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Meet the team: Intercom’s Brand Studio on evolving our brand

Intercom, Inc.

You wouldn’t expect to find a Brand Studio at every tech startup, but then again, we’ve always enjoyed doing things a little bit differently. And lately, they’ve been quite busy with our brand refresh project. In this episode of Inside Intercom, we chat with some of the team behind the brand: Scott Smith , Creative Director.

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Creating excellent customer experiences with the right e-commerce tech stack

Intercom, Inc.

With lockdowns preventing in-store experiences, shoppers have gravitated towards brands that can provide the best online experience possible. This is where having the right tech stack comes into play. In fact, 75% of consumers were more likely to favor brands that exhibited clear and frequent communication during the pandemic.

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Or does this whole tech career thing support the writing? And Digg is an iconic brand, really amazing products in its time.

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Tech For Seniors Creates New Opportunities For Product Managers

The Accidental Product Manager

Tech assistance for seniors is a booming business Image Credit: Province of British Columbia How do you feel about using your computer? As the number of senior computer users continues to grow, this is opening a brand-new market that product managers are trying to determine how best to fill.

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Five star advice: Insider tips for dealing with software review sites

Intercom, Inc.

Online marketing content has long been dominated by brands creating product descriptions, how-to guides, branded articles, and blog posts to promote their business. What do we mean by the term “review sites”? Not all review sites are made equal. Peer review sites. Trustpilot, a consumer review site.

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2022 in review: Highlights from this year’s best conversations

Intercom, Inc.

Throughout the year, we’ve talked with and learned from industry leaders, experts, and innovators about a multitude of topics: from facing the tech slowdown to the dawn of machine learning, from the trends transforming customer support to using human insight to create memorable experiences. Paul Adams: Yeah, it definitely did.

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Review of Vimeo OTT: The Best Alternatives & Competitors in 2021

The Product Coalition

Vimeo OTT Review & Alternatives Have you been generating video content for a long time? If yes, you’ve definitely heard of Vimeo at some point. The team handles the entire technical aspects so that you can focus on your expertise: original, high-quality video creation. The other disadvantages are: ?