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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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Review of Vimeo OTT: The Best Alternatives & Competitors in 2021

The Product Coalition

Vimeo OTT Review & Alternatives Have you been generating video content for a long time? From hosting videos, organization, and distribution, Vimeo VOD has helped many content creators, mainly in the B2C sector, to upload and embed their content. If yes, you’ve definitely heard of Vimeo at some point. The other disadvantages are: ?

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How to Use AI to Improve The Customer Experience in SaaS

Userpilot

In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience. TL;DR AI in customer experience refers to the use of AI technologies to enhance and improve the interactions between businesses and their customers.

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UX Research Process: A Step-By-Step Framework

Userpilot

It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. To recruit research participants, reach out to your existing users or tap into the pool of participants that your analytics tool may offer. This includes data from your analytics tools (e.g. Why is it important?

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Consumer-Generated Marketing: Tools You Can Use to Grow Your Product

The Product Coalition

Businesses are faced with the challenge of reaching their target audiences in a cost-efficient and impactful way. In this context, the role of product managers becomes increasingly crucial. By actively supporting marketing efforts, product managers can unlock new avenues for growth and bring innovative ideas to the table.

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Exploring Userpilot’s Resource Center Editor: A Walkthrough

Userpilot

We’ll explore how it can help you manage, control, and ultimately improve the resources you’re offering each and every user. Finally, analytics can help you understand how your resource center is performing, which of the content you’ve published is working, and what needs to change. There are many metrics to explore.

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Best Online Engagement Tools For Interacting With Your Customers Across Their Journey

Userpilot

Because it helps you understand how customers are interacting with your brand across all departments and stages of the user journey. Front-facing online engagement tools help bolster your brand identity and positioning. Analytics can guide your content strategy decisions both in-app and on other channels like social media.