideas. This is essential to build a roadmap that drives the product strategy.

Data Visualization 98

Data Visualization Product Research User Testing Onboarding KPIs 98