Userpilot

FEBRUARY 7, 2023

In this comprehensive walkthrough, we’re going to unpack the best practices for creating an effective onboarding tutorial within your own SaaS. Apply them to your own onboarding UX, and you’ll easily be able to create an experience that delights your users. Ready to get started?

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Userpilot

MAY 22, 2023

This article guides you to make an excellent CX strategy with best practices and tips. TL; DR Customer experience (CX) strategies are the plans and practices you put in place to provide positive experiences to customers. Building customer journey maps to illustrate touchpoints and interactions visually. Let’s start!

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Product Research 95

UX Studio

OCTOBER 4, 2023

The trend also landed in UX writing some time ago, and well, it is definitely here to stay. Let’s dive a little deeper to see how we can benefit from this beautiful friendship between artificial intelligence and UX writing. UX Writing is Essential It is just essential to have good copy in a digital environment. What is AI?

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Artificial Inteligence UX Research Software Data Visualization 72

Usersnap

OCTOBER 12, 2021

In particular, how they listened to the voice of customers and turned that into features and UX improvements. The visual and systematic way of collecting issues helped the team to detect more bugs without stretching internal resources. Find out on @usersnap’s blog post featuring Erste Group George Labs Click to Tweet.

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Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Use surveys , interviews, and focus groups to gather qualitative data about their needs, pain points , and preferences. Let’s get right to it! Card sorting technique.

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Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

Feedback Software 98

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Userpilot

OCTOBER 31, 2022

In this article, we feature the nitty-gritty of customer needs — from the fundamental meaning and types of customer needs to the most efficient method for conducting a customer needs analysis and acting on customer data for business growth. Segment your customer base to collect data more contextually. Visualize customer data.

Data Visualization 98

Data Visualization Analytic Tools User Testing Feedback Software 98

Userpilot

MARCH 28, 2022

Are you looking for some good UX examples? But what makes a great UX design and can you achieve it without good UI? In this article, we are looking at some really good UX design examples that will inspire UX designers. Great UX design helps users easily achieve their goals and complete their tasks without friction.

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Imaginary Cloud - Design

JULY 2, 2020

While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. They laid down the first basic standards and foundational best practices. You know, I like to be hands-on, learn with practice rather than just knowing the theory”. And I follow some blogs”.

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Books Technical Review Research Software Data Visualization 138

Userpilot

AUGUST 5, 2023

Userpilot can help you with NPS in-app surveys and best practices to convert passives into promoters. Collect feedback data using NPS surveys NPS surveys provide a straightforward and efficient way to identify passive customers. Analyzing the feature usage data, you can detect changes or trends over time.

Data Visualization 98

Data Visualization Feedback Software Product Research Analytic Tools 98

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

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Analytic Tools Research Software Feedback Software Data Visualization 105

Userpilot

FEBRUARY 7, 2023

In this article, we’re going to dive deep into the types of in-app messaging, five best practices, and four real-world examples from successful SaaS brands. Modals are great at attracting attention but, because they take up so much space, it’s best to use them scarcely to avoid being too intrusive.

Feedback Software 98

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Userpilot

OCTOBER 30, 2022

In this article, we’ll discuss the 6 different types of customer analytics and how you can collect data for each of them. Customer analytics is the systematic process of collecting customer data and analyzing them to make well-informed decisions. Userpilot, Mixpanel, and Hotjar are the best 3 customer analytics platforms.

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Feedback Software 98

Userpilot

FEBRUARY 26, 2023

Mixpanel Analytics helps you collect and analyze data to gain valuable insights into your product’s growth. However, with so many analytics tools available in the market, is Mixpanel the best option for your business? Interactive reports let you quickly query data and visualize product usage.

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Data Visualization Analytic Tools Feedback Software Software Review 98

Usersnap

FEBRUARY 9, 2024

Find the best tool for usability testing right now ?‍? Best tools for usability testing in 2024 1. Selecting the appropriate usability testing tools ensures your testing process is as practical and insightful as possible. Try Usersnap for usability testing Best tools for usability testing in 2024 1. Usersnap 2.

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UX Studio

MARCH 11, 2024

Design Aloud Podcast | Season 03 Episode 05 Listen and follow Design Aloud: Spotify | Apple Podcasts | Google podcasts Episode details Dan Winer shares his extensive experience and expertise to offer practical guidance for individuals aspiring to excel in the field of design. These days are more around product design and UX design.

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Userpilot

MAY 30, 2023

When it comes to customer experience survey best practices you have to consider the timing, placement, wording, and the right audience segments, among other things. In this article, we’ll share 15 of our survey best practices to help you factor in the aforementioned and make the most of customer feedback.

User Testing 98

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Userpilot

DECEMBER 3, 2022

In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. In other words, it’s about ensuring that customers receive the best experience at every stage of the customer journey by identifying and addressing friction points.

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Userpilot

AUGUST 14, 2023

But what type of surveys are best for your goals? And how should you ask your questions to ensure that you’re collecting the right data? It asks users to rate their experience and sentiments on a scale that follows a specific order (worst to best) but isn’t quantifiable. Open-ended survey questions. Follow-up questions.

Product Research 97

Product Research Data Visualization Analytic Tools Feedback Software 97

Userpilot

FEBRUARY 3, 2023

With Semrush, you can see what marketing channels your website visitors come from (so you can prioritize the best channels). The customer database is a great place for established businesses to begin gathering the above data. Most likely, you already have plenty of data, but you might need to structure it to make sense of it.

Analytic Tools 98

Analytic Tools User Testing Research Software Feedback Software 98

Userpilot

OCTOBER 20, 2022

In this article, we’ll be discussing what user onboarding is, why it's important for SaaS businesses and the best resources for learning how to onboard users. You should follow these best practices if you want your onboarding to be effective: Keep the signup flow frictionless and easy to complete. Let’s get started!

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Onboarding KPIs Customer Experience Data Visualization Certifications 98

The Product Coalition

JULY 13, 2022

In this article, we will go over 5 of the best FullStory alternatives on the market, explain what each one does best and how they compare to help you narrow down your choices. What are the best FullStory alternatives? UXCam : Best for detailed mobile app analytics and powerful integrations. What is FullStory used for?

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Userpilot

SEPTEMBER 21, 2022

Designing your customer feedback form the right way lets you collect better data that can help improve your product. Best practices: Collect feedback intentionally and contextually using in-app feedback surveys. Collecting feedback data provides users with different ways to share their thoughts about your product.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

APRIL 25, 2022

Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. First, you need to decide which area of your product to focus on (use data to guide your decision ). Use a color-coded system for a handy visual aid. What does that look like in practice?

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Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

MAY 30, 2022

This article will show you how you can offer valuable feedback and improve usability using visual feedback. UI feedback is important when designing a product and its’ UX as it helps users achieve their goals easily. Why is feedback important in UI/UX design? UI feedback improves user experience. Feedback loading progress.

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Department of Product

OCTOBER 26, 2023

(Department of Product) UX – The common knowledge effect and how it impacts UX decision making Teams often make worse decisions than individuals by relying too much on widely understood data while disregarding information possessed by only a few individuals. (NN The way it’s constructed doesn’t really matter”, he says.

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Userpilot

JUNE 14, 2023

The best product feedback survey templates include the following: Likert scale customer product experience survey to assess various aspects of the product experience using a rating scale. The best practices for customer feedback surveys are to trigger surveys contextually and keep them to the point.

Product Research 98

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Userpilot

NOVEMBER 30, 2022

Applying tooltip best practices to your design ensures you only create in-app communication that moves customers to action quickly. 13 best tooltip UI design practices to keep in mind: Be brief: Tooltips are meant to be short and snappy. 13 tooltip best practices with examples that got it right.

Analytic Tools 98

Analytic Tools User Testing Customer Experience Data Visualization 98

Bain Public

AUGUST 31, 2021

With this acquisition, Deloitte is also set to gain Dataperformers’ AI-powered platform, Macula AI, providing cutting-edge end-to-end computer vision solutions for visual inspection. Bain Public brought new processes, tools and increased support with their SOAP™ 12-module approach. About Deloitte Canada.

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Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Appcues comes second-next, with really nice UX and UI. Best for large enterprises. You may be wondering: “Why is Userpilot writing about Userpilot Alternatives?!” What job are you “hiring” the tool for?

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

JULY 6, 2021

However, most companies don’t take advantage of this feature during the UX design process. This blog post will tell you: What a loading page is. Without further ado, let’s dive into the 10 best loading page examples from SaaS companies. Best loading page ideas for your SaaS. Best loading page ideas for your SaaS.

Research Software 98

Research Software Customer Experience User Testing Data Visualization 98

Userpilot

JULY 27, 2021

Onboarding UX patterns might just be the unsung hero of the SaaS world. But what are the must-have onboarding UX patterns to build an effective interactive walkthrough ? Onboarding UX patterns come in 3 varieties: annotated UX, embedded UX, and dedicated UX. Onboarding UX Pattern Categories.

UX 98

UX Customer Experience Data Visualization User Testing 98

Usersnap

JULY 16, 2021

While seemingly clear enough, acquiring such data is multi-tiered. How can tech and available data enhance research initiatives? Top companies like Google can access huge data sets and budgets. Their practices, goes without saying, are often the most effective available. Cohesive Data Types and Data Ranges.

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Userpilot

OCTOBER 13, 2022

Have you ever wondered what your best customers have to say? This article will help you understand the importance of a feature request template and improve your product feedback process with the best practices. Best practices when collecting feature requests. What features they’d like you to add next?

Feedback Software 98

Feedback Software Customer Feedback User Testing Product Research 98

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Mark Twain With enough user research to validate your understanding and gather data, you can better define a user journey that will tackle their needs.

Customer Experience 98

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Userpilot

JANUARY 26, 2023

TL;DR Customer empathy is putting yourself in your customers’ shoes to better understand their problems and make it a part of your company culture to develop solutions that satisfy them on practical and emotional levels. Essentially, it’s a visual representation of what the user says, thinks, does, and feels. How do you do that?

User Testing 98

User Testing Product Research Customer Feedback Customer Experience 98

Userpilot

OCTOBER 1, 2021

The best onboarding software for new users is Userpilot. New SaaS executives tend to believe that the best way to solve a problem is to do everything in-house. How to select the best SaaS onboarding software. We've written numerous times on this blog before about the value of segmentation in onboarding.

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98