Userpilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

Onboarding KPIs 71

Onboarding KPIs Feedback Software User Testing Analytic Tools 71

Mind the Product

FEBRUARY 6, 2023

In this post, startup CEO Ferdinand Goetzen relates how product discovery led him and his team to adjust their thinking, pivot and change their product Overview We started Reveall in 2021 as a platform to empower UX teams to do more with their customer research insights. As we sought to navigate some of the most [.]

Product Research 168

Product Research Research Software User Testing Customer Feedback 168

Product Talk

MAY 8, 2019

That’s why case studies are so valuable. It’s easier to think that only consumer companies can do continuous discovery than to ask, “How might this work for an enterprise company?”. Every day, I hear from product managers who want to know who the good discovery companies are. Our industry is too old. Tweet This.

Product Research 154

Product Research User Testing Feedback Software Customer Feedback 154

The Product Coalition

JUNE 28, 2020

Image courtesy: www.boldbusiness.com While Consumer App Designers have begun to increasingly use the understanding of human psychology to make their Apps more ‘effective’ in achieving their goals, its ultimate impact on users’ life is debatable. Would I use the product myself?

Feedback Software 182

Feedback Software Customer Experience User Testing Customer Feedback 182

Userpilot

JANUARY 27, 2023

Looking for excellent evaluative research design examples? In this article, we explore various evaluative research methods and best data collection techniques for SaaS product leaders that will help you set up your own research projects. Fake door tests are a popular and cost-effective validation technique.

User Testing 89

User Testing Product Research Research Software Feedback Software 89

Userpilot

MARCH 27, 2023

This problem really shows why reaching the key activation point by new users really matters. So Arjoon Talukdar, Senior Product Manager at The Room, decided to find a way to solve this problem – and improve the CV upload rate. The flow used a “driven action” – a unique UI pattern pushing the users to learn by doing.

Analytic Tools 86

Analytic Tools Research Software User Testing Data Visualization 86

Product Innovation Educators

OCTOBER 7, 2024

The episode also covers potential pitfalls in prototyping and best practices for product managers. The Power of Prototyping in Product Management The Oshman Engineering Design Kitchen at Rice University is an academic makerspaces where students learn innovation and product development skills.

User Testing 104

User Testing Feedback Software Customer Feedback Product Management 104

The Product Coalition

AUGUST 17, 2021

I love my job as a product manager. One day you’re meeting with customers, gathering insights about their problems. On the same day, you can be brainstorming different product ideas with designers and engineers. Our company has built a strong product culture. The art of shaping I have a confession to make.

Feedback Software 152

Feedback Software Analytic Tools Reporting Tools Research Software 152

Mind the Product

JANUARY 3, 2020

The accessibility of digital content is often an afterthought, but every user deserves to have convenient access to services. iTaxi is a platform that connects users and licensed cab drivers (like FreeNow, Lyft, Uber, or Bolt) in major cities in Poland. We studied the Web Content Accessibility Guidelines, WCAG 2.1.

Data Visualization 155

Data Visualization User Testing Customer Experience Product Research 155

BrainMates

OCTOBER 20, 2024

The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

Product Talk

SEPTEMBER 12, 2018

Back in March, I shared a case study about one of the product teams I worked with at Snagajob (now Snag). This case study is about a team at CarMax that I just finished working with. The product team at CarMax: Jake Mitchell, Victoria Lawson, and Sri Arcot. The car page the CarMax product team works on.

Product Research 163

Product Research Data Visualization User Testing Weak Development Team 163

Mind the Product

OCTOBER 15, 2021

In this #mtpcon Digital Americas session, Anthony Rindone, product manager for experimentation at Split discusses how to make better product decisions through experimenting. [.]

Customer Experience 170

Customer Experience Product Management Product Manager Product Research 170

Mind the Product

APRIL 28, 2020

There are standard procedures which require users to sign acceptance documents. Even if the customer signature is electronically obtained, contact is still required as the customer needs to touch the courier’s smartphone or tablet. So how can it be made contactless? This problem isn’t new. This problem isn’t new. The Results.

Agile 152

Agile Transportation User Testing Document 152

The Product Coalition

JUNE 15, 2023

They figured out what makes you as a user click and tick. After reading this article you’ll know how to make users click and tick. Like company Y in the photo below you hit them right where it itches instead of forcing the product down the user’s throat like company X above. seconds to optimize your product visibility?

User Testing 109

User Testing Customer Experience Product Management Product Manager 109

Amplitude

SEPTEMBER 21, 2020

Understanding the customer journey is crucial to building products that meet your users’ needs. Without a window into how people use your products, your efforts to improve conversions will be shots in the dark. However, conversion funnels are not a one-size-fits-all framework. Action: When users convert.

Analytic Tools 59

Analytic Tools Research Software User Testing Data Visualization 59

UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. This process, often undervalued in real-world scenarios, is crucial for understanding user behaviors, needs, and preferences. It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights.

Data Visualization 80

Data Visualization User Testing Research Software Product Research 80

Sachin Rekhi

NOVEMBER 28, 2023

Everyone knows that a critical part of developing a new product is talking to potential customers. So most product managers and founders dutifully have customer conversations as part of their product development process. This happens because our potential customers are unfortunately prone to lie to us.

User Testing 78

User Testing Customer Feedback Product Research Customer Experience 78

BrainMates

NOVEMBER 27, 2022

Case Study: How Pets.com Failed Product Development. If we reflect back on the noughties (2000-2009) through the lens of today, we’ll see plenty of high-profile cases where businesses that were built on high expectations failed to deliver with their product. By NICK COSTER. Build It And They Will Come… Won’t They?

Weak Development Team 52

Weak Development Team Development User Testing Product Research 52

UX Studio

APRIL 25, 2019

Still, how users react to your brand strategy lies relatively out of your hands. Let’s jump into branding research! What’s it got for product teams? When does the time come for this type of research? How we build stronger brands with user stories. How we conducted brand research on our UX studio brand.

User Testing 74

User Testing Product Research Research Software Branding 74

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. Initial user research. Scope and team.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

Userpilot

JULY 17, 2024

The right persona examples can help you guide effective product strategies, ensuring that your offerings meet the needs and expectations of your users. Let’s explore: What a persona is and its importance in product management. Eight detailed persona examples to inspire your user research.

User Testing 89

User Testing Research Software Data Visualization Feedback Software 89

The Product Coalition

MARCH 17, 2021

Product Validation vs. Research?—?A A Follow Up The discussions around product validation and research have provoked some excellent debate in the community and at Terem. It’s not that you do research or validation, but rather that not all research is validating. Validation isn’t a binary outcome.

User Testing 136

User Testing Product Research Research Software Customer Experience 136

BrainMates

SEPTEMBER 19, 2022

Case Study: How ReadyTech Use. Product-Led In The Workforce Sector. When you think about the workforce sector you might not immediately see how product fits into the equation. We must listen and adapt to what real ‘value’ is to our customers and try to anticipate and deliver it. By ADRIENNE TAN.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Sachin Rekhi

AUGUST 4, 2021

For years now loyal readers have been asking me to package up my learnings on product management into a cohesive course on the subject. So in 2020, I took a survey of all the available product management courses out there. There were plenty of courses introducing product management to those new to the role.

Technical Review 167

Technical Review Onboarding KPIs User Testing Product Management 167

Mind the Product

APRIL 11, 2018

While humans are emotional beings, the reality is they’re more likely to come to your product or service to achieve a clear transactional benefit. Acquire and convert more users by perfecting the most direct path to realizing that benefit. The likelihood of having an offer nearby for any given Londoner was low. Well, yes and no.

User Testing 123

User Testing Customer Experience User Experience Naming 123

Userpilot

JUNE 19, 2024

This guide will introduce you to the best resources available for growth product managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge. The Lean Startup : Master rapid experimentation for product development. Looking into tools for growth product managers?

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Research Software 59

Mind the Product

MAY 12, 2020

Software used to satisfy the needs of an organization via its individual users. In this ProductTank San Francisco talk, Ciara Peter, then Senior Director of Product at Box breaks down the enterprise growth funnel and explains how we can provide the best experiences for our customers. The customer lifecycle. Key Takeaways.

User Testing 113

User Testing Enterprise Customer Experience Product Research 113

The Product HQ

JUNE 20, 2024

Itching to learn the answers to the top data science product manager interview question? During an interview for a data science or data product manager position, you have to face several tough questions. Read on for a breakdown of some common data science product management interview questions and example answers.

Data Visualization 52

Data Visualization User Testing Onboarding KPIs Product Research 52

The Product Coalition

APRIL 5, 2020

Photo by Toa Heftiba on Unsplash How do people consume pricing pages, anyway? I hate to break it to you, but most people don’t care about your great product. I used to work for a non-profit: so I will need to know if you cater for such types of customers. This is too often overlooked, according to research.

User Testing 79

User Testing Education Customer Experience Research Software 79

UX Studio

APRIL 10, 2018

In this UX case study we show how we designed Sport360.fit. fit aims to make their audience healthier by listing all the information they need in one place. fit mainly speaks to the women of Dubai. fit for a three-month project to design a responsive website and companion mobile application. Arabic user interface.

Magazine 67

Magazine Research Software Feedback Software User Testing 67

Userpilot

JUNE 29, 2023

Knowledge is power and user documentation is necessary for building it. This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. What is user documentation? Let’s get you started!

Document 78

Document Analytic Tools Feedback Software User Testing 78

Userpilot

APRIL 30, 2024

Marty Cagan is a popular name in the product management world. In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. Marty Cagan is a well-known figure in the product management and technology industry. Who is Marty Cagan?

Analytic Tools 87

Analytic Tools Research Software Feedback Software Books 87

The Product Cafe

JUNE 18, 2024

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything: product management, startups, AI, and more. It's become a hot topic in our discussions as well, from our newsletters to our blogs, not to mention its starring role in our product management platform.

User Testing 59

User Testing Data Visualization Product Research Feedback Software 59

Gainsight

JANUARY 17, 2020

There is no shortage of feedback these days. When you’re trying to deliver an exceptional product, it’s easy to get lost in the constant deluge of customer feedback. Your users are likely communicating with your company through multiple channels and it can seem like feedback gets lost in a black hole.

User Testing 117

User Testing Customer Feedback Feedback Software Customer Experience 117

Userpilot

AUGUST 1, 2024

Product marketing is the process of bringing a product to market, and a well-curated product marketing strategy is key to understanding customer needs and driving adoption. TL;DR A product marketing strategy is a roadmap for how a new product will be positioned, priced, and marketed. Let’s dive in!

Research Software 88

Research Software Analytic Tools Product Marketing Product Research 88

The Product Guy

OCTOBER 8, 2024

Managing stakeholder relationships is one of the most critical and nuanced aspects of the role of product manager. At its core, stakeholder management is about building strong relationships, fostering trust, and ensuring that everyone is working toward the same product vision.

Customer Feedback 60

Customer Feedback Data Visualization Product Management Product Manager 60