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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

Qualtrics provides enterprises with advanced survey capabilities and analytics to drive product differentiation and user satisfaction through deep insights. Typeform enhances data collection with interactive, beautifully designed forms that integrate seamlessly into workflows, boosting user engagement.

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15 B2B Marketing Strategies to Drive Conversion and Growth

Userpilot

Customer acquisition costs, retention /churn rates, net promoter scores, and monthly recurring revenue growth are the main KPIs you can use to measure your B2B marketing performance. Ensure that your website has a fast loading speed, mobile-friendly design, user-friendly interface , and SSL certificate to keep customer information secured.

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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

Customer education platforms are software specifically designed to make onboarding and continuous user education easy. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc.

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What is WalkMe? Features, Pricing, and Alternatives

Userpilot

If you want to see how Userpilot can support your product onboarding and in-app communication, book the demo! To enable its customers to make good use of the product and all its features, the company offers training and certification programs via its Digital Adoption Institute. What is WalkMe digital adoption platform?

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Whatfix vs Apty – Which is Better for Interactive User Guides?

Userpilot

If you are interested in learning more about what Userpilot has to offer, book a demo today. Looking for the best tool for interactive user guides? Book a demo 14 Day Trial No Credit Card Required What is interactive user guides? Users just get access to help, when they need it. What users say about Whatfix?

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Whatfix vs Apty: Which is Better for Customer Feedback?

Userpilot

With Whatfix, you can create in-app surveys, collect feedback on the onboarding tours and training flows, add a follow-up question to enable open-minded feedback, and send push reminders to customers so they don’t forget about providing feedback. Userpilot is the perfect alternative for collecting and analyzing customer feedback in-app.

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Top 6 Churn Management Software To Improve Customer Retention in SaaS

Userpilot

custom domain hosting, dedicated Customer Success Managers, SLA) and is based on the number of Monthly Active Users (MAUs) your company has. Here’s the detailed Userpilot pricing : Traction : For up to 2500 users, this plan is $249/ mo. Growth : For up to 10,000 users, this plan is $499/ mo. Userpilot pricing.