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Five Analytics UX Challenges SaaS Products Face

The Product Coalition

A little investigative research on G2 uncovered the top 5 analytics UX mistakes made by SaaS vendors. Users describe this overall poor UX experience in multiple ways: A time-consuming process Too difficult to learn Clunky and confusing interface Insights are spread out across multiple sections 2.

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Task Analysis 101: What Is It and How To Improve Your UX Using Task Analysis?

Userpilot

Task analysis is a powerful way to timely discover and address friction points in the user experience. It helps UX designers and product managers better understand users’ goals and the steps they must take to get their job done. In this article, we’ll be covering all the necessary steps to successfully perform a task analysis.

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How to Launch a Successful Feature Release? A Guide

Userpilot

New feature ideas come from customer requests, tracking user behavior and their pain points , customer feedback , and your competitors. For feature or product announcements, use multiple channels, like in-app messaging , emails, social media, or blogs. Competition: Is there a risk that a competitor will steal the first mover advantage?

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5 Types of B2B Customer Insights for SaaS and How to Collect Them [+Best Tools]

Userpilot

Use session recordings , click tracking, feature usage , customer journey interactions, eye tracking, and cohort analysis to understand user behavior. In addition, you should monitor competitor popularity by looking at the keyword search volume data. This will reveal new and emerging trends in your industry.

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How to Conduct An Effective Customer Analysis in 8 Steps

Userpilot

Effective customer analysis is the key to business success. Let’s take a closer look at what customer analysis is, its benefits, and how to get started. Let’s take a closer look at what customer analysis is, its benefits, and how to get started. What is customer analysis? Why is customer analysis important?

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Pushing Ethnographic Research at the Times of Remote Work

UX Studio: Product Management

With the COVID-19 pandemic and the world changing around us, I began to wonder how the work we do as UX Researchers is impacted and, more importantly, what we can do to improve the world through human-centered design. And how do we make sure that this crisis does not force the next generation of UX Researchers?—?who Rescue Time.

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Best Marketing Analytics Tools For Product Marketing Managers

Userpilot

Semrush is a specialized content marketing and SEO software featuring keyword research tools, competitor analysis, and powerful content marketing features. They make it easier to complete data analysis, so you can make informed decisions about your marketing strategy. What are marketing analytics tools?