The Product Coalition

APRIL 8, 2021

Product teams, when an influential stakeholder starts a sentence with “I have an idea, we should <new thing>”, or “I need your team to build <new thing>”, this one is for you… Photo by Vale Zmeykov on Unsplash What are <new thing> product requests? It might be a great idea, or it could be a terrible one.

Product Research 115

Product Research Customer Experience Feedback Software Management 115

Userpilot

JUNE 21, 2021

Use the table of contents below to jump straight to the tool comparisons if you don’t need to know what NPS is and how it’s calculated. NPS scores are a standardized metric for measuring user satisfaction. Can you create and launch your NPS survey without needing help from a developer? Net Promoter Score formula.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

Userpilot

NOVEMBER 15, 2021

In-app messaging can be used to announce new features, send activity alerts, or improve user onboarding via modals, tooltips, and other elements. Interactive help centers enable your business to support more customers and improve customer satisfaction without having to rely solely on your support team. Source: G2.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

Userpilot

MAY 30, 2022

The quality and the brand-focused segment is comprised of businesses that want the best product and are prepared to pay for it. The service-focused segment places high importance on product quality, range, and customer service. Quality and brand-focused segment. Ready to drive customer satisfaction with Userpilot?

Data Visualization 98

Data Visualization Feedback Software Research Software Analytic Tools 98

Userpilot

MARCH 29, 2023

If you’re after the answer to this question, here’s our in-depth comparison of 4 different user onboarding platforms : Userpilot Appcues UserGuiding Chameleon Let’s check out which of them offers the best features for your use case and the most competitive pricing plans! according to G2 reviewers.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

APRIL 22, 2024

Customer sentiment dashboards help you generate the following: Sentiment trends over time. Comparison with internal and industry benchmarks. The benefits of having a customer insights dashboard include improved understanding of customer behavior, significant time savings, and enhanced cross-team collaboration.

Data Visualization 100

Data Visualization Dashboard Customer Feedback User Testing 100

Alchemer Mobile

MARCH 18, 2021

Brands shifted focus to improving long-term retention. Simply giving customers the choice to opt into or out of surveys resulted in survey response rates of 60%. Brands only lost an average of 4% of consumers in this group thanks to precise segmenting and proactive, personalized outreach. So make sure you do that.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Userpilot

DECEMBER 6, 2021

The purpose of customer success software, then, is to ensure that success is achieved as widely, consistently, and quickly as possible – both: As your customers define it – for their use cases. As you define it – customer satisfaction, customer retention, revenue growth, etc. Are they satisfied?)

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

JANUARY 12, 2024

It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights. Bar charts are excellent numeric comparison tools, with bar sizes revealing the relative difference in sizes. This visual comparison chart makes it easy to see which data group is the biggest or most common.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Research Software 105

Userpilot

SEPTEMBER 15, 2023

In this article, we’ll go over some concept testing examples from some of the best B2B and B2C brands to help you get started with your strategy. Concept testing helps to build customer relationships, understand customer needs , and gather market research data to drive decision-making.

User Testing 105

User Testing Feedback Software Product Research Analytic Tools 105

Userpilot

MAY 19, 2024

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

FEBRUARY 28, 2023

Wondering how an NPS dashboard can help you track customer loyalty? While Net Promoter Score (NPS) measures customer satisfaction and loyalty, NPS surveys give you valuable customer feedback that you can analyze to gauge user sentiment about your product. This is where the NPS dashboard comes in. NPS bar chart.

Data Visualization 98

Data Visualization Dashboard Customer Feedback User Testing 98

Userpilot

MAY 19, 2024

In this post, we’ll discuss exactly what the perfect tool for performing customer feedback should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Pendo and WalkMe compare when it comes to collecting customer feedback. Appcues : best customer feedback tool for creating mobile surveys.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

MARCH 24, 2023

This article will compare the features, strengths, weaknesses, reviews, and pricing of each tool, enabling you to confidently decide which one is the best fit for your business needs. TL;DR Interactive user guides utilize diverse UX patterns to educate customers on how to use your product more efficiently. Let’s begin.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 23, 2023

Customer feedback is important if you want to truly serve your customers and come up with solutions that can solve their pain points. Here is why customer feedback matters: Understand whether customers see value in your product and if it meets their needs. Wondering why you even need a customer feedback tool?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

TL;DR Collecting customer feedback is an important task for any product team. It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions. Wondering why you even need a customer feedback tool?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 16, 2024

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback. Chameleon is a product adoption platform.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

APRIL 14, 2024

Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

JUNE 27, 2023

That’s why we’ve created an in-depth comparison of these three tools, covering user onboarding , product analytics, user feedback, and NPS. TL;DR HelpScout is a user-friendly customer support platform with a collaborative inbox, knowledge base, and chat features. What is Usetiful best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 22, 2023

Which is the ideal tool for developing interactive user guides – Whatfix or WalkMe? Apart from increasing product adoption , user guides help shorten the time to value and reduce customer support and success costs. Users just get access to help, when they need it. However, not all tools are the same.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

JUNE 27, 2023

Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. Userpilot is a powerful product adoption and user onboarding platform. Userpilot is a comprehensive digital adoption platform (DAP).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 27, 2023

Userpilot is the perfect alternative for collecting and analyzing customer feedback in-app. You can use survey templates out of the box, customize them to fit your brand and UI, and trigger them contextually using segmentation. Looking for the best tool for customer feedback? No code branding is also preferable.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 30, 2023

Review sites often fall short, which is why we’re here to provide you with an in-depth comparison of these three tools. Whether you’re aiming to enhance your user onboarding , boost product adoption, or gather valuable user feedback, we’ll help you determine which tool is the perfect fit for your needs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 15, 2023

Must-have features for building no-code interactive user guides include a good range of UI patterns , customization and segmentation options, and minimum product usage analytics. Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

APRIL 14, 2024

Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. For onboarding internal teams, WalkMe is a viable solution that you should consider.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Software Review 52

Userpilot

MARCH 15, 2023

To help you make a confident decision, we’ll compare each tool’s features, strengths and weaknesses, reviews, and pricing. TL;DR Interactive user guides leverage various UI patterns to educate customers on how to use your product more effectively. You can also launch microsurveys to gather customer feedback.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MAY 8, 2023

Whether your primary objective is to improve your user onboarding or product analytics, gather user feedback, or NPS, you will obtain a detailed comparison of Appcues, Usetiful, and Userpilot to determine which one suits your requirements best. Appcues for user onboarding. So let’s delve into the details!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 16, 2024

It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. import) to submit your batch.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

MAY 3, 2023

Not sure which tool is superior for user onboarding , product adoption, and user feedback? However, this article is what you need as we share an in-depth comparison of each tool’s features, use cases, pros and cons, and pricing. UserIQ is a customer success platform that can also be used for adoption.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 8, 2023

That’s why we have created a comprehensive comparison of the three tools, providing more detailed insights into their features, use cases, advantages, and limitations. TL;DR Chameleon is a digital adoption platform with a difference: while the other tools discussed are mostly no-code, Chameleon will require some developer involvement.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 8, 2023

So we decided to write a more in-depth comparison of the three tools. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find the answer if UserGuiding, Stonly, or Userpilot is the best fit for you here! UserGuiding for user onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

OCTOBER 30, 2023

Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. With Heap, you can track user interactions in real time across all touch points within your product. The no-code solution focuses on increasing user engagement and driving feature discovery.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 30, 2023

Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. With Heap, you can track user interactions in real time across all touch points within your product. The no-code solution focuses on increasing user engagement and driving feature discovery.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 18, 2023

So we decided to write a more in-depth comparison of the three tools. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find the answer if Chameleon, UserIQ, or Userpilot is the best fit for you here!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52