Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

Embedded Analytics 81

Embedded Analytics Data Visualization Analytic Tools Feedback Software 81

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. This article explores the top behavioral analytics tools to help you choose the right one for your needs. This article explores the top behavioral analytics tools to help you choose the right one for your needs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Reveal

AUGUST 31, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. See Reveal in Action. CRM: Maximize customer lifetime value.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

Userpilot

DECEMBER 6, 2022

Can marketing resource management help streamline your product marketing processes and workflows? It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. What is marketing resource management (MRM)?

Analytic Tools 92

Analytic Tools Feedback Software Reporting Tools Customer Experience 92

Userpilot

MARCH 23, 2023

TL;DR Customer churn refers to the rate at which a business loses customers within a specific period. The key difference is that customer churn measures the number of customers a business lost, whereas revenue churn measures the revenue lost due to customer churn. moment faster. #3:

Feedback Software 95

Feedback Software Research Software User Testing Customer Experience 95

Userpilot

JUNE 9, 2022

Userlane analytics dashboard provides insights into feature and process adoption within the software application, and it assists in making content creation decisions based on actual user behavior and needs. Userlane Reviews. out of 5 star reviews. Here’s a typical review of Userlane: “What do you like best?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Product Coalition

JUNE 30, 2021

Vimeo OTT Review & Alternatives Have you been generating video content for a long time? From hosting videos, organization, and distribution, Vimeo VOD has helped many content creators, mainly in the B2C sector, to upload and embed their content. If yes, you’ve definitely heard of Vimeo at some point.

Technical Review 89

Technical Review Systems Review Analytic Tools Embedded Analytics 89

The Product Coalition

OCTOBER 5, 2020

It’s even harder when product managers and engineers are bogged down with work that distracts them from their highest leverage activities of identifying problems and building products people want to use to solve those problems. Key Tasks User issues reports. Project management. Building great products is hard. Bug triage.

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Embedded Analytics Data Visualization Reporting Tools Weak Development Team 146

The Product Coalition

APRIL 25, 2022

Product managers (PMs) are ninjas of aligning people, management, and processes. The best product managers are in a continuous state of discovery and know that?—? That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools.

Analytic Tools 159

Analytic Tools Data Visualization Feedback Software Research Software 159

Userpilot

SEPTEMBER 2, 2022

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. Some of the must-have features of a good training platform include in-app guidance, self-serve resources, user segmentation , and gamification. User segmentation.

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Education 97

Userpilot

MAY 31, 2023

In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience. TL;DR AI in customer experience refers to the use of AI technologies to enhance and improve the interactions between businesses and their customers.

Analytic Tools 83

Analytic Tools Feedback Software Customer Experience Artificial Inteligence 83

Userpilot

JANUARY 9, 2023

How can they help product managers build a successful product? Product personas help product managers keep alignment between the product and its vision. It also helps product managers look objectively at user problems and distance themselves from their pet solutions. What is a product persona in product management?

Feedback Software 92

Feedback Software Research Software Analytic Tools User Testing 92

Userpilot

JUNE 26, 2023

Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. Canny is a comprehensive feedback management tool while Typeform allows you to collect feedback via email.

Feedback Software 87

Feedback Software Analytic Tools Research Software Customer Feedback 87

Userpilot

NOVEMBER 20, 2022

Offer self-service support options to meet customer expectations, while also removing friction in the support experience. Build a knowledge base of self-service support content, including help articles, video tutorials and case studies. That reduces human workload and human error – two costly facets of running a business.

Customer Experience 91

Customer Experience User Testing Customer Feedback Embedded Analytics 91

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company reported an 11% increase in revenues, with revenues of $753.2 But many customers are dissatisfied with service bots. Full State of Tech Salaries report.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Userpilot

NOVEMBER 30, 2023

It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. To recruit research participants, reach out to your existing users or tap into the pool of participants that your analytics tool may offer. This includes data from your analytics tools (e.g. Why is it important?

Product Research 88

Product Research User Testing Research Software Data Visualization 88

Userpilot

APRIL 23, 2021

SaaS User Persona Example -Userpilot: Product Manager 2. SaaS User Persona Example-Userpilot: Product Marketing Manager 3. SaaS User Persona Example -Userpilot: Customer Success Manager 4. SaaS User Persona Example-Kontentino: Social Media Account Manager in an Agency Wrap up. All in one dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

JUNE 30, 2023

We’ll explore how it can help you manage, control, and ultimately improve the resources you’re offering each and every user. Finally, analytics can help you understand how your resource center is performing, which of the content you’ve published is working, and what needs to change. There are many metrics to explore.

Analytic Tools 94

Analytic Tools Embedded Analytics Data Visualization User Testing 94

eG Innovations

MARCH 15, 2022

There is a reasonable “Getting Started Guide” for the CloudWatch agent and it is worth reviewing the metrics the agent will enable on Windows Server instances and also upon Linux/MacOS instances. Implementing Alerting, Reporting and Dashboards. Out-of-the-box Dashboard. Configuring Alert Thresholds and Alarms.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Embedded Analytics 59

Lenny Rachitsky

MARCH 5, 2024

If you want to chat with Leo about your launch, learn more about his service here , and grab a time to chat with him here. When working with Leo’s team, the launch preparations will take on average around 10 hours, versus 50 to 120 hours when managing the campaign entirely in-house.

Startups 117

Startups Feedback Software Onboarding KPIs Technical Review 117

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. Breaking-edge technology usually feels like something that requires advanced technical knowledge.

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

Gainsight

JANUARY 5, 2021

Are our customer’s other tech platforms integrated? . Gainsight PX displays analytic data across all user platforms, most especially for the mobile app. You can embed the same dashboard you created on the web or desktop version into the palm of your hand. And even more so when users are using different products.

Analytic Tools 52

Analytic Tools Data Visualization Embedded Analytics Software Review 52

Userpilot

MAY 20, 2021

Hotjar offers behavior analytics and lets you collect qualitative, implicit feedback through multiple tools, including heatmaps, session recordings, and surveys. Typeform helps you create professional-looking surveys and feedback forms without requiring any technical knowledge. Table of Contents. What Is A Product Feedback Tool.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

DECEMBER 11, 2022

Growth loops embed marketing activities into product development so that user outputs continue to feed into product marketing as new inputs. Much like individual consumers, businesses trust other businesses. Connect your enablement program and customer data with a CRM for clearer reporting and impact assessment.

B2B 96

B2B Feedback Software Product Marketing Customer Experience 96

Product Talk

OCTOBER 18, 2023

But this is exactly what we do when we try to make our first idea match the customer need we are trying to address, within the technical constraints we encounter, while still managing to deliver the right business results. This is the area where I’m hoping to see big gains quickly due to the rise of generative AI.

Product Research 255

Product Research User Testing Testing Analytic Tools 255

eG Innovations

DECEMBER 27, 2021

The eG Enterprise – Microsoft Teams Dashboard. For those unfamiliar, this blog will cover our out-of-the-box Microsoft Teams dashboard and the metrics and signals available to admins to identify and understand challenges with Teams. What eG Enterprise offers beyond Microsoft Native Dashboards. Service Health.

Data Visualization 52

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 52

UX Studio: Product Management

DECEMBER 14, 2021

As an international UX design agency , our design leads review hundreds of UX portfolios every time we have an opening in our team. The difference is technical: Your case studies use a mix of text and visuals to present your design process in the context of previous design projects. This leaves only a few minutes to review a portfolio.

UX 71

UX Data Visualization Technical Review Embedded Analytics 71

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

SEPTEMBER 22, 2021

Product analytics can tell you which features are “sticky” so you can direct users to the parts of your tool that are most likely to keep them subscribed. Analytics can guide your content strategy decisions both in-app and on other channels like social media. It can be integrated with your tech stack easily. Source: Poptin.com.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Reporting Tools 93

The Product Coalition

JULY 10, 2023

Businesses are faced with the challenge of reaching their target audiences in a cost-efficient and impactful way. In this context, the role of product managers becomes increasingly crucial. By actively supporting marketing efforts, product managers can unlock new avenues for growth and bring innovative ideas to the table.

User Testing 82

User Testing Feedback Software Analytic Tools Data Visualization 82

The Product HQ

FEBRUARY 1, 2023

” – Neil Littlejohns , Director of Product Management at TunnelBear This is my framework for tackling the problem of feature parity across multiple platforms. Have them be your technical point person. 3) Have one team for backend, one team for services, one team for web, one team for iOS, and one team for Android.

Technical Review 52

Technical Review Embedded Analytics Weak Development Team Document 52

Department of Product

JUNE 27, 2022

Each function (Engineering, Product, and Design) has their own reporting structure and organization. The General Manager model. Each organization is led by a general manager (GM) who is responsible for all the functions within their organization. Embed a designer and product manager on each team.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Usersnap

NOVEMBER 17, 2022

As a SaaS company your product managers need to know whether what they’re releasing is useful and valuable to users, or if they should change direction completely. HubSpot is a customer relationship management (CRM) platform that helps its users create better customer experiences. What is HubSpot? What are HubSpot Integrations?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

eG Innovations

JULY 30, 2021

As we indicated in our previous blog, AIOps (Artificial Intelligence for IT Operations) refers to the application of machine learning analytics technology that enhance IT operations analytics. So eG Enterprise uses a variety of mechanisms to interface with the applications and infrastructure being managed.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Enterprise 59

Userpilot

SEPTEMBER 22, 2023

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

DECEMBER 12, 2023

Looking for a good self service support tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for self service support on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? The key reason behind lies not in quality management or financing, but in the incompetence to understand and meet the wants and needs of the market. Adjust your products and services to perfectly fit customer needs. Development.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76