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10 Best Customer Success Courses and Training Programs for Customer Success Managers

Userpilot

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you? Price: $800.

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13 Brand Activation Examples From Famous Brands to Inspire You

Userpilot

HubSpot implements certification programs to drive brand activation. Tableau builds trust with potential customers on software review platforms. HubSpot implements certification programs to drive brand activation Similar to the above, HubSpot offers free educational courses for inbound marketing training.

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Best Resources for Customer Engagement Managers

Userpilot

Consider Userpilot for its no-code in-app guidance and analytics capabilities. The HubSpot Blog : This blog covers a wide range of marketing and customer engagement topics, including inbound marketing, content marketing , and social media marketing. Change Management Certifications : (Prosci, APMG, etc.) Book a demo today!

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How to Become a Retention Specialist [+Tools and Resources]

Userpilot

Supplement this with online courses or certifications, and consider internships to gain practical experience. Online Courses and Certifications : Platforms like Coursera, Udemy, and LinkedIn Learning offer retention specialist courses and certifications. Book a demo to see it in action!

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Best Resources for Retention Specialists

Userpilot

Consider certifications in customer service, customer experience management, or specialized programs like Subscription Success Certification (SSC) or Professional in Customer Retention (PCR) to enhance your expertise. Book a demo today! Their articles are known for being informative, engaging, and backed by data-driven insights.

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Retention Specialist Salary [+ Resources to Advance]

Userpilot

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

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How to Become a Customer Engagement Manager [+Tools and Resources]

Userpilot

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a customer engagement manager? Change Management Certifications : (Prosci, APMG, etc.)