Userpilot

FEBRUARY 9, 2022

New user onboarding is the process of educating first-time users into deriving value from your product through contextually triggered in-app onboarding flows. Build your new user onboarding experience flows with Userpilot, a no-code product adoption tool. For simple products, the Aha Moment might even occur before signup.

Analytic Tools 83

Analytic Tools Research Software Onboarding KPIs Customer Experience 83

Userpilot

FEBRUARY 7, 2023

Helping your users to experience value should be your primary objective as a SaaS owner or a product manager: creating an onboarding tutorial can be one of the most effective tools to help you get the job done. Of course, none of this is possible without the right tool for the job. What is user onboarding?

Research Software 83

Research Software Onboarding KPIs Data Visualization Customer Experience 83

Userpilot

OCTOBER 31, 2022

For SaaS companies, leveraging numerous customer data points have tremendous benefits, such as: getting actionable insights. Customer engagement refers to all interactions a user has with your product through its app or website. Using onboarding checklists that provide in-app guidance drives customers to the activation point.

Analytic Tools 91

Analytic Tools Data Visualization Feedback Software Research Software 91

Userpilot

DECEMBER 8, 2022

Why is product failure such a common feature of the SaaS landscape? We’re also looking at what product managers do to increase the survival chances of their products. We talk about product failure when the product doesn’t meet its objectives or goals. The average product failure rate in SaaS.

Feedback Software 90

Feedback Software Research Software User Testing Analytic Tools 90

Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. After all, you want your newly released software to be as good as it gets when it’s finally launched, right? This means complicated UI , redundant features, and unnecessary use of complex technologies.

Feedback Software 83

Feedback Software Analytic Tools Research Software User Testing 83

Usersnap

MARCH 4, 2021

Aligning feature requests with product goals How do I set up a workflow for feature requests? Aligning feature requests with product goals. Things were going well, with a great foothold in the quality assurance and software testing niche. And how do I take action with my feature requests in mind?

Feedback Software 105

Feedback Software User Testing Research Software Analytic Tools 105

Userpilot

DECEMBER 6, 2022

Product managers spend an incredible amount of time digging for user insights to uncover patterns that will drive product growth. What if there’s a system and set of tools you can use to make this process much easier? User insights sum up your users’ perceptions and feelings about your product or service.

Data Visualization 87

Data Visualization Customer Feedback User Testing Feedback Software 87

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. We’ll also make sure to look at the best tools for the job. You can also use in-app guidance to help convert users. What is a SaaS onboarding funnel?

Analytic Tools 84

Analytic Tools Onboarding KPIs Research Software Feedback Software 84

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). What is customer activation?

Customer Experience 80

Customer Experience Analytic Tools User Testing Customer Feedback 80

Folding Burritos

DECEMBER 4, 2019

Technical debt can be valued in terms of “future change” outcomes like improved delivery velocity or better platform scalability, for example. A lot of our product work requires discovery, which is why the Opportunity-Solution-Experiment concepts in Teresa Torres’ tree are ideal. Well, th at’s the role of a product strategy.

Research Software 585

Research Software Customer Experience Product Research User Testing 585

Userpilot

JUNE 28, 2023

Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot. Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Analyze user feedback to determine which features need more attention in your in-app flows.

Onboarding KPIs 71

Onboarding KPIs Feedback Software User Testing Analytic Tools 71

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

MARCH 31, 2023

It’s well-known in the product world that personalization is key to building experiences that delight your users. We’ll unpack exactly how different SaaS products personalize their onboarding experiences and more and why they’re effective. What is product personalization? In-app messaging.

Product Research 87

Product Research Data Visualization Analytic Tools Research Software 87

Userpilot

FEBRUARY 17, 2023

So if you want to learn how to better understand your customers’ needs, pain points, and desires and ideate solutions that will satisfy them while driving growth for your business, you’re in the right place. There are two key aspects of product discovery. First, you look for opportunities to grow the product.

Product Research 86

Product Research User Testing Data Visualization Analytic Tools 86

Userpilot

JUNE 20, 2023

As a product manager, how can you effectively validate ideas and build a successful product that delights users? We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. Are there enough users who are ready to pay for a solution to the problem?

User Testing 78

User Testing Product Research Feedback Software Customer Feedback 78

Userpilot

FEBRUARY 9, 2023

Organize the tools, methods, facilities, and participants in line with your goals. In most cases, dedicated third-party tools are cheaper and quicker to deploy than those built in-house. Apart from product goals , ensure that your optimizations also drive business goals. What tools are you going to use?

Product Research 78

Product Research User Testing Feedback Software Analytic Tools 78

Userpilot

OCTOBER 11, 2021

For SaaS businesses, customer retention is the easiest way to achieve growth. To achieve that, you need to first have an accurate idea about how your product is performing. Customer acquisition cost (CAC) in SaaS is the average cost spent to acquire a paying customer and is better utilized by using product analytics.

Onboarding KPIs 86

Onboarding KPIs Feedback Software Analytic Tools Research Software 86

Userpilot

NOVEMBER 21, 2022

Before the release, the product launch manager is involved in market and customer research. Its objective is to uncover unsolved user problems and solutions that would be worth exploring. The insights from the market research feed into the go-to-market strategy. Market and customer research. Go-To-Market strategy.

Product launches 85

Product launches Product Research User Testing Research Software 85

Userpilot

MARCH 16, 2023

To avoid analysis paralysis, product managers should use the business and product goals to guide the decision-making process. Using a goal-setting framework like OKR or HEART will help you choose actionable goals to guide decisions later on. Opportunity Solution Tree. Source: Product Talk.

Data Visualization 87

Data Visualization User Testing Feedback Software Analytic Tools 87

Userpilot

JUNE 1, 2022

Want to know how the goals-signals-metrics process can be used to create a better user experience? When you’re running a SaaS business, it’s important to define what goals, signals, and metrics you’ll be setting so that everyone in your team can be on the same page. How to track the goals-signals-metrics process?

Onboarding KPIs 88

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 88

Userpilot

SEPTEMBER 23, 2022

If you’re in charge of your SaaS company’s growth management, you’re likely dealing with a churn reduction nightmare. Customer churn is a big problem in SaaS companies where monthly recurring revenue is a necessity and buyers have multiple options. According to Accenture’s research , US companies lose about $1.6

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

AUGUST 13, 2023

Instead of relying solely on your intuition, supplement it with insights from market and customer research or feedback to inform prioritization decisions. A feature prioritization matrix is a product management tool that helps teams decide what features to develop next. Product vision. Effort – 40%, so 5 x 0.4=

Data Visualization 83

Data Visualization User Testing Customer Experience Feedback Software 83

Userpilot

JUNE 2, 2021

Step 6: Build the journey using a journey mapping tool. User journey map tools. A user journey map visualizes all steps taken by a particular user to reach a particular goal while using your product. If you have followed all the previous five steps, you can then use a user journey mapping tool. Conclusion.

Analytic Tools 52

Analytic Tools Research Software User Testing Customer Experience 52

Userpilot

JULY 18, 2023

They oversee the development, design, and delivery of the product and its further growth. The product manager’s responsibilities include conducting market and customer research using primary and secondary sources like interviews, surveys , or industry publications. Roadmaps are essential communication tools.

Data Visualization 80

Data Visualization Product Research User Testing Onboarding KPIs 80

Userpilot

OCTOBER 25, 2022

Strategic Product Management Activities and Tips. Product managers conduct primary and secondary market and customer research to find the target market and identify opportunities that existing products don’t satisfy. Goals are important aspects of the product strategy. What is product strategy?

Product Research 82

Product Research User Testing Customer Feedback Research Software 82

Userpilot

MAY 31, 2021

The product marketing manager role has been growing steadily over the two decades: And no wonder – the exponential growth of the SaaS industry, combined with the Product-Led Growth trend created a lot more demand for (and awareness of) product marketing. What is product marketing? Content marketing manager.

Analytic Tools 72

Analytic Tools Onboarding KPIs Research Software Product Marketing 72

Bain Public

FEBRUARY 3, 2022

Their investment tool helps customers grow and manage funds effortlessly. As one of the fastest growing fintech companies, Timechain is transforming the crypto economy into a more inclusive and transparent system by making their platform simple to use and understand. How did Bain Public help Timechain reach their product goals?

Feedback Software 52

Feedback Software Research Software Product Research User Testing 52

UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. Should we do research? What type of research should we do? What type of research should we do?

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Userpilot

FEBRUARY 26, 2023

On the other hand, the purpose of a backlog is to assess opportunities, run discovery on them, and use that evidence to implement solutions. It’s important to separate the product and development backlogs into two separate streams, allowing you to be dual-track. Source: Product Coalition. Contentious subject, I know.

Roadmap 79

Roadmap Product Research Research Software User Testing 79

The Product Coalition

NOVEMBER 19, 2020

TL; DR: The Scrum Guide 2020 The Scrum Guide 2020 is available now: Change is coming to make Scrum more accessible and inclusive beyond software development. How Scrum Changes with the Scrum Guide 2020 Scrum has witnessed many applications beyond its origins of software development over recent years. There are no more roles.)

Software Review 92

Software Review Research Software Download User Testing 92

Userpilot

JULY 8, 2021

Best product manager courses for mid-career PMs in 2021. Best product manager courses for advanced/pro PMs in 2021. Product management guides the development of a product at the intersection of technology, UX, and business. Let’s take a look at what skills a product manager course should teach you.

User Testing 58

User Testing Research Software Analytic Tools Feedback Software 58

The Product Coalition

JULY 30, 2020

Because you have to focus on optimization and fine-tuning, rather than establishing the platform. Our big assumption was that chronically ill patients need a discovery platform for functional medicine doctors and easily book appointments. With this goal in mind, we decided to focus on the following metrics.

Customer Experience 78

Customer Experience Product Research Onboarding KPIs Research Software 78

The Product Coalition

MAY 17, 2021

Join more than 210 peers from May 27–29, 2021 , for the Virtual Agile Camp Berlin 2021, a live virtual Barcamp using open space technology principles and practices. Page 6: The Product Owner is one person, not a committee. Page 6: The Product Owner may represent the needs of many stakeholders in the Product Backlog.

Software Review 89

Software Review Technical Review Customer Experience Research Software 89

Amplitude

JUNE 29, 2017

Unlike average users who wait to hear from you, power users leave comments, in-app reviews and email you. With your cohorts you can track things like how many times each group used your app and their retention. Once you have your cohorts, track what each group does in your app. They reach out to you first and give you feedback.

User Testing 86

User Testing Customer Feedback Customer Experience Feedback Software 86

Sequent Learning

SEPTEMBER 4, 2019

Fundamentals of Product Management – For the Last Time. People often ask me why I write books and articles about product management. Sometimes I write as an outgrowth of my benchmark research with results worth sharing for the greater good of our community. How Does a Company Benefit from Product Management?

Customer Experience 63

Customer Experience Research Software Product Management Product Manager 63

Product Innovation Educators

AUGUST 19, 2016

Using the Lean Canvas is one tool I recommend to help product managers think through the business model while crafting new product concepts. good-products-bad-businesses/. How product managers can create new ideas. The largest hackathon in the universe – NASA’s International Space Apps Challenge.

Data Visualization 50

Data Visualization Weak Development Team Customer Feedback Research Software 50

UX Studio

OCTOBER 16, 2017

For this reason, do not do feature prioritization as a solo activity; the more diverse a team (from product designers to business people), the better are the results from the feature prioritization session. Check the following methods because they approach a product’s functions from various perspectives. Impact-Effort Analysis.

Customer Experience 81

Customer Experience User Testing Customer Feedback Technical Advisors 81