Amplitude

MAY 6, 2020

To understand Product Intelligence, we first need to explore our personal relationships to the products we use (and stop using). Today, we—the product-using public—have more choices. We are also more connected—tablets, watches, phones, work laptops, TVs, bikes, consoles, and cars to name a few. It’s not a website.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

Userpilot

APRIL 7, 2023

User persona example: Product Manager. Welcome screens and sign-up flows help you collect data like company name, roles, goals, jobs to be done, etc. By tracking tagged and untagged brand mentions, you can assess brand health and understand audience sentiment toward competitors. An example is shown below.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

NOVEMBER 30, 2023

It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Why is it important? What are its stages?

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Userpilot

OCTOBER 26, 2023

Iterate on your pricing strategy to make the product competitive while generating enough revenue to support its growth. Strategic partnerships with other companies allow SaaS businesses to access new markets, benefit from partners’ acquisition channels and brand awareness, and leverage their expertise.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

APRIL 25, 2024

For SaaS product managers, market research, including competitive analysis, is crucial. This research provides essential insights into brand strength, consumer behavior, and market position, which are vital for teams focused on sales, marketing, and product development.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. User experience , on the other hand, focuses on overall customer satisfaction when interacting with the brand. Let’s get right to it! Session recording.

User Testing 97

User Testing Product Research Customer Experience User Experience 97

Userpilot

JANUARY 17, 2023

Value realization can make the difference between a customer who unsubscribes and a customer who becomes a brand advocate. If you want to build a loyal customer base and nurture product growth , your focus should be spent on making users realize the value of your product as soon as possible—which might be trickier than you think.

Feedback Software 98

Feedback Software Research Software Onboarding KPIs Customer Experience 98

Userpilot

MARCH 29, 2023

” assumes the user already considers the product to be good. For example, “As a product manager, are you going to use this tool to improve product usage?” ” Next, click “Create Flow,” give it a name, and click “Create.” Userpilot custom events.

Product Research 98

Product Research User Testing Customer Feedback Feedback Software 98

Usersnap

JULY 27, 2020

Tracking feature requests from customers is a blessing, and also a nightmare for Product Managers. We at Usersnap believe the voice of customers should be the driver of product development. Below you can see how our product managers work with feature requests. I’m only kidding. We are using both options currently.

User Testing 95

User Testing Customer Feedback Feedback Software Embedded Analytics 95

NextBigWhat

DECEMBER 25, 2020

Product roadmap tools enable companies to manage their products, evaluate their life cycles as well as communicate the product’s goals and progress to their team members and management. They tend to provide an overview of the different phases of a product getting developed. URL – [link].

Feedback Software 52

Feedback Software Data Visualization Reporting Tools Roadmap 52

Userpilot

APRIL 14, 2022

The menu on the dashboard opens up and moves along as a user progresses with onboarding. Mixing multiple UI patterns adds the right spice to it, making it more than a boring product tour. Airtable mixes a slideout and a hotspot with the interactive dashboard. Another interesting feature is their sequential click-through option.

Customer Experience 98

Customer Experience Analytic Tools Customer Feedback Data Visualization 98

Userpilot

MARCH 25, 2022

Truth be told, there are many options to gauge customer satisfaction — in-app surveys, email surveys, phone calls, you name it. Product and marketing managers choose in-app surveys to get clear-cut user feedback fast. Match your brand look and feel. Basically, Userpilot covers all the needs of the product department.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Product Research 98

Userpilot

JUNE 10, 2022

As a product manager, you’re probably struggling with collecting and managing feature requests for your product. In this article, we’ll cover several methods for collecting and managing feature requests to meet customer expectations. Brand new feature requests. Bug fixes requests.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

MAY 31, 2023

Personalizing the surveys by addressing users by their names in the surveys can also play a part in encouraging participation by establishing a human connection. For example, you may track the average Net Promoter Score (NPS) using an NPS dashboard to discover customer loyalty trends. Creating welcome surveys in Userpilot.

Data Visualization 98

Data Visualization Feedback Software Customer Feedback User Testing 98

Userpilot

APRIL 20, 2021

Tracking user journey analytics is a big part of every product manager or marketer’s job. One of the biggest challenges when implementing in-app marketing to drive product engagement is knowing which experience to trigger and when. Examples of user identity data: name email address job title the company they are part of.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98

Roadmunk

SEPTEMBER 28, 2017

This initiative is being spearheaded by Moritz Gimbel , the organization’s VP of Product and Design. You can read about the creation of new NBC brands Mach , Better and the soon-to-be-launched Think here.). We also wanted to create new properties and brands, and broaden the appeal of what we do.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

Amplitude

APRIL 4, 2017

As the native mobile space matures, the biggest app-related issue brands face has shifted from UX and backend infrastructure to growth and monetization. Brands are learning that launching a proper native app is a great first step, but only a starting point. The crucial component missing from the product team is growth marketing.

Data Visualization 83

Data Visualization Analytic Tools Research Software Reporting Tools 83

Userpilot

NOVEMBER 22, 2023

Hubspot customer journey analytics can help product managers tap into the pulse of their target customers. Unify your data to deliver better customer experiences : You can combine data using the flexible and customizable HubSpot marketing dashboards to see the initiatives that yield the best results for your business.

Data Visualization 102

Data Visualization Analytic Tools Customer Experience Customer Feedback 102

Userpilot

JANUARY 13, 2021

Little gestures like greeting them by their first name, introducing yourself (with your photo for the extra personal touch), and letting them know what they can expect next go a long way. Speaking of adoption: why not join our FREE Product Adoption school to learn all about it? . Why do you need a Welcome Screen for your app?

Research Software 89

Research Software Customer Experience Product Research Data Visualization 89

Usersnap

MARCH 16, 2020

When a new piece of software is getting close to being released, the product managers will allow a select portion of users to use the software early, with the knowledge that there will be bugs and issues. An useful strategy for managing your beta testers is to segment them. Namely, it will be your client(s).

User Testing 59

User Testing Product Research Feedback Software Testing 59

Userpilot

JANUARY 8, 2021

Depending on how you implemented the survey-and your actual product-you will be left with a variety of responses. 0 (not at all likely) meaning that they would rather recommend Crocs as a fashion choice than your product to their colleagues. So if your score is 30, does that mean you can take a break from product management?

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Weak Development Team 93

Userpilot

JUNE 24, 2022

What is retention in product management? The goal of product retention is to retain your current customers and to get them to visit your product for future purchases, sessions, or engagements. As the name implies, customer retention rate refers to the number of customers you retain over a specific period.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JANUARY 19, 2021

The metrics that a company will use depend on what the product does and what the customer needs and wants to achieve. At Userpilot, we believe strongly in that approach and base our customer engagement on things like: How many customers are creating experiences, checklists, NPS surveys, segmentation, and using the analytics dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

The Product Coalition

APRIL 25, 2022

Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? neither the product nor roadmap are ever static.

Analytic Tools 159

Analytic Tools Data Visualization Feedback Software Research Software 159

Userpilot

JUNE 4, 2021

WalkMe is a cloud-based platform that helps product managers and customer success managers to manage in-app experiences and create product tours. Because of its huge and recognisable brand, it is probably the first choice for many companies. About WalkMe – The Pioneers of Digital Adoption. Of course not.

Feedback Software 59

Feedback Software Analytic Tools User Testing Customer Feedback 59

Usersnap

NOVEMBER 15, 2019

When they released the product in 2013 they only shared it with 10 companies, which allowed them to concentrate on just a few use cases. As they shared Slack with more people, they still made sure they were building the product based on real-world customer feedback. Credits: [link]. Build Your Customer Experience Around Them.

User Testing 49

User Testing Feedback Software Research Software Data Visualization 49

Usersnap

JULY 18, 2022

At Usersnap , we had the difficulty of naming our floating action button for the specific use case we provide, which is a customer feedback menu. At Usersnap for example, our floating action button feedback menu can be fully customized so that it fits the company’s brand (font, colors, size of button, button position, etc.).

Feedback Software 52

Feedback Software Research Software User Testing Customer Feedback 52

Alchemer Mobile

FEBRUARY 2, 2021

For a consistent brand image, all of your marketing activities should communicate and reinforce this one statement. www.your-app-name.com) and set up a landing page, complete with your app’s name and description and a form for visitors to sign up for email alerts on your app’s progress. CONTINUE TO ADD TO YOUR PERFORMANCE DASHBOARD.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

FEBRUARY 25, 2024

Ability to customize each interactive guide to fit your brand and style. You can then enter the name of the bot and describe it. You can narrow down your user segments to individual users based on their names, emails, etc. Segmentation so you could trigger the guides to the right audience at the right time. Checklist preview.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

JUNE 28, 2023

Alternatively, click Create Survey in the top right corner to create a brand-new one. At any point during steps 2-4, you can click the edit pencil icon at the top to change the name of the survey. As the name suggests, the Responses tab gives you access to all individual submissions. NPS dashboard in HubSpot.

Product Research 98

Product Research Data Visualization Software Review Feedback Software 98

Userpilot

FEBRUARY 25, 2024

Feature analytics dashboards like heat maps – to see how often users engage with different features. You can then enter the name of the bot and describe it. You can narrow down your user segments to individual users based on their names, emails, etc. A/B test for higher adoption rates. Onboarding checklist editor.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Lenny Rachitsky

MARCH 5, 2024

However, the little-known truth is that of the thousands of startup founders who try their hand at Product Hunt each week, very few see any impact. One name kept coming up: Leo Bosuener. Product Hunt is a playground for brand awareness, credibility, and social proof among early adopters and tech enthusiasts.

Startups 117

Startups Feedback Software Onboarding KPIs Technical Review 117

Userpilot

FEBRUARY 13, 2024

This allows SaaS product teams to create a more personalized and brand-aligned experience for their users. You can also add filters (like name, user ID, signup date, operating system, country, etc.) You can then filter your analytics dashboards to see which segments struggle with onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 25, 2024

You can then enter the name of the bot and describe it. You can narrow down your user segments to individual users based on their names, emails, etc. The WYSIWYG editor lets you customize the look and feel of the checklist so that it aligns with your product’s branding. Onboarding checklist editor. Checklist preview.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 25, 2024

You can then enter the name of the bot and describe it. You can narrow down your user segments to individual users based on their names, emails, etc. The WYSIWYG editor lets you customize the look and feel of the checklist so that it aligns with your product’s branding. Onboarding checklist editor. Checklist preview.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

FEBRUARY 26, 2024

Lou Assist is an attractive product adoption platform with versatile in-app experiences and a freemium option to boot, yet its limitations in certain use cases may prompt you to look elsewhere: Product Analytics : Lou Assist doesn’t have any product usage analytics capabilities. There are no product usage analytics dashboards.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52