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15 Customer Intimacy Best Practices and Tips For B2B Companies

Userpilot

Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. Create communities around your brand to connect directly with customers. Build a public roadmap where customers can submit feedback and feel involved.

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12 Useful Marketing Surveys: Types, Questions & Tools

Userpilot

Marketing surveys let you understand brand perception, analyze customer sentiment , and identify improvement areas. Examples of questions to ask in user persona surveys: What will you be using {product name} for? Examples of market research survey questions include: How much are you willing to pay for [product name]?

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11 Product Experience Examples to Ensure Product and Business Success

Userpilot

They drive up customer loyalty and retention, turning customers into avid brand ambassadors. They boast two sets of customers: Brands that post their content and Agencies that post for others. Whereas agencies may need to post on behalf of multiple websites, brands do not. Want to embed video tutorials in your resource center?

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The 15 Best Product Management Software For Your Product Stack

Userpilot

Including several advanced tools to create roadmaps, collaborate, manage projects, track deadlines, and gather feedback. Your stack should include dedicated roadmapping tools and help to manage tasks efficiently, allow you to conduct surveys, communicate, measure user activity, and gather feedback. Roadmapping Software.

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How to Collect and Manage Feature Requests in SaaS

Userpilot

Make your product roadmap public so users can add and vote for their preferred ideas. identify which requests you can tackle first using product analytics and segmentation. Users send bug reports when they’re using your product and it suddenly stops functioning as it should. Brand new feature requests.

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Top 4 Customer Analytics Software Solutions for SaaS businesses

Userpilot

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Best Customer Analytics Software 1.

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Track feature requests & read customer feedback on Slack: what we do at Usersnap

Usersnap

You can install the widget on your website or app, or even embed it to a native button and trigger upon click to launch the request form. When you start collecting feature requests, you should also tune your roadmap planning process slightly. Step 2: Embed it to your product. Next is going live with the project.