The Product Coalition

JANUARY 12, 2023

And What You Can Do to Avoid Them Disclaimer: I don’t really believe you can ‘teach’ Product Management. That’s what I did in 2022 and doing so, I also got to dig into a lot of clients’ products. Product Managers I work with often tell me that “the purpose” has been decided by top management “a while ago”.

Product Research 120

Product Research User Testing Weak Development Team Customer Experience 120

Roman Pichler

NOVEMBER 12, 2019

I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. But this didn’t seem to matter much as everybody was in great spirits and had high hopes for the new product.

Weak Development Team 188

Weak Development Team Customer Experience Technical Review Product Research 188

Roman Pichler

NOVEMBER 12, 2019

I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. But this didn’t seem to matter much as everybody was in great spirits and had high hopes for the new product.

Weak Development Team 188

Weak Development Team Customer Experience Technical Review Product Research 188

Roman Pichler

NOVEMBER 1, 2022

Your job is not to please the stakeholders, but to achieve product success. If you say yes to every request, you are in danger of creating a Frankenstein product—a product that is a collection of unrelated features, offers a weak value proposition, and gives rise to a poor user experience.

Roadmap 313

Roadmap Weak Development Team Customer Experience Reporting Tools 313

Roman Pichler

AUGUST 11, 2020

It can also result in a large product backlog and high development cost: The greater the number of people who should benefit from your product is, the more diverse their needs are likely to be, and the more features are usually required to address them. Many Needs but No Compelling Reason for Using the Product.

Vision 300

Vision User Testing Research Software Product Research 300

Mind the Product

DECEMBER 18, 2019

So, it was natural that we should want to develop a talent growth plan for our people. Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. This is how we did it.

Weak Development Team 106

Weak Development Team Feedback Software Research Software Development 106

BrainMates

NOVEMBER 3, 2022

In Product Development. Product development can be a difficult process to get right. Not all products are created equal, and an alarmingly high number of products produced will fail. In fact, around 40% of the products launched by organisations fail to meet their intended objectives. By JANA PAULECH.

Weak Development Team 52

Weak Development Team Product Research Development User Testing 52

The Product Coalition

SEPTEMBER 29, 2020

Anyone familiar with Product Management will recognize the immortal phrase ‘influence without authority.’ As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship.

Product Management 182

Product Management Product Manager Data Visualization Weak Development Team 182

The Product Coalition

JULY 12, 2022

Here are cases for when the cooperation between the product team and the client brakes down for objective reasons. Here I have tried to reveal the most common cases when the cooperation between the development team and the entrepreneur fails for reasons beyond the control of all parties involved. So I wrote this article.

Research Software 110

Research Software Weak Development Team Software Review Development 110

ProductPlan

JANUARY 10, 2020

Today, your customers are using this same pattern-seeking skill to turn their product experiences into beliefs about your company and your products. Even a few lousy product experiences can shake a customer’s trust. What Happens to Your Customers After Bad Product Experiences.

Weak Development Team 80

Weak Development Team Customer Experience Product Strategy Naming 80

Alchemer Mobile

JULY 13, 2021

A good product experience is the primary driver behind product differentiation and ultimately, lasting customer satisfaction (measured through CSAT and NPS ) and loyalty. Beforehand, make sure your team is aligned on: Their definition of product experience. The goals you hope to achieve by investing in product experience.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

UX Studio

SEPTEMBER 10, 2019

Creating and maintaining a brand strategy can turn into a never-ending struggle, but it can also provide a great deal of fun. In this post we created a guide on the steps to take in developing your brand strategy. But first, let’s define brand strategy! But first, let’s define brand strategy!

Branding 63

Branding Weak Development Team Strategy Research Software 63

Product Innovation Educators

JULY 2, 2018

Don’t let your calendar get in the way of doing what’s important as a product manager. Experienced product managers benefit from what they learned from previous successes and failures. However, they can also pick up some bad habits along the way. She is Alicia Dixon, senior product manager at Hilton.

Weak Development Team 65

Weak Development Team Certifications Product Management Product Manager 65

Alchemer Mobile

JULY 16, 2021

While customer acquisition, ratings and reviews, and social proof are the most externally visible success indicators for your brand, customer retention is an integral part of the health of your organization. App retention can also be used as a trust signal around how well your brand knows its customers.

Customer Feedback 147

Customer Feedback User Testing Customer Experience Feedback Software 147

The Product Coalition

AUGUST 23, 2023

By the look on the face of the product manager asking me, she didn’t want a canned answer; she was looking for a reason to believe, to rekindle her energy. I knew why the company existed, but I never thought about the purpose behind the product other than the problem it solved for the customer and the value it delivered.

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Weak Development Team Customer Experience Technical Review Customer Feedback 128

Intercom, Inc.

JUNE 10, 2020

The truth is that Product Judgment is a complex topic, and in my opinion, one that is very poorly understood by many. I hope this post allows people and teams to safely talk about Product Judgment. No one starts out with strong Product Judgment. It takes years to build, and therefore ranges from very weak to very strong.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Userpilot

NOVEMBER 30, 2023

How do product managers identify market gaps? A market gap can be caused by missing functionality or poor user experience. Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Let’s get into it!

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

Userpilot

OCTOBER 21, 2022

Does it have anything to do with the Minimum Viable Product? Why would you care about MVE as a product manager ? Minimum Viable Experience (MVE) describes how your users must feel when they interact with your product to stay with the company and keep using the product. What is a Minimum Viable Experience (MVE)?

Customer Experience 98

Customer Experience Onboarding KPIs User Testing Customer Feedback 98

Userpilot

SEPTEMBER 28, 2022

Are you tracking product management metrics to evaluate your product and monitor its progress? SaaS products are becoming increasingly data-driven which makes it critical to evaluate product growth using the right metrics. Here are the 3 best tools to improve product management metrics.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 96

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. A stakeholder is anyone who has a stake in your product, who is affected by it, or who shows an interest in the offering.

Weak Development Team 305

Weak Development Team Product Research Customer Experience Workshop 305

Mixpanel

JUNE 10, 2020

As VP of Product at NerdWallet , I guide product decisions that drive maximum value for our brand and consumers—helping them break down complicated financial topics (e.g. This understanding of why we do what we do is core to our product strategy, and informs every decision we make. what the heck is a Roth IRA?),

User Testing 75

User Testing Weak Development Team Product Research Customer Feedback 75

Userpilot

SEPTEMBER 12, 2022

Customer touchpoints are all customer interactions with your brand — direct and indirect. It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Every customer touchpoint factors into brand perception and, therefore, impacts revenue so it’s critical to track them.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Mind the Product

FEBRUARY 21, 2019

Yet it preoccupies me as I commute to work, eat my lunch, or sit in the office… what if I am the only person who struggles with product management? Building the best products, working with the best people, utilising the best processes… I wish I was like YOU! I have a secret, not one I talk about often, if at all. Don’t you?!

Weak Development Team 110

Weak Development Team Product Management Product Manager Product Research 110

The Product Coalition

JANUARY 3, 2020

So, it was natural that we should want to develop a talent growth plan for our people. Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. Product manager motto?—?Dan

Feedback Software 80

Feedback Software Product Research Research Software Weak Development Team 80

Userpilot

MAY 27, 2024

Customer perception can make or break your brand reputation. Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement ! Positive customer perception can lead to brand loyalty, while negative perception (e.g.

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. From initial launch to ongoing product management , this framework acts as a map towards sustainable growth. This, in turn, provides you with a roadmap, serving as a guide for the team.

Feedback Software 105

Feedback Software Research Software Analytic Tools Product Research 105

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. New in – Best New Product Management Books in 2021. Teresa Torres, Author of Continuous Discovery Habits.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Bain Public

DECEMBER 14, 2021

Product managers are forever students; they are constantly seeking to learn and grow their skillset and knowledge. As the technology industry continues to grow, so much product managers so they don't fall behind. How do you know that you are making a product or service that your customers want? Goldstein, Steve J.

Books 52

Books Research Software Product Research Reporting Tools 52

Userpilot

APRIL 7, 2023

When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. However, customer insights can help your teams understand all aspects of your B2B partners.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

JUNE 27, 2022

What is developer marketing, and what is the point of it? As the name suggests, developer marketing is marketing to developers. In short, developer marketing is more than just capturing the attention of software developers and getting them to use your product. What is developer marketing?

Weak Development Team 52

Weak Development Team Development Marketing User Testing 52

The Product Coalition

MARCH 29, 2018

I realize not every product person has to navigate sales stakeholders. But if you’re working on a B2B product with a sales force, odds are you know what I mean. I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” Where do your teams agree on low scores?

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

BrainMates

NOVEMBER 27, 2022

Case Study: How Pets.com Failed Product Development. If we reflect back on the noughties (2000-2009) through the lens of today, we’ll see plenty of high-profile cases where businesses that were built on high expectations failed to deliver with their product. Here’s The Product – Start Marketing Now! By NICK COSTER.

Weak Development Team 52

Weak Development Team Development User Testing Product Research 52

Roman Pichler

FEBRUARY 11, 2020

Platforms offer several benefits: They can help grow a product portfolio faster and cheaper and they can help increase revenue. If the teams developing the different apps all created their own user-interface layers, there would be considerable code duplication, added development costs, and increased development time.

Feedback Software 252

Feedback Software Software Review Technical Review Customer Experience 252

The Accidental Product Manager

JANUARY 3, 2022

Just in case you didn’t know it, Gucci is a one of the largest and most successful fashion brands out there. In the past few years, Gucci has had a fantastic run and has become one of the hottest brands in fashion. Gucci’s Big Product Mistake. Gucci is a popular brand of fashion. What went wrong?

Customer Experience 123

Customer Experience Weak Development Team Branding Definition 123

The Product Coalition

MAY 25, 2020

During my career I have spent time working closely with Service Designers on a variety of projects and products, and I believe there are five key lessons from the Service Designer discipline that can help & enhance Product Management. Consider the steps and actions taken in the product, and the context the user is in.

User Testing 79

User Testing Feedback Software Product Management Product Manager 79

The Product Guy

FEBRUARY 27, 2020

Guest Post by: Syed Abdullah (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Bryan Postelnek]. I have worked on several products that were built with passion and vigor. At JCDecaux, I led the development of an information kiosk for airport passengers. The kiosks are deployed to many airports in the U.S.

User Testing 167

User Testing Weak Development Team Product Research Customer Experience 167