Userpilot

MAY 5, 2022

Brand loyalty-based: target the loyal fans of your brand (market an upgrade or exclusive offers). While entering new markets, Uber creates localized micromarketing strategies speaking to the population’s transportation problems. Industry-based: targeting businesses in a particular industry only.

Research Software 93

Research Software User Testing Customer Experience Data Visualization 93

Userpilot

FEBRUARY 18, 2021

I’ve recently noticed several big B2C and B2B brands have jumped on the personalization bandwagon. Some of their attempts are just cringe-worthy: For instance, I received an email from IKEA about their transport, saying ‘it’s my big day tomorrow’. No, it’s not ‘my big day’ tomorrow, IKEA.

Analytic Tools 96

Analytic Tools Software Review Data Visualization Customer Experience 96

Userpilot

OCTOBER 24, 2022

There are several variations to consider: Customer satisfaction or CES surveys help you figure out areas of frustration and pain points with different aspects of your product and brand. The last thing you want to do when asking users to complete long-form surveys is to be transported to another site.

User Testing 87

User Testing Research Software Customer Feedback Feedback Software 87

Imaginary Cloud - Design

APRIL 16, 2020

Between awesome features, branding colours and business goals, users, who should be the main prioriy, are often forgotten during the process. It’s part of the work to keep ourselves informed and engaged, by searching for the right sources and content; Invest time and efforts in your product’s UI/UX design. Found this article useful?

User Testing 113

User Testing Research Software Customer Experience Customer Feedback 113

UX Studio

FEBRUARY 15, 2024

With his help, in this episode, we delve into the creation of Budapest GO, a game-changer application for public transport in Budapest. “ Innovation is not something completely brand new. Welcome to UX studio. And also stay closely connected with UX and technology trends. Hope you’re doing well.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Intercom, Inc.

JUNE 10, 2020

Brand new types of products, new innovation from competitors, macro socio-economic changes that alter our perceived reality in the blink of an eye. years in a UX consultancy called Flow. I worked on things like redesigning The Guardian website, BBC websites, transport and tourism websites, many financial products.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Userpilot

JUNE 27, 2022

In the following article, we will discuss several UX design principles, explaining why users behave the way they do and how you can use these principles to your advantage. Every UX designer should have a deep understanding of human psychology. Why is psychology important for UX designers? Endowment effect. Von Restorff effect.

Customer Experience 52

Customer Experience User Testing Analytic Tools Research Software 52

UX Planet

DECEMBER 26, 2023

It also does not mean you can’t draw ideas and inspiration for your project by reading articles, brand stories, or tweets. ? 7 was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story. See Volume 1 — April ? See Volume 2 — May ? See Volume 3 — June ?

Transportation 105

Transportation Entertainment Banking Branding 105

Imaginary Cloud - Design

MARCH 31, 2022

Developing digital products with a good user experience (UX) is becoming a must, both in B2C and B2B business models. The Interaction Design Foundation defines product design as “the process designers use to blend user needs with business goals to help brands make consistently successful products”.

User Testing 81

User Testing Research Software Feedback Software Product Research 81

UX Studio: Product Management

AUGUST 26, 2020

Their initiative reached out to UX studio to ask for help with designing this product. So a team of two UX professionals accompanied the Pakk team for a short period of time. The task was to walk them through the UX process and guide them in creating a useful and easy-to-use app. In the testing phase, we focused on wayfinding.

User Testing 55

User Testing Research Software Feedback Software Product Research 55

The Product Coalition

FEBRUARY 8, 2019

Brands got used to doing the same over years, even decades. The big brands of the twentieth century were universally respected. House appliances, transportation, entertainment… innovations became staple items of contemporary human life. Think everyday objects like washing machines, fridges and cars. You can do well.

Analytic Tools 60

Analytic Tools User Testing Research Software Product Research 60

Product Talk

MAY 10, 2023

For many product teams , continuous discovery is a brand-new way of working. We did focus groups, folks did taxi ridealongs, we did some UX prototype testing, and so forth. Where did that knowledge come from? Ellen: We had done a lot of consumer research upfront because our company started as a B2C. We just need to build this thing.”

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Product Research User Testing Feedback Software Research Software 130

Mind the Product

NOVEMBER 9, 2016

Brands such as McDonald’s , Volvo , Coca Cola , Marriott Hotels , and even President Obama , have successfully released VR content to consumers, with many more scrambling to join them. Outside of creating a dedicated role, we have found UX designers and product managers both tend to naturally fill these roles.

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Weak Development Team Development Feedback Software User Testing 92

The Product Coalition

OCTOBER 23, 2019

Users expect travel brands to provide them with personalized guidance, the ability to fix their problems at meteoric speed, and a seamless experience with every swipe of the screen. UX/UI development Hard to Build?—?Easy Another way brands can use content is to put users in the driver’s seat and empower them to share and communicate.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60