Certifications Customer Feedback Feedback Loop 
Userpilot
AUGUST 18, 2022
Customer advocacy is a powerful force for driving business growth without breaking the bank. There is nothing more important to a brand than making its customers happy. While customer satisfaction is essential to brand success, taking proactive measures toward turning these satisfied customers into advocates is key to business growth.
Userpilot
OCTOBER 15, 2022
Want to improve your SaaS retention rates and looking for B2B customer experience best practices to get started with? In this article, we’ll cover: The essential components of the B2B customer experience. Why customer experience is an essential ingredient for retention and revenue. How to track customer experience metrics.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Userpilot
AUGUST 27, 2024
TL;DR Gather customer feedback : Actively collecting and acting on customer feedback enhances user experience, builds loyalty, and helps guide product development. Personalization : Personalizing the user journey increases customer satisfaction , retention, and revenue—it’s no longer optional.
Userpilot
OCTOBER 16, 2022
For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Customer focus is about researching and satisfying customer needs.
Speaker: Johanna Rothman, Management Consultant, Rothman Consulting Group
When we focus on experimentation, small bets, and short feedback loops, we can create the kinds of products our customers will love. How to reframe discovery as the experimental loop. Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.
Userpilot
APRIL 30, 2024
TL;DR Value-based growth is a strategy that prioritizes delivering value to customers. The approach makes your company more customer-centric , improves customer satisfaction and retention , and gives you a competitive edge. A robust customer success strategy enables customers to get the most out of the product.
The Product Coalition
JULY 10, 2020
Customers are much, much , harder to please than they used to be! Customers don’t just want their needs to be met, they want to be delighted. this is a version of your product that you first launch to your customers. While you’re focusing on delighting your users, remember that the goal is still to be agile.
Expert insights. Personalized for you.
98 
Let's personalize your content