Remove Blog Remove Embedded Analytics Remove Feedback Loop
article thumbnail

14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

article thumbnail

Digital Analytics 101: What Is It and How to Collect Digital Data?

Userpilot

What’s digital analytics? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. Are you in?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Product Discovery Process: Aligning Insights with the PDLC

Usersnap

Use focus groups to test low-fidelity prototypes and gather qualitative feedback. Customer feedback loops Gather real-time insights before development. Data-driven decision-making Use analytics to support discovery. Analyze product analytics and behavioral trends to identify patterns.

article thumbnail

10 Best Changelog Management Tool Options (Paid & Free)

Usersnap

Users clearly preferred in-app content, where they could immediately try new features instead of digging through blog posts or newsletters. In this blog, I’ll share some of the best paid and free changelog tools to help your team overcome similar challenges. Integration with product roadmaps and feedback loops.

article thumbnail

Customer Experience Analytics: 5 Steps To Conduct a CX Analysis [Best Tools Included]

Userpilot

Are you making the most out of your customer experience analytics? The data you receive from CX analytics enables you to reduce customer churn, increase customer satisfaction and retention , and help you identify the areas for product improvements. Qualaroo helps companies gather customer feedback only. What’s the value of it?

article thumbnail

How to Digitize Customer Experience For Your Product: Best Practices and Examples

Userpilot

Offer self-service support options to meet customer expectations, while also removing friction in the support experience. Build a knowledge base of self-service support content, including help articles, video tutorials and case studies. An example of UI feedback. Offer self-service support options.

article thumbnail

Value-Based Growth in SaaS: Definition, Strategies, and Examples

Userpilot

Userpilot is a product growth platform with feedback, analytics , and engagement features. Let’s get down to the nitty-gritty of how to embed value-based growth into your SaaS business. Create a resource center for self-service support. Product-led blog posts (MOFU and BOFU). Community forums.