Remove Branding Remove Development Remove Handbook Remove Strategy
article thumbnail

Announcing our new four-part series on sales – The Sales Handbook

Intercom, Inc.

Today we’re publishing a brand new, four-part series on sales – The Sales Handbook. Plain and simple, it’s time to trade in your old playbook for fresh strategies, tactics and motions. The Sales Handbook is here to help. Part one, Developing a Sales Strategy , is available for download right now.

article thumbnail

431: How to use Jobs-to-be-Done rankings – with Doug Stone

Product Innovation Educators

He has a Masters of Product Design and Development from Northwestern University and teaches Innovation Strategy internationally. My client’s brand attributes were more around wholesomeness, fun, and casualness. They developed communications and promotional ideas and reversed a three-year decline in their books.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

2018 on Inside Intercom

Intercom, Inc.

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Eoghan McCabe, CEO , and Matt Hodges, VP of Commercial Product Strategy. The best of the blog.

article thumbnail

InnovateWRAPPED: Our Favorite Books, Resources and Tools of 2022

Innovatemap

It’s a go-to site for our entire design team to explore brand trends, industry insights and fair critiques,” TJ said. The platform prioritizes relevant content, and it features brand designs from notable products and companies across all industries. Founder Brand. How I Built This podcast. Dave Gerhardt. Impact Players.

Books 52
article thumbnail

CX expert Annette Franz on putting the ‘customer’ in ‘customer experience’

Intercom, Inc.

Then, you need to arrange your customers into groups or personas according to their pain points, their needs, the ways they interact with your brand. That’s not developing personas. Plus I’ve had three stints on the client-side, working on customer experience strategy, or running the CX group there.

article thumbnail

How to declutter product portfolios with modular productization

The Product Coalition

Modularization can manage the complexity and customization in product development. For hardware/physical products : categories of key parts, material, interfaces, brand ?? The modules were turned into a shared infrastructure available to outside developers. it depends on the product strategy. Examples of modules: ??

article thumbnail

11 Books To Read As A Product Manager

Bain Public

Here are our top 11 best books to read as a product manager: The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo This handbook is about the perfect book for those new to the job and want to learn how to become the manager you’ve always wanted. What better way to do so than by reading!

Books 52