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10 Best Customer Success Courses and Training Programs for Customer Success Managers

Userpilot

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

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Product Manager vs. Product Owner

Melissa Perri

Let’s look at where these terms and disciplines originated from and how some common frameworks explain them. That was until I had my first experience teaching Product Management at a company using the SAFe framework. I was doing a workshop for a very large bank when one of the attendees chimed in.

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Product Management Workshops That Mean Business

Sequent Learning

Our Product Management workshops are designed and taught by professionals who have grappled with the same day-to-day challenges that attendees currently face. A companion, one-day Product Strategy & Roadmapping workshop addresses what is perhaps today’s top business concern: How can we innovate for competitive advantage?

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The Ultimate Conversation Design Course Guide

UX Planet

While this information can help you decide if you would want to take a certain course— and Polina also delved into this subject with “ Selecting the right conversation design course ”— this post does not explicitly answer the question of, “ Are employers expecting to see a CxD certification on my job application? ” Okay, let’s get started.

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A comprehensive list of resources about behavioral design

The Product Coalition

tbd Hands-on materials Behavior Change Strategy Cards to run behavior-changing workshops A comprehensive list of resources about behavioral design was originally published in ProductCoalition.com on Medium, where people are continuing the conversation by highlighting and responding to this story.

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What Do Product Leaders Do?

Mironov Consulting

2] Driving Strategy, Tooling and Outcomes. [3] Over-allocated product managers are forced to cut corners, usually on direct customer validation and on product strategy. Hiring strategy. Product management is a craft: we build judgment and skills and understanding of conceptual frameworks over time. We learn by doing.

CTO Coach 108
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How to Make Sure Your Product Leadership Team Will Boost You Up - Not Drag You Down

Bain Public

A product management consultant acts as a coach and a mentor to their clients, providing the frameworks that guide them toward developing the roadmap and making the best product decisions. What Is Product Management Consulting? This is where product management consulting firms step in to help. How Product Management Consulting Firms Can Help.