Remove Branding Remove Customer Satisfaction Remove Demo Remove Travel
article thumbnail

UX Strategy: Step-By-Step Guide for SaaS Companies

Userpilot

Book the demo! It focuses on providing a seamless, intuitive , and satisfying user experience, leading to user engagement, retention , and conversion. Thanks to that, they can design user experiences that not only enable users to achieve their goals but also feel appreciated and cared for. What is a UX strategy?

article thumbnail

Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Userpilot

According to available retention data, the media industry and professional service providers enjoy the highest average customer retention rate by industry (84%), while the travel and hospitality industries have the lowest (55%). Book a demo to learn how it works. How do you measure customer retention rate? Consider a few.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Market Gaps: 10 Ways to Spot Untapped Customer Needs

Userpilot

Book the demo! A market gap is a discrepancy between customer needs and expectations and what the existing products in the market offer. By tracking user conversions at key touchpoints in the user journey , you can identify where users might face difficulties, experience friction , or drop off altogether.

article thumbnail

Product Tours Guide for SaaS Companies: Types, Best Practices, and Tools

Userpilot

Userpilot is a product growth platform with analytics, feedback, and user engagement features, which make it a perfect tool for creating product tours. Book the demo to find out more! Try Userpilot and Take Your Onboarding Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are product tours?

article thumbnail

How Asana builds b2b product loyalty through design

Mixpanel

We measure engagement with the product in a couple of different ways: With a quantitative market researcher who looks at NPS, customer satisfaction, and feature satisfaction—amongst other indicators—as measures of customer loyalty.

B2B 52
article thumbnail

How Asana builds b2b product loyalty through design

Mixpanel

We measure engagement with the product in a couple of different ways: With a quantitative market researcher who looks at NPS, customer satisfaction, and feature satisfaction—amongst other indicators—as measures of customer loyalty.

B2B 52
article thumbnail

12 Best Product Research Tools to Empower Your Strategies

Userpilot

A research tool for conducting qualitative research, surveying customers, and getting a deeper understanding of your user’s emotions and thought processes. Why not start right now by booking a Userpilot demo to see how you can quickly start gathering valuable product insights? What are product research tools?