Userpilot

FEBRUARY 21, 2023

TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. It also supports both mobile and web apps. Heap offers Auto-capture which collects all the data about user interactions with the product. Book the demo! Dashboard in Heap.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? TL;DR Product analytics is the process of collecting and analyzing usage data to get an objective and unbiased picture of user behavior in-app. It’s essential for creating personalized user experiences.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

MARCH 9, 2023

After all, you’re getting access to a user onboarding tool with a reputation for quality analytics without having to spend a cent. The plan gives users access to product analytics. This includes unlimited no-code features and page tagging, user segmentation , and behavioral analytics.

Data Visualization 97

Data Visualization Software Review Analytic Tools Feedback Software 97

Userpilot

MAY 14, 2023

TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website. Event tracking provides teams with insights into user behavior so that they can improve the product, its UI, and key metrics like conversion rates. However, only Hotjar offers them in their free plan.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

AUGUST 16, 2023

Without retaining users , you’re throwing away money and resources spent acquiring customers that’s why having a retention playbook is helpful. A user retention playbook will keep your customers happy and continue using your product for longer. Monitor user satisfaction by regularly conducting in-app surveys.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

Userpilot

APRIL 14, 2023

TL;DR A digital adoption platform is a tool that helps organizations educate their users and employees to help them use the product more efficiently and effectively. A good adoption solution requires an engagement layer for in-app guidance. Best if they can be personalized for different user segments. Book the demo!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Indicative

OCTOBER 1, 2020

In many ways, engaged users are the hallmark of a successful company. In short: engagement is important, but it’s hard to get users to engage without understanding how and why they’re engaging in the first place. Data Analysis Makes Personalization Possible — And It Works! In some industries, it’s even greater.

User Testing 141

User Testing Data Visualization Customer Feedback Analytic Tools 141

Userpilot

DECEMBER 8, 2022

Wondering how heat map analysis can influence your product UX? SaaS companies use different types of heatmaps to identify user behavior in the app to spot friction points and, hence, improve UX and conversion elements. Scroll maps provide visual representations of how far down the page users scroll.

Analytic Tools 98

Analytic Tools Data Visualization User Testing Customer Feedback 98

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. But first, what’s in-app feedback?

Feedback Software 86

Feedback Software Analytic Tools Research Software Data Visualization 86

Userpilot

AUGUST 5, 2023

The actionable insights from the analyses will help you better understand the user journey, improve your company’s bottom line, and optimize the user experience. TL;DR Data tracking is the process of collecting, identifying, and organizing data for analysis. Set up custom events to track user activities.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 97

Userpilot

MARCH 15, 2023

How does tracking user activity in web applications help your product grow ? In this article, we cover how to monitor user activity to make data-informed decisions. TLDR; User activity tracking is the process of monitoring in-app user behavior. Complete a funnel analysis to track in-app user behavior.

Analytic Tools 97

Analytic Tools Data Visualization Customer Experience Customer Feedback 97

Indicative

JANUARY 14, 2021

When it comes to mobile, health and fitness apps boast the highest retention rates of any category. That follows years-long trends toward healthy living, fitness, and overall wellness that yielded an explosion (upwards of 300% growth) in the sheer number of users and apps at play in the industry. . Enter Cohort Analysis.

User Testing 91

User Testing Data Visualization Customer Experience Analytic Tools 91

Userpilot

JULY 30, 2022

Task analysis is a powerful way to timely discover and address friction points in the user experience. It helps UX designers and product managers better understand users’ goals and the steps they must take to get their job done. Task analysis involves five steps. What is a task analysis in UX?

UX 98

UX Customer Experience Research Software User Testing 98

Userpilot

JUNE 29, 2022

Then how do you determine the best one for customer segmentation analysis to uncover product growth opportunities? Customer segmentation tools allow you to segment customers based on shared characteristics such as their in-app behavior, or any other criteria such as the NPS score , completed milestones in the customer journey, etc.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Reporting Tools 98

Userpilot

JUNE 12, 2023

Any savvy product manager should have a rock-solid understanding of goal-oriented user onboarding. If you want to brush up on your knowledge of the onboarding process – and how you can keep users engaged and achieving their goals throughout – you’ve come to the right place! What is goal-oriented user onboarding?

Analytic Tools 90

Analytic Tools Feedback Software Onboarding KPIs User Testing 90

Userpilot

JULY 4, 2023

Whether you’re collecting data for new customer signups, gathering user feedback , conducting customer success surveys, or anything else, an online form builder is a very useful tool to have in your toolbox. It features user segmentation and targeting and works with 1000+ integrations. Userpilot NPS Dashboard.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Embedded Analytics 85

Userpilot

JULY 18, 2023

TL;DR Product strategy tools assist product teams in defining, creating, and executing product strategies aligned with business objectives and user needs. Customer feedback tools facilitate the collection and analysis of user feedback for customer-centric decision-making. Let’s get right to it!

Analytic Tools 97

Analytic Tools Feedback Software Research Software Reporting Tools 97

Userpilot

FEBRUARY 24, 2023

We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. Appcues allows you to segment your users based on user properties, flow interactions, checklist engagement, and event completion. Let’s get right to it, shall we? Appcues analytics: segmentation.

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs Software Review 97

Usersnap

FEBRUARY 9, 2024

Imagine this: you’re crafting an experience meant to resonate with users, but if your tool needs to capture their behavior, preferences, and pain points effectively, you might be steering in the dark. You also have moderated tests for guided feedback and unmoderated for natural user interaction.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Userpilot

JULY 7, 2022

You can derive actionable insight from your user feedback. Being able to use an NPS sentiment analysis tool is crucial for steering campaigns toward the right path. Getting clarity on feedback can mean the difference between changing up product features vs a few in-app guidance experiences. allow user segmentation.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Customer Feedback 52

UX Studio: Product Management

AUGUST 25, 2021

The enormous impact of the coronavirus outbreak on UX Research got explored in innumerable blog posts , articles in journals , and online workshops that have appeared over the year. This also has an impact on how users interact with apps and technologies in general. It’s how much their usage behaviors have already changed.

Research Software 104

Research Software User Testing Customer Experience Product Research 104

Indicative

OCTOBER 22, 2020

The average worldwide retention rate in mobile apps from 2012 – 2019 was less than 35%. However, improving retention is an uphill task, since retaining users in your product is rarely a singular team’s effort. This process is known as cohort analysis. Cohort Analysis: Asking the Right Questions.

Data Visualization 76

Data Visualization Customer Experience Analytic Tools Feedback Software 76

Userpilot

SEPTEMBER 29, 2022

How to deliver personalized experiences after creating user segments. B2B market segmentation involves dividing your entire customer base into smaller user segments with shared characteristics, such as industry, location or in-product behavior. The most common variables used in B2B segmentation. Let’s get started!

Analytic Tools 92

Analytic Tools Customer Experience B2B Data Visualization 92

Userpilot

DECEMBER 3, 2022

TLDR; UX design includes all of the elements a user encounters when interacting with your brand online. User experience is important because good UX gives you a competitive advantage, leads to more positive interactions , and increases your conversion rate. Collect customer feedback with in-app surveys. What is UX design?

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

JUNE 16, 2022

This results in revenue growth and high user stickiness. Product marketers can also use CX data to create better strategies to boost initial user engagement and attract relevant prospects. This allows you to isolate customer segments and understand user behavior better. Let’s get started!

Data Visualization 98

Data Visualization Analytic Tools Customer Experience Feedback Software 98

Userpilot

OCTOBER 31, 2022

In this article, we feature the nitty-gritty of customer needs — from the fundamental meaning and types of customer needs to the most efficient method for conducting a customer needs analysis and acting on customer data for business growth. Here are the essential steps of a customer needs analysis: 1. Gather in-app customer feedback.

Data Visualization 98

Data Visualization Analytic Tools User Testing Feedback Software 98

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. But first, what’s in-app feedback?

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. You first have to understand the basics of click tracking and work with different tools that track in-app engagement. tools to use to capture user clicks. What is click tracking?

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Customer Feedback 97

Userpilot

JANUARY 31, 2022

If you’re a SaaS owner with a multi-platform product, you may be wondering what the difference between in-app notifications and push notifications is. Today we’re going to compare the two so you know which one to use for your in-app marketing goals! A full-page message can instantly grab a user’s attention.

Feedback Software 98

Feedback Software Onboarding KPIs Customer Feedback User Testing 98

Userpilot

OCTOBER 6, 2022

A FAB analysis explores the interactions between features, advantages, and benefits of a product. The product’s benefits refer to what the user gains from using it as well as how it’s better than its competitors. To deliver the right benefits to the right users, divide them into segments. Are you ready to jump it?

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Customer Feedback 91

Userpilot

JANUARY 17, 2022

Every business has its own unique needs and goals when it comes to collecting user satisfaction data. Adding a follow up qualitative question asking users to motivate their score choice makes NPS more than just a vanity metrics – it allows you to get insights into what drives customer loyalty. You’re in the right place.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Software Review 98

Usersnap

SEPTEMBER 19, 2023

Enhanced Sentiment Analysis Real-world application: Call Centers ? This is where AI emerges as a game-changer, revolutionizing the way we decipher customer preferences, behaviors, and needs. AI-fueled sentiment analysis transcends simple positive/negative labels. How do AI Customer insights make your life easy?

Customer Feedback 59

Customer Feedback Data Visualization User Testing Feedback Software 59

Userpilot

MAY 31, 2023

Product adoption is key to creating loyal users for your SaaS and it’s important to track it regularly. Feature adoption metrics are important for understanding where users are dropping off , what users find valuable to inform the product roadmap and optimize user personas , and to know where to offer more guidance.

Onboarding KPIs 96

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 96

Indicative

JANUARY 25, 2021

For product managers at companies offering freemium mobile apps and trials, turning free users into paid ones is often a primary goal. The faster and more effectively you convert free users into paying customers, the higher your MRR and the faster your app can grow. How to Connect Your Data With Indicative.

Data Visualization 64

Data Visualization Analytic Tools Customer Experience User Testing 64

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. Finally, continuously refine and test the impact of changes to enhance user experience.

User Testing 90

User Testing Product Research Customer Experience User Experience 90

Userpilot

NOVEMBER 14, 2022

From a child reminding herself to be on her best behavior to receive mentorship in return for loyalty, we all engage in reciprocity marketing. How to implement reciprocity in marketing: Understand the psychology behind the reciprocity principle and study your user behavior. Add a touch of personalization. Make it memorable.

Feedback Software 98

Feedback Software Research Software Marketing User Testing 98

Userpilot

AUGUST 29, 2022

Users are usually problem-aware but don’t yet know they need a solution like yours. You can then use that score to make product improvements, find patterns in user behavior, and send relevant in-app messages to specific segments. It should provide some sort of added value to your target user.

Research Software 94

Research Software Engineering User Testing Marketing 94