Userpilot

MARCH 30, 2025

Without measuring and aggressively improving the right mobile app metrics, youll struggle to stay afloat. This article will cover 14 metrics to help you achieve just that. Overview: Mobile app analytics metrics Below is a quick summary of the mobile metrics every PM should be tracking. The competition is stiff.

Analytic Tools

Userpilot

MAY 30, 2025

Tracking mobile app performance metrics can feel daunting. But you find yourself puzzled, overwhelmed, and uncertain about which metrics truly matter. Ive been there too You’ll learn to identify and use the right metrics to make smarter decisions. Then, select 3-5 mobile app performance metrics tied directly to it.

Onboarding KPIs

Userpilot

NOVEMBER 7, 2024

What is an interactive product demo? An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? This results in faster Aha!

Demo

Userpilot

OCTOBER 10, 2024

Can you imagine what the ideal SaaS customer onboarding process looks like? That’s why we’ll go over what onboarding is in SaaS and analyze 8 onboarding examples from reputable SaaS companies to learn what they’re doing right (or wrong). The survey also allows for basic customization, such as branding colors.

Onboarding KPIs

Userpilot

JUNE 2, 2025

This leads to errors like sending a product update notification at 1 AM or showing the wrong message to the wrong user segment. 78% of users churn in the first week after installation when brands dont have a clear engagement strategy based on regular push notifications. A user who just explored premium features? Source: Reddit.

Analytic Tools

Userpilot

JANUARY 15, 2025

Let’s be honest, onboarding in SaaS can feel like navigating a labyrinth. As product managers and onboarding specialists, you’re juggling a million priorities: feature adoption, activation milestones, reducing churn… And crafting the perfect email sequence that guides users to success? What are they?

Onboarding KPIs

Userpilot

JULY 24, 2025

A solid customer lifecycle strategy starts with a strong onboarding experience. How do you currently drive feature adoption? Driving users to adopt key features is crucial for long-term retention. Including the very things that drive revenue, like product engagement , customer retention, and expansion.

Analytic Tools

Userpilot

MAY 30, 2025

If youve ever tried evaluating product tour tools, you know the surface-level comparisons dont tell you much. Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views.

Analytic Tools

Userpilot

JULY 17, 2025

PLG email campaigns done right can bridge the gap between signup and product adoption. Unlike traditional marketing emails sent to everyone on a schedule, product growth teams create PLG emails responding to what users do inside your product. Every touchpoint pushes users toward actual product adoption. moment fast.

Customer Experience

Userpilot

JUNE 30, 2025

Video onboarding can be the solution you need when text-only tutorials are driving your users away. Text-heavy onboarding flows can overwhelm new users, leading to increased support tickets and slower activation. So you can build successful onboarding experiences that we know will increase user activation.

Onboarding KPIs

BrainMates

JULY 2, 2025

Product Growth Slowing? Tips For Managing A Mature Product By Jana Paulech At a Glance As your product enters the maturity stage, growth slows, but business returns remain strong if managed wisely. Exploring new audiences, product offerings, or business models can help reinvigorate momentum.

Onboarding KPIs

Userpilot

OCTOBER 19, 2024

Customer satisfaction (CSAT) is a measure of how well a company’s product, service, and overall experience meet customer expectations. Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. Regular updates : The product is frequently improved based on user feedback.

Customer Satisfaction

Userpilot

MAY 27, 2025

Its not just the design, features, or marketing. I mean what happens after the download: how users navigate, what features they engage with, and where they drop off. Mobile app tracking captures data on how users interact with your app, including actions such as screen views, button taps, session length, and feature usage.

Analytic Tools

Reveal

DECEMBER 30, 2024

Theyve consistently outperformed their counterparts, reporting significantly higher metrics across operational efficiency (81% vs. 58%) , revenue growth (77% vs. 61%), and employee satisfaction (68% vs. 39%). Solutions like Reveal achieve this with a fully branded, SDK-first approach, enabling smooth integration into your applications.

Data Visualization

Userpilot

MARCH 17, 2025

An interactive user guide is a set of UI patterns designed to work together and help customers understand how to use your product. All product managers want to delight and engage their customers. But there’s more: Interactive user guides improve user onboarding and drive product adoption.

Analytic Tools

Userpilot

MAY 17, 2025

Many product teams dont truly understand their app user journey. Wasted ad budgets, failed feature launches, and a flood of support tickets. App onboarding: When a user opens your app, they need to be able to answer How can I achieve what I came here for? Ive felt that sting. in under a minute. Contextual upsells (e.g.,

Analytic Tools

Userpilot

JULY 12, 2025

Increasing new user activation Boosting feature adoption Improving trial-to-paid conversion How do you currently analyze in-app user behavior? Google Analytics) We don’t have a dedicated tool yet Advanced product analytics platforms How do you communicate with users based on their actions? Make our product fit those needs.

Analytic Tools

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. Additional statistics reinforce this argument: 74% of SaaS companies consider their product the primary driver of growth OpenView, 2022.

User Testing

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Youll also see how Userpilots all-in-one localization, onboarding, and analytics features make the process easier. How do you go about it?

Analytic Tools

Userpilot

APRIL 16, 2025

Help center software allows you to juggle feature rollouts, bug fixes, and user onboarding without keeping up with endless tickets. Consistently update it to ensure users stay informed about newly released features or workflows. Another significant benefit is reduced support tickets.

Analytic Tools

Userpilot

MARCH 30, 2025

4 Key steps to building a successful mobile app engagement strategy Building a successful user engagement strategy requires an in-depth understanding of your users and their goals with your product. Answering these questions will help you determine your North Star metric and the supporting metrics to track. within those stages.

Analytic Tools

Userpilot

MARCH 9, 2025

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? But worse than that, it leads to lower revenue, failed products, and plummeting customer loyalty. Does customer research help build better products? The short answer: yes.

Research Software

Userpilot

JUNE 20, 2025

Looking for a good user onboarding tool and wondering if Product Fruits is the best option for your SaaS company? The many available Product Fruits alternatives don’t necessarily make the choice any easier. In this post, we’ll examine which Product Fruits competitor is the better digital adoption platform for your needs.

Analytic Tools

Userpilot

MARCH 30, 2025

If you expect users to come naturally just because your product is good, youre already at a disadvantage. I say this because, despite actively supporting the product-led growth model, the mobile app market is still ridiculously competitive. comparison posts, product lists, reviews, etc.) Finally, your SaaS mobile app is live!

Research Software

Userpilot

MAY 28, 2025

While downloads are rolling in after months of development and a well-formed launch marketing plan, your mobile app adoption metrics show a concerning pattern: users sign up, look around, and quit the app almost immediately. But when mobile onboarding flows are personalized to user needs, they tend to stick around. Congratulations!

Analytic Tools

Userpilot

JULY 12, 2025

Understanding your primary objective helps us see if a product-led approach could be a better fit than traditional sales outreach for your growth strategy. Improving new user activation Increasing feature adoption Boosting free-to-paid conversion How are you currently guiding new users? Guesswork and sales team feedback only go so far.

Data Visualization

Centercode

JUNE 11, 2025

Learn about delta testing Resources By Type  Blog  Ebooks & Guides  Events & Webinars  Case Studies  Podcast  Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development?

User Testing

Userpilot

MAY 30, 2025

To solve this, Chargezooms team leveraged Userpilots in-app engagement features to not only increase the efficiency of their process but to reduce churn by half while still growing the customer base. With only two team members available to run onboarding sessions and send emails, the team couldnt keep up. Email-only communication.

Feedback Software

Userpilot

JULY 14, 2025

Your user signs up on the web but ignores the onboarding flow and never returns. Or they never install the mobile app and miss half the product experience. Or you send them a follow-up email, but it misses the mark, mentioning features the user never tried out. In short, you’ll reach users in the right place at the right time.

Analytic Tools

Userpilot

MARCH 5, 2025

Customers who actively connect with your brand are more likely to stay loyal, spend more, and become advocates. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Some engagement features in Userpilot.

Analytic Tools

Userpilot

MARCH 30, 2025

If youre managing a mobile product , I probably dont have to tell you that it is a must to learn how to send push notifications at the right time, with the right message, and to the right users. This could be immediate (right after a key action), time-based (24 hours after sign-up), or event-driven (after skipping a feature walkthrough ).

Analytic Tools

Userpilot

JUNE 29, 2025

Throughout my career as a product manager, I’ve seen too many promising mobile apps fail; oftentimes not because they lacked great features, but because the user experience fell short. You can track nearly every aspect of how users interact with your app, from frontend performance issues to feature discoverability.

User Testing

Centercode

JUNE 27, 2025

Learn about delta testing Resources By Type  Blog  Ebooks & Guides  Events & Webinars  Case Studies  Podcast  Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development? Does this bug still exist?

User Testing

Gainsight

APRIL 11, 2025

Most companies adopting customer community solutions are aware of the key features needed to get started. Let’s explore our blueprint for ensuring your community is a vibrant place that brings joy to your users and guides them on their journey to discovering all the value your product or service has to offer.

Customer Feedback

Userpilot

JULY 10, 2025

Onboarding new users effectively. Announcing new features. Increasing feature adoption. Drive adoption of key features. Stop sending generic emails and start sending messages based on what users actually do inside your product. Common types: Welcome emails that confirm signup and introduce the product.

Analytic Tools

Product Talk

AUGUST 13, 2025

If there’s one AI tool that should be impacting your product discovery work right now, it’s AI prototyping. They are great for testing assumptions , prototyping full solutions , and even building real products (in limited situations). Tools like Lovable , V0 , Bolt , Replit , Base44 , and Magic Patterns feel like magic.

Feedback Software

UX Planet

DECEMBER 6, 2024

Whether youre just starting or looking to refine your existing product, this comprehensive guide will provide you with actionable tips and inspiration to overcome common pitfalls. Features like interactive quizzes, gamification, and visual aids can reinforce concepts and help users retain information. For instance, Coursera and edX.

Feedback Software