Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs).

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The Product Coalition

JUNE 18, 2023

Photo by Canva Studio: [link] The new AI tools are a boon to many professionals, including product managers. Product managers communicate with stakeholders, write specifications, prepare decks, analyze data, and create prototypes. Here are new tools that will boost their productivity. I’d love to know.

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UX Planet

MARCH 17, 2024

By Mary Moore, copywriter at Shakuro The process of manual video creation can be both time-consuming and costly, leading to challenges in meeting project deadlines and keeping up with the demand for engaging visual content. In a couple of years, people will get used to video generation just like they got used to ChatGPTs.

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The Product Coalition

JULY 28, 2023

A data product’s main ingredient is in the name, it is data. In this article, I’m going to give my take on data products and why they’re so important in creating value for companies. that’s a data product right there, the recommender. So there you have it, data products are everywhere. Thank you Google Maps ?

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Lenny Rachitsky

APRIL 9, 2024

Subscribe now P.S. Check out my PM recruiting service (helping you hire Sr. As I often do when thinking about a question, I ran a poll on Twitter and LinkedIn asking which core skills of product management folks think are most likely to be impacted/replaced by AI. Think about it—what is AI best at?

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The Product Coalition

MARCH 14, 2023

As a product manager, one of the most significant challenges in app development is designing an intuitive prototype that meets the needs of the target audience and gathering user feedback quickly for iteration. We will use a combination of CHatGPT and AI Art to see if it can aid to product manager to quickly prototype ideas.

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Userpilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Predictive analytics are driving business decisions such as product and marketing strategy. Answer FAQs with self-service resource centers.

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UX Planet

DECEMBER 26, 2023

The presence of AI in UX design has been increasing and several innovative tools have emerged with the focus to help designers through their process. Top AI Tools for 2024 Lets start listing down some of the Top AI Tools for Designers to Explore in 2024. It offers the designers variety of tools to work based on their goals.

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Product Talk

APRIL 19, 2023

In the past few years, we’ve seen the growing popularity of a concept called “personal knowledge management.” He writes that personal knowledge management includes “how to save, organize, and apply one’s knowledge to solve problems and deliver creative work.” Find all of the posts in this series here.

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Mixpanel

APRIL 12, 2024

It’s agonizing over moving targets, considering new data, and even changing your mind on what you think is good. Today, AI tools have become a powerful aid in helping technical and non-technical builders with those aforementioned tasks of coding, illustrating, writing copy, and the like. Building is decision-making.

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UX Planet

JANUARY 29, 2024

Here is an example of a test I did with ChatGPT. I asked ChatGPT to follow the Google Material Design guidelines to add styles. Due to Google Material Design’s popularity, ChatGPT knows its guidelines, so it added the Google Material Design styles to the form. Master AI Skills (Including ChatGPT) in My Forthcoming Training!

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Lenny Rachitsky

FEBRUARY 20, 2024

Don’t miss Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), my PM recruiting service (helping you hire Sr. It’s become clear to me that everyone should be playing with GPTs (custom versions of ChatGTP) right now. What are GPTs? But you’re wrong. You may be blown away too.

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Product Talk

FEBRUARY 14, 2024

Tali Melchior , Director of Product Management at Texthelp , was first inspired to experiment with opportunity solution trees in a previous role. And finally, Tali was so convinced of the power of opportunity solution trees that she started leading workshops at product events to teach others how to use this tool.

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The Product Coalition

DECEMBER 7, 2022

ChatGPT: A Game-changer for Natural Language Processing and Customer Service Today I had a chance to play with chatGPT and was quite impressed with what it can do and the quality of answers it is able to give. ChatGPT is is similar to the virtual customer support chats seen online. It got it right.

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Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company raised $6 million in seed funding last year and is hoping to become part of the modern product team’s tool stack.

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UX Planet

JANUARY 22, 2024

It can be ideas about the big problem, like “how to make the user engage more with our product,” or a smaller interaction issue related to the UX and the visual design, like choosing between infinite scroll or pagination. USERS: Explain to ChatGPT who the users you design for are. USERS: Bank account managers.

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Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

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The Product Coalition

JANUARY 11, 2023

A couple of weeks ago, I was attending a public Product Management event. Yes, dear product managers (PM), especially if you’re not data scientists, you should be staying on top of what’s new in the world of AI. While amazing, I quickly categorized it into the “another really cool tool, way to go world!”

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Gainsight

OCTOBER 4, 2023

Users have an expectation in today’s Customer Success Management Platform market that their vendor will have gen AI built into their platform in a meaningful way, but many vendors simply lack maturity with AI. It’s your CSM’s co-pilot, your data analytics superhero, and so much more. Enter Horizon AI.

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Userpilot

JUNE 30, 2023

Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Jasper AI offers a wide selection of templates and tools for various writing tasks. There’s no simple answer to this question.

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UX Planet

JANUARY 24, 2024

I decided to compile a list of all the apps, websites, and paid services that I find useful and worth investing in as a UX/UI designer. ChatGPT AI tools are highly effective for data analysis. Moreover, when it comes to user research, you’re required to analyze a huge amount of data.

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Userpilot

JANUARY 8, 2024

Features to look out for in the right customer onboarding tool. Grammarly uses a demo document to show users how the tool works. A good customer onboarding process helps to: Improve the customer experience : It eliminates doubts and confusion, showing users how your tool works and how to maximize it. Increase revenue growth.

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The Product Coalition

DECEMBER 10, 2023

This comprehensive, step-by-step guide is the result of extensive research, several experiments, and even a custom GPT designed for JTBD. ?️ It includes insights from my interview with Tony Ulwick , one of the JTBD framework’s creators, on my podcast. ? In essence, the customer ‘hires’ the product or service to complete this job.

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Product Talk

SEPTEMBER 6, 2023

I had a lot of fun during this open and candid discussion and I thought Product Talk readers might want to check it out, especially if you’re in a leadership role and you have a product team or teams reporting to you. Arne Kittler provided a warm welcome to the Fireside Chat portion of the Leadership Forum at Product at Heart.

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Userpilot

SEPTEMBER 25, 2023

Both methodologies promote continuous improvement based on user feedback and evolving insights. Both methodologies promote continuous improvement based on user feedback and evolving insights. Ideation : After gathering user data and defining a clear problem, the next step is brainstorming solutions.

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Gainsight

FEBRUARY 8, 2023

By Jake Ellis, Principal Product Evangelist, Gainsight From Alexa to ChatGPT, artificial intelligence (AI) has recently become a household name. This is becoming true in the world of customer success (CS), where Customer Success Managers (CSMs) are unlocking the power of AI to do more with less. But this requires the right technology.

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Usersnap

MARCH 22, 2023

With the constant influx of data, manually analyzing and categorizing user feedback can be time-consuming and labor-intensive. Artificial Intelligence (AI) has emerged as a powerful tool to streamline many steps in this process, offering several benefits to product managers, customer success teams, engineers and marketing teams, and users.

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Department of Product

OCTOBER 5, 2023

Features include networked note taking, voice transcriptions and integrations with calendar tools like Google Calendar and Outlook. Finally, if you’re looking for salary benchmarks ahead of a potential career move, check out these free reports. Spotify is launching a new audiobooks service with over 150,000 titles.

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Department of Product

OCTOBER 12, 2023

Finally, if you’re currently going through a vendor onboarding process which involves security and compliance issues, this new tool might help. Knowledge Series #9: How to segment customers – practical tools and frameworks explored. Google is experimenting with a new feature for folks with tab management problems.

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Department of Product

OCTOBER 19, 2023

Despite strong engagement, though, the company can’t quite claim to be the most watched streaming service in the US; that title still belongs to YouTube which accounts for 9.0% Instead, the star of the show was the new generative AI tools the company is building. of all US streaming screen time. Enjoy the rest of your week!

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UX Studio

MAY 23, 2024

A vast array of AI tools are emerging in various sectors, slowly impacting most areas of our everyday lives. In this blog post, we’ll provide an overview of the latest trends, challenges, and most popular AI tools in education.

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Department of Product

SEPTEMBER 28, 2023

The results are remarkably realistic and the new tools could have an impact on product teams. Aside from the obvious applications of Voice Translation in the context of content creation, these new translation tools could make expansion into other territories easier. What are the traits of fast, productive software engineering teams?

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The Product Coalition

APRIL 3, 2023

OpenAI’s ChatGPT has opened the public’s imagination on what kind of problem-solving AI can do, while OpenAI’s APIs have given app developers the ability to build on top of their state-of-art models. And best yet, I don’t need to come prepared with a vast data library. So now you are building some unique IP on top of data that you own.

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Userpilot

JULY 24, 2023

Thankfully, you can get all the data you need by speaking to your existing customers or those of your competition. Then, use the data you acquire to create your ideal user persona. Likewise, your customer service team should work with your product team to understand the product’s features and how it works.

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Product Warrior

JANUARY 26, 2023

But I predict 2023 will be the year product management will get to reap the benefits of both, thanks to the impact of cognitive automation. But I hear stories of data analysis, query answering, and desk research eating up resources all the time. If PMs wanted to crunch numbers, they’d be working as analysts at banks.

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Gainsight

OCTOBER 10, 2023

The use cases for AI are endless but most commonly tied to industries like healthcare, financial services, transportation, retail, energy, and manufacturing. In healthcare, for example, healthcare professionals (HCPs) will likely use AI for data-based diagnostic support. As a customer, how would you report back about the experience?

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Userpilot

AUGUST 15, 2023

This is your one chance to get real-world insights from your target customers regarding your product/feature. Get user insights through feedback surveys. You can create focus groups from your customer base and get their insights on your creative materials – texts, images, videos, landing pages, etc.

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