Userpilot

AUGUST 14, 2023

In this article, we’ll go over different survey types and examples, as well as provide some ready-to-use templates you can use right away with Userpilot. We have three tactics to analyze your survey responses: Glance over your survey analytics dashboard to track overall performance and make a hypothesis. Example of a CSAT survey.

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Userpilot

MARCH 25, 2024

TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Brand24 – best for brand sentiment analysis. User sentiment, also known as customer sentiment, refers to how users feel about a product, service, brand, or even an industry. Sentiment Analysis Examples.

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Userpilot

OCTOBER 26, 2023

Strategic partnerships with other companies allow SaaS businesses to access new markets, benefit from partners’ acquisition channels and brand awareness, and leverage their expertise. Figma developing Figjam is a prime example of product development. Let’s look at a few examples from market-leading SaaS products.

Feedback Software 105

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Userpilot

JANUARY 5, 2023

In this article, we will discuss everything you need to know about NPS follow-up questions, examples, best practices, and how to create one. Some best practices for creating NPS follow-up questions include personalizing the follow-up questions, using branding colors, localizing the question, and adding a “Thank You” page.

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Userpilot

OCTOBER 20, 2023

However, sentiment analysis takes things a step further to get a clearer view of your brand reputation in the eyes of multiple customer segments. In this guide, we’ll go over what sentiment analysis is, why you should do it, and look at 10 sentiment examples! Social media mention/reach reporting dashboard.

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Userpilot

MARCH 27, 2023

In this article, we’ll dive into the different types of NPS surveys, the best timing for each, and provide examples to help you receive healthy response rates. Customizing NPS survey designs to match the brand design and blend well with the product’s UI. Example of an NPS survey.

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Userpilot

MAY 14, 2023

The feedback insights let you know exactly what your customer needs and expects from your brand. For example, you can use the insights to personalize the onboarding process for new users and increase the trial-to-paid conversion rates. Some examples of appropriate questions include: How have you been using our [product name]?

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Userpilot

MAY 10, 2023

Artificial intelligence is revolutionizing our everyday lives, and marketing is no different, with several examples of AI in marketing today. It shines a spotlight on: Famous marketing brands that have integrated AI technology. Examples of AI in marketing abound all around us today. Marketing AI best practices. Okay, Google!

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Userpilot

JANUARY 30, 2023

But what are some product adoption examples you can learn from? That's why we've compiled multiple examples of successful companies nailing product adoption across the entire user journey. Becoming aware of the product's existence through branding and marketing campaigns. Evaluation. Late majority. Evaluation.

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Userpilot

FEBRUARY 7, 2023

In this article, we’re going to dive deep into the types of in-app messaging, five best practices, and four real-world examples from successful SaaS brands. Modals, tooltips, and checklists are all examples of in-app UI elements that can streamline the user experience. Checklist example made with Userpilot.

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Userpilot

JANUARY 20, 2022

Looking at tooltip examples from other SaaS businesses is a great way to save yourself the time and hassle associated with trying to do it all from scratch. So allow us to share some of the most striking tooltip examples with you. Intercom tooltip example. Top 8 tooltip examples used in SaaS. Feature discovery.

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Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats.

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Userpilot

JANUARY 26, 2023

The problem itself isn’t what causes a customer to abandon a brand. Here’s a passive feedback example from Miro. For example, one key touchpoint to consider is the “ adoption point, ” when a user starts to engage more with your product and even upgrades to a paid account. Here are 3 companies to inspire you.

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Userpilot

MARCH 16, 2022

Great user onboarding flow examples. The next stage of the process asks you to choose a distinct brand color for the interface of the app – creating a more personalized experience. And then you wait for the dashboard to load. It’s clear what a user needs to do to create a new dashboard. 1 – Userpilot.

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Userpilot

MARCH 7, 2024

Customer engagement is a wider concept than user engagement encompassing customer interactions with the brand across all customer journey stages. Gamifying the customer experience , for example with leaderboards, celebration animations, or progress bars , makes it more engaging and increases retention. Why is user engagement important?

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The Accidental Product Manager

DECEMBER 18, 2017

Dashboard screens are nice to look at but hard to make correctly Image Credit: Andrea. If you’ve had a chance to jump into a new car lately, undoubtedly your attention has been drawn to the dashboard screen that just about every car has nowadays. The Problems With Dashboard Screens. What All Of This Means For You.

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Userpilot

DECEMBER 9, 2021

In a nutshell, effective brand positioning identifies the key benefits of your product and its competitive advantage in the market. Such patterns, for example of competitors’ strengths and weaknesses consistently appearing across the market, will help you identify the edge that your product may have. Competitor-based positioning.

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Amplitude

SEPTEMBER 21, 2020

In this example, the largest drop-off is between the subscription landing screen and the upgraded conversion step. After launching a new feature called “Activity Dashboard,” MINDBODY used a funnel analysis to see how the addition impacted their conversion goal: booking classes. Case Study: Rappi. Media Funnel Analysis.

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Userpilot

APRIL 17, 2024

Social media monitoring : By monitoring social media platforms, companies can catch mentions of their brands, whether praise or criticism. Behavior monitoring : Utilize feature tags and custom events to monitor user actions, with a visual dashboard for tracking segment behavior. Google Trends example. Typeform’s survey examples.

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Userpilot

MARCH 25, 2022

Match your brand look and feel. An in-app survey should be a part of your UI — in harmony with the brand look and feel. Upload your logo and font style as well as the primary color for a survey’s background and buttons from your brand book. Here’s a great example of Jira’s “feedback button.”. Userpilot’s NPS dashboard.

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Userpilot

FEBRUARY 25, 2024

Customer can experience friction at all stages of their lifecycle , for example, when researching the product, during the sign-up and onboarding , when using the product, or while trying to access support. It also enhances customer experience and boosts customer satisfaction , which are priceless for reducing churn and building brand loyalty.

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Data Visualization Analytic Tools Research Software User Friction 104

Mixpanel

APRIL 18, 2024

Take Mixpanel, for example. For example: What is the feature? For example, if you were getting five support tickets a day and then suddenly began getting 100 after your 10% rollout, that would be a problem. For example, you might expect X users a day, but you aren’t hitting that number. Who is it designed for?

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Userpilot

MARCH 3, 2022

Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. Postfity’s resource center is a great example. built with Userpilot ).

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Usersnap

JULY 27, 2021

TL;DR watch a video on setting up microsurvey pop-ups , or open the full-page feedback form example. We want your customers to enjoy an easy feedback experience and consistent branding. You might have seen the example already in our newsletter. Now you can reach customers both within your application dashboard and via email.

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Feedback Software User Testing Customer Feedback Product Research 64

Userpilot

NOVEMBER 21, 2023

TL;DR Hubspot’s product analytics software provides you with reports and dashboards for tracking your marketing campaigns. Designed primarily as a marketing dashboard, this tool is great for understanding your traffic sources and page performance. Unlock marketing insights with Hubspot’s easy-to-use dashboard.

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UX Planet

DECEMBER 15, 2023

By Mary Moore, copywriter at Shakuro Icons are the unsung heroes of user interfaces, silently guiding users through their digital journeys, and forging connections between your brand and your audience. For example, include an Art Deco-inspired divider between sections of a news app.

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Usersnap

AUGUST 31, 2019

We’re glad to see more and more big companies putting customer feedback at high priority, so today we want to share the top 10 customer feedback examples with you to help you get started in your own feedback process. What to take note on these customer feedback examples. Takeaways from these customer feedback examples.

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The Accidental Product Manager

JUNE 19, 2023

A battle is brewing for your car’s dashboard screen Image Credit: may bird If you think about it, all of the screens in your life have already been claimed by someone. It’s the screen that is on the dashboard of your car. Your PC screen is owned by either Microsoft or Apple. Your phone screen is owned by either Google or Apple.

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Userpilot

JUNE 22, 2022

In this article, we’ll show you why designing engaging first-time experiences is important, how to apply this to your product’s empty state and some of the best examples out there, to inspire you. Example of a boring empty state design. Now let’s go over some examples of how you can apply the above. Source: Slack.

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Userpilot

MARCH 29, 2024

You’ll get actionable strategies and examples to help you deliver memorable product experiences , driving engagement and long-term retention. Use social proof to build brand authority. For example, if you’re strictly an enterprise SaaS, targeting individual users or small businesses will result in a lack of action.

Data Visualization 105

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Userpilot

JANUARY 29, 2024

For example, the wide screen of a desktop allows for a wider product layout which may appear messy on the small screen of a mobile device. For example, users have come to associate the trash can icon with the “delete” function. For example, Notion uses a simple to-do list to help users get started and use the platform immediately.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

MARCH 14, 2024

Book a demo and see how Userpilot helps SaaS brands like yours to understand in-app behavior, generate customer insights, and deploy solutions to improve customer engagement. For example, you can use it to analyze user behavior and predict customer churn or identify which users are likely to upgrade to a higher subscription.

Data Visualization 105

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Userpilot

APRIL 29, 2024

For example, businesses with an above 80% renewal rate are generally considered healthy. One example would be to launch interactive walkthroughs when a free trial user interacts with a feature for the first time. Most SaaS products, for example, set usage limits for lower-tiered user accounts. A discounted upgrade offer example.

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Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. Managing churn and customer retention , making sure that users stay with the brand as much as possible. Welcome survey example. Example of gamification.

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Analytic Tools Feedback Software Research Software Customer Experience 99

Amplitude

SEPTEMBER 21, 2020

In this example, the largest drop-off is between the subscription landing screen and the upgraded conversion step. After launching a new feature called “Activity Dashboard,” MINDBODY used a funnel analysis to see how the addition impacted their conversion goal: booking classes. Case Study: Rappi. Media Funnel Analysis.

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Analytic Tools Research Software User Testing Data Visualization 59

Userpilot

JANUARY 16, 2024

Building an effective review funnel that converts is pretty straightforward, but brands can get lost on its value. Use brand monitoring tools to track what your customers say about your products across multiple channels. Use a review funnel to attract positive reviews, create more awareness for your brand, and drive customer loyalty.

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Userpilot

JUNE 20, 2023

You can interpret survey responses using survey analytics dashboards to visualize data, response tagging to discover feedback trends, and cross-referencing results with behavioral data to better understand user interactions. For example, you can ask users to choose between different scenarios to identify their main use case.

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