Case Study Product launches User Friction Weak Development Team 
Userpilot
MARCH 18, 2021
A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. It’s also not like customer retention is the business of only one department. We have also asked experts from each department about their Customer Retention Strategy – so let’s dive in!
Userpilot
JUNE 9, 2021
How to get your first Product Management job. How to get your first Product Marketing job. A Product Manager builds the product by identifying customer needs and creating specifications for developers. A Product Marketer’s role is to communicate the value of the product to the market.
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Userpilot
OCTOBER 29, 2020
The more product-led the company, the more post-signup activities the product marketer will do. The pre-signup activities include planning product launches, writing product and feature pages, writing help docs, FAQs, sales/cs enablement assets, and creating bottom-of-the-funnel educational content.
PMLesson's Ace the PM Interview
OCTOBER 21, 2019
For product management and UI/UX related skills, I have personally found LinkedIn Learning and Udemy to be helpful. You want to do some research regarding the industry, company, team and the role before the actual interview—get this done quickly as there are many more important things to focus on. Interview preparation.
Userpilot
OCTOBER 6, 2022
How comprehensive is your SaaS company’s approach to customer communication? According to research conducted by PWC, one in three consumers would walk away from a brand they love after just one bad customer service experience. Setting and tracking customer service communication metrics.
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