UX Planet

JANUARY 4, 2024

However, even with Figma’s amazing features and plugins, there are other apps and websites I use every day that Figma can’t replace. So, I want to share seven of my favorite apps/websites that I use along with Figma. For Inspiration: Mobbin Key features: iOS, Web and Android app screens, flows, UI components, updates almost weekly.

Feedback Software 52

Feedback Software Research Software User Testing Data Visualization 52

Userpilot

MARCH 27, 2023

In SaaS, your customer’s opinions and experiences determine your success. Ensuring that the feelings and emotions of the customer are still fresh, making their feedback more reliable and accurate. Customizing NPS survey designs to match the brand design and blend well with the product’s UI.

Product Research 98

Product Research Feedback Software Customer Experience Data Visualization 98

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. A website that reflects their brand and meets the expectations of their target audience is just an example. This is where a web design firm comes in.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Modus Create

MAY 12, 2022

Companion apps have helped users in self-diagnosis, allowing them to seek proactive treatment. Many healthcare organizations also use companion apps to help their users fight addiction. . We felt that the century-old test could use a 21st-century makeover — a mobile app. Maintain Brand Consistency.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

Usersnap

JULY 16, 2021

Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Specific User Profile Building and Staggered Inclusion. Applying to the Google User Experience Research program requires up to 20 minutes. Complex user segmentation. Qualitative.

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

UX Planet

FEBRUARY 2, 2024

Editing After writing content, content designers typically engage in editing and proofreading to ensure that the content is free from errors and maintains a consistent style that adheres to brand guidelines. Content management Managing content within content management systems (CMS) is another part of the job.

User Testing 92

User Testing Customer Experience Research Software Analytic Tools 92

Usersnap

APRIL 12, 2019

Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Specific User Profile Building and Staggered Inclusion. Applying to the Google User Experience Research program requires up to 20 minutes. Complex user segmentation. Qualitative.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 73

Data Visualization UX Research Software Feedback Software 73

Userpilot

JANUARY 26, 2023

We also look at a few excellent examples of inclusive product design in SaaS. TL;DR Inclusive product design involves building products that are easy to adapt and allow users with different needs to complete their tasks. All users can be excluded from using a product at different stages and along multiple dimensions.

Product Research 98

Product Research Feedback Software Research Software User Testing 98

Userpilot

JANUARY 31, 2023

In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. At-risk customers are users who have subscribed to your products or services and are showing signs that they may leave and cancel their subscriptions. How to prevent churn by identifying at-risk customers? Let’s dive in!

Customer Feedback 98

Customer Feedback Feedback Software Customer Experience User Testing 98

Roman Pichler

APRIL 5, 2022

For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies. Collect feedback. Close the meeting.

Weak Development Team 267

Weak Development Team Product Management Product Manager User Testing 267

UX Studio

MAY 30, 2023

As a brand or company, design plays a fundamental role in building trust. It is through design that we communicate with our users, either in proper words or with visual clues. Additionally, society is paying more attention to a brand’s reputation. Mobile payment systems are a good example of this.

UX 96

UX Reporting Tools Research Software Data Visualization 96

Usersnap

OCTOBER 22, 2023

Pack your bags as we introduce you to tools like Intercom and Usersnap that helped pave the path to a holistic approach when it comes to the best customer engagement marketing strategy. Usage of a streamlined feedback menu 2. Continuous feedback loop and amazing customer satisfaction rater 4 strategies for ensuring customer success 1.

Data Visualization 52

Data Visualization Customer Feedback Reporting Tools User Testing 52

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Do you consider customer feedback? You may have realized how customer feedback has become a huge focus in recent years. It is the most important factor in delivering exceptional user experience. .

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

UX Studio: Product Management

JULY 12, 2021

Agencies with specific eCommerce platforms in focus and full-stack eCommerce design companies. We have experience in completing eCommerce website design from scratch as well as UX research services for eCommerce platforms, which gives the team a unique skill set when working with our partners.

Research Software 92

Research Software Data Visualization Feedback Software Analytic Tools 92

Modus Create

SEPTEMBER 1, 2021

Web accessibility means “people with disabilities can equally perceive, understand, navigate, and interact with websites and tools.” Is the look and feel of the website/app consistent across all the pages? WCAG recommends meeting the A and AA level guidelines, plus as many AAA guidelines as possible.

User Testing 52

User Testing Feedback Software Product Research Testing 52

Usersnap

FEBRUARY 19, 2019

Negative online feedback is just a finger’s swipe away. It can easily make or break brands. Do we have any smart solutions available? Successful brands globally are increasingly using Crowdtesting for flawless products. Successful brands globally are increasingly using Crowdtesting for flawless products.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

The Product Coalition

JUNE 8, 2018

You know that it’s not about just having an app. It’s about understanding key differences and challenges of the platform and how to overcome them. Learning from the best apps in the business, we’ve put together a list of key insights that have helped them reach the top. and don’t necessarily require web connectivity to use.

Analytic Tools 60

Analytic Tools Feedback Software Reporting Tools Product Research 60

Bain Public

DECEMBER 14, 2021

As the technology industry continues to grow, so much product managers so they don't fall behind. The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Management of Innovation and Change) by Clayton M. The Innovator's Solution: Creating and Sustainability Successful Growth by Clayton M.

Books 52

Books Research Software Product Research Reporting Tools 52

UX Studio

JULY 27, 2022

Did you know that 50% of internet users consider the website design to be deciding for a compelling brand image? If it’s outdated, doesn’t work well on all devices, and so on, it can influence visitors’ perception of your brand. But otherwise, it’s worthwhile to invest time and energy in more complex solutions.

Data Visualization 86

Data Visualization User Testing Product Research Analytic Tools 86

Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. Build user personas : Once you have your research data, use it to create personas that represent your target audience.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

UX Studio

SEPTEMBER 3, 2018

We also gathered some tips from around the web to help you implement testing UX copy into your user experience research processes like a pro. Luckily, people have realized that copy forms an essential part of the whole user experience, so UX designers started to implement it early on in their processes.

User Testing 110

User Testing Product Research Testing UX 110

UX Studio: Product Management

OCTOBER 24, 2019

Just by looking back at the past decades, we can see how the interaction between people and smart devices has changed drastically from early computers with text-based commands to graphical user interfaces, all the way to mobile and touch devices. No need to panic in case you forgot to lock the door, you can now do it through an app.

Customer Experience 50

Customer Experience Feedback Software User Testing Product Research 50

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. I am a user experience practitioner from the day I started thinking about life.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Userpilot

DECEMBER 6, 2022

It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. The centralization promoted by these tools ensures brand assets and marketing materials are easier to find. What are resource management examples?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Userpilot

DECEMBER 19, 2022

Boost customer satisfaction by providing both a self-service support system and a live chat system for users to get quick answers to queries. Provide continued onboarding using tooltips, slideouts, and modals to offer in-app guidance. Collect customer feedback using targeted in-app microsurveys.

Feedback Software 98

Feedback Software Customer Experience Customer Feedback Product Research 98

The Product Coalition

JANUARY 15, 2021

Based on Statista forecasts , the number of mobile app downloads is expected to grow from 205 to 258.2 billion app downloads by 2022. As a React Native agency , we care much not only about the technology side of products that we deliver but also about how they perform. To make all user scenarios stupidly simple?

Feedback Software 122

Feedback Software UX User Testing Customer Experience 122

Userpilot

DECEMBER 13, 2022

Getting new users signed up and beginning to get value from your product is a challenge many product managers will face: onboarding UX best practices can help you tackle it effectively. In this article, we’ll break down exactly the tools , techniques, and tactics you can leverage in your product. Ready to get into it?

Onboarding KPIs 98

Onboarding KPIs Feedback Software UX Data Visualization 98

UX Studio

JUNE 25, 2023

Staying ahead by learning from time to time can help you advance in your career, innovate, create groundbreaking solutions, and stay relevant. However, this can come with many challenges, such as keeping up with changing technologies, collaborating within teams, and meeting quality standards or all of them at the same time.

Feedback Software 51

Feedback Software ChatGPT User Testing Customer Experience 51

Userpilot

JUNE 24, 2022

It tells you how likely users are to recommend your product to others. Without further ado, let’s talk about how to use NPS feedback effectively. Based on the responses, the users are divided into 3 groups: promoters (score = 9-10), passives (score = 7-8), and detractors (score = 6 or lower). NPS benchmarks in SaaS.

Data Visualization 52

Data Visualization Feedback Software Analytic Tools Research Software 52

Usersnap

JULY 10, 2023

In today’s fast-paced digital landscape, you may have countless possibilities for your product, yet building a real pain killer (and not just a vitamin) requires deep knowledge of your users and constant listening to user feedback. Nsightio Feedback in Jira 3. Saber feedback for Jira 4. What you can expect ?⤵️

Customer Feedback 52

Customer Feedback Feedback Software User Testing Reporting Tools 52

Userpilot

SEPTEMBER 5, 2023

So let’s explore deeply how to collect data, design a customer journey, and create a customer experience roadmap that will help you improve product adoption. There are four steps to create a customer experience roadmap: Collect data. Measure and iterate your customer experience. What is a customer experience (CX) roadmap?

Customer Experience 105

Customer Experience User Testing Data Visualization Customer Feedback 105

Userpilot

JANUARY 10, 2022

How important is customer success KPIs to your SaaS business? Customer success metrics help you analyze how effectively you help customers gain value from your SaaS product. Let’s look at the most important customer success KPIs for your SaaS product. What is customer success in SaaS?

Feedback Software 105

Feedback Software Analytic Tools Customer Experience User Testing 105

Userpilot

FEBRUARY 6, 2024

Following UX writing best practices is the secret ingredient that turns good products into great user experiences. But how can you write UX copy that’s subtly helpful, improves the user experience, and retains customers? Effective UX writing can handhold users through the user journey.

User Testing 52

User Testing UX Analytic Tools Research Software 52

ProductPlan

JUNE 13, 2023

From inception to delivery, we follow a rigorous process that ensures our customers get the best possible user experience. This helps shape our solution and brings the entire organization into alignment before the designs are seen by customers. There’s no need to gather a ton of feedback upfront.

Product Research 63

Product Research User Testing Research Software Feedback Software 63

Gainsight

APRIL 17, 2019

In-app engagements can significantly boost user retention, but overuse them and they’ll hurt your product experience more than they help. In this starter kit for product professionals, we’ll share our rules of engagement for in-app messages and how we create them. What exactly is an in-app engagement?

Feedback Software 76

Feedback Software Customer Experience Customer Communications Customer Feedback 76

Userpilot

MAY 24, 2022

Unlike other in-app notifications , notification bars are less intrusive. Ensure that your notification bar is easily dismissible, so you don’t disrupt your customer experience and annoy your users. When styling your notification banner, choose a color that is aligned with your brand assets but also make them noticeable.

Feedback Software 98

Feedback Software Customer Experience Product Research User Testing 98