UX Planet

DECEMBER 6, 2024

Transforming user experience in cars-as-a-service industry through Strategic AI/ML Integrationa UX casestudy. CaaS platforms function similarly to e-commerce marketplaces, but for automobiles. Image Credit: Karena E.I So they look for automobile rental firms to suit thisneed. Image credit: Karena E.I

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

Product Innovation Educators

JULY 22, 2024

Example: Imagine you’re designing a new dashboard for a fintech app. Brainstorm and Choose Solutions (60 minutes) This is where the magic happens. Cain found that 80% of the time, two-hour sprints led to the same solutions as five-day sprints. Get to Know Your User (30 minutes) First things first – who are you solving for?

User Testing 301

User Testing Data Visualization Research Software Feedback Software 301

Product Innovation Educators

OCTOBER 9, 2023

He has in-depth experience marketing products, addressing product requirements, research, UX design, and management. He spent the first half of his 25-year engineering career in the semiconductor industry as a chip designer and the latter half in software product development. In software, we tend to think of design as optional.

User Testing 301

User Testing Customer Experience Product Research Research Software 301

Lenny Rachitsky

MAY 15, 2025

Scale through platform investment: Rather than custom solutions, Revolut builds scalable platforms that enable a team of 300 people to ship credit products monthly across 50 countries—a function that typically requires 2,000 to 3,000 employees at traditional banks.

Weak Development Team 80

Weak Development Team Technical Review Software Review Feedback Software 80

Product Talk

SEPTEMBER 6, 2023

Let’s have feedback loops. Then how do we do the work to discover what are the right solutions that actually address those needs in a way that drives that outcome? How do we get our teams access to the right tools to quickly test assumptions? Can we get access to the right tools? This is the absolute best solution.

Product Research 318

Product Research User Testing Research Software Feedback Software 318

Userpilot

SEPTEMBER 25, 2023

In this article, we’ll go over some of the underlying principles driving SaaS design, and how these effectively address user pain points and elevate the overall customer experience. Both methodologies promote continuous improvement based on user feedback and evolving insights. Is human-centered design the same as design thinking?

Feedback Software 104

Feedback Software Research Software Analytic Tools User Testing 104

Userpilot

APRIL 24, 2024

This includes the SaaS industry too. In this article, we explain: Why investing in AI in SaaS is a must. What AI tools you can use. TL;DR AI helps SaaS teams improve productivity by automating repetitive tasks. Use it to streamline the creation of emails, website copy, and app microcopy. Let’s get to it!

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

UX Planet

FEBRUARY 25, 2024

I have been using ChatGPT Pro every day for a year now and Gemini Advanced every day for a week. ChatGPT Pro vs Gemini Advanced Now let’s test each of them with different prompts to showcase different scenarios and results. ChatGPT Pro Response Sure, I’ll create five simple and effective email templates for cold emailing.

ChatGPT 98

ChatGPT User Testing Customer Feedback Research Software 98

UX Studio

SEPTEMBER 23, 2024

Imagine a future where lesson planning takes minutes, not hours—this is the promise of AI-driven educational tools. To understand how these tools work for teachers, we conducted an in-house project. During this project, we aimed to explore their attitudes toward AI and AI-driven tools. For recruitment, we used Respondent.io

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Research Software Feedback Software Education Data Visualization 88

UX Planet

DECEMBER 26, 2023

The presence of AI in UX design has been increasing and several innovative tools have emerged with the focus to help designers through their process. Top AI Tools for 2024 Lets start listing down some of the Top AI Tools for Designers to Explore in 2024. UX Pilot AI Source: www.uxpilot.ai

Research Software 105

Research Software Feedback Software Data Visualization User Testing 105

Userpilot

JUNE 11, 2024

Looking for ways to improve your SaaS onboarding experience? We also discussed best practices for delivering the perfect product experience and getting users excited about using your tool. We also discussed best practices for delivering the perfect product experience and getting users excited about using your tool.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 104

UX Planet

JANUARY 18, 2024

30-Second AI Solutions From idea-to-script-to-publish with an AI video creation copilot It’s the weekend, and I’m feeling lazy. It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far. If you’d like to try it out, here’s how to use InVideo to create video content in ChatGPT.

ChatGPT 98

ChatGPT Feedback Software Customer Experience Customer Feedback 98

Userpilot

JULY 30, 2024

But as a SaaS business, how can you design a UI that opens the door to increase product engagement ? UI design focuses on visual aspects, while UX design covers the overall product experience , both working together to create cohesive digital experiences. User interface design (UI design) is a discipline within UX design.

User Testing 105

User Testing Feedback Software Analytic Tools Research Software 105

UX Planet

JANUARY 22, 2024

It can be ideas about the big problem, like “how to make the user engage more with our product,” or a smaller interaction issue related to the UX and the visual design, like choosing between infinite scroll or pagination. Copy the prompt I wrote below into Google Docs or another note app. How to use The prompt? Here it is.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Artificial Inteligence 97

Userpilot

JUNE 30, 2023

Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy.

Feedback Software 98

Feedback Software Analytic Tools Research Software Data Visualization 98

UX Studio

APRIL 11, 2024

Anyone can generate images and designs in different styles with a few words, and naturally, this affects design and AI design tools. We have reviewed current AI design tools to understand their capabilities, strengths, and limitations so we can understand the impact AI will have on the design industry and on our work as designers.

Research Software 78

Research Software Feedback Software Customer Feedback User Testing 78

Userpilot

AUGUST 15, 2023

Finally, you must analyze customers’ in-app activities after launch to drive retention. To learn how Userpilot can supercharge your in-app marketing plan, book a demo today! The product launch marketing plan is often a three-phase plan divided into: Pre-launch Launch Post-launch The three phases of a SaaS product launch.

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Product launches User Testing Feedback Software Research Software 98

UX Planet

MARCH 2, 2024

With the rapid evolution of technology, particularly AI, resulting in a major shift in interaction paradigms in recent years , there’s a pressing need to rethink the design process. This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes.

Product Research 93

Product Research Research Software User Testing Analytic Tools 93

Userpilot

SEPTEMBER 15, 2023

How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Preference testing helps teams design user-friendly and intuitive UIs, websites, and apps that satisfy user needs. What are its benefits and drawbacks?

User Testing 102

User Testing Product Research Data Visualization Feedback Software 102

Lenny Rachitsky

APRIL 9, 2024

That sounds a lot like a tool that would be incredibly good at identifying a clever strategy. It is our job to create computing technology such that nobody has to program. I’ve also included tools that can help with these jobs today that you may want to check out. Tools to explore: ChatGPT , Claude , Gemini , Perplexity 3.

Data Visualization 136

Data Visualization Product Management Product Manager Research Software 136

UX Planet

FEBRUARY 29, 2024

As you can imagine, we had an established design culture and stack of UX tools and practices we used on a daily basis. The feedback loop becomes more robust when individuals with different roles contribute, offering insights that span beyond the traditional design realm.

Startups 91

Startups Product Research Feedback Software User Testing 91

Userpilot

APRIL 28, 2023

Unless you’ve lived in a cave for the last year or so, you must have witnessed the shockwaves that AI is sending through the SaaS space. TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. User onboarding is no exception. Shall we dive in?

Artificial Inteligence 97

Artificial Inteligence User Testing Feedback Software Customer Experience 97

Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

UX Planet

DECEMBER 19, 2023

These both are the best platforms for inspiration in my opinion. Read these 3 books for which have personally helped me a lot during my UX journey Collaborate and Brainstorm Action: Organize a brainstorming session with your team. Use tools like mind maps or design thinking workshops to generate ideas collectively.

Feedback Software 98

Feedback Software Strategy ChatGPT UX 98

Lenny Rachitsky

FEBRUARY 20, 2024

It’s become clear to me that everyone should be playing with GPTs (custom versions of ChatGTP) right now. It’s easy to think AI tools are a fad, too complicated, or unlikely to have real impact on your job. A big thank-you to Dan Shipper and Dennis Yang for providing feedback on this post. What are GPTs?

Data Visualization 139

Data Visualization Reporting Tools ChatGPT User Testing 139

UX Studio

APRIL 5, 2024

Thanks to generative AI tools, those days are as gone as dial-up internet. With the rise of readily available generative AI tools, it is now possible to create large bodies of text in a matter of seconds. In this article, we will examine the complexities of prompting and how AI writing tools can simplify the process.

Research Software 50

Research Software Feedback Software Data Visualization User Testing 50

Mironov Consulting

JUNE 25, 2023

Our CEO thinks that a new product manager is doing a poor job because her product has falling revenue and poor customer feedback.  But A competitor announces ChatGPT-based retirement investment advice.    (As product folks, we should never offer solutions until we’re clear on the underlying problem.)

Weak Development Team 126

Weak Development Team User Testing Customer Feedback Customer Experience 126

UX Studio

SEPTEMBER 20, 2023

Joining us on the first episode of this season of Design Aloud is Lisa Kleinman , an accomplished UX researcher , Design strategist, and the queen of customized emojis. Lisa leads the Product design team at make.com , the revolutionary visual platform that enables users to design, build, and automate anything without coding.

Research Software 76

Research Software Feedback Software User Testing Product Research 76

Department of Product

OCTOBER 19, 2023

The product creates synthetic focus groups, tailored to your niche and allows UX researchers to set a topic for discussion which can then be monitored. Instead, the star of the show was the new generative AI tools the company is building. For a full rundown on everything that was announced you can watch the Keynote event here.

Research Software 52

Research Software Analytic Tools Data Visualization Feedback Software 52

UX Studio

MAY 23, 2024

A vast array of AI tools are emerging in various sectors, slowly impacting most areas of our everyday lives. At UX Studio, we’re excited about the potential of AI to personalize learning and empower educators. And when I say student, that encompasses the learners in formal education and school systems.

Education 48

Education Research Software Reporting Tools Feedback Software 48

The Product Cafe

JUNE 18, 2024

It's become a hot topic in our discussions as well, from our newsletters to our blogs, not to mention its starring role in our product management platform. Here’s where AI steps in, not as a replacement but as a tool that automates the mundane, freeing you up for the high-stakes, high-reward aspects of your job.

User Testing 59

User Testing Data Visualization Product Research Product Management 59

UX Planet

MARCH 15, 2025

They dont understand userresearch UX research isnt rocket science, but there is an art to it. UX researchimage by DavidTravis Then there are UX research methods themselves, which stakeholders may be similarly unaware of, or find overwhelmingand overly complicated. It isnt about asking people what they like and want.

User Testing 77

User Testing Research Software Product Research Customer Experience 77

Userpilot

JULY 24, 2023

As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. We provide a product launch checklist to ensure you launch successfully and consider examples of successful SaaS product launches. Collect user feedback and see how well your product was received.

Product launches 98

Product launches User Testing Product Research Feedback Software 98

UX Studio

JULY 15, 2024

As a design agency, we must keep usability heuristics aligned with emerging technologies like AI. In this article, we will take a look at Nielsen’s 10 usability heuristics and give you a short review of the principles examined on the 5 most used AI platforms: ChatGPT , Microsoft Copilot , Runway , DALL-E 2 , and Gemini.

ChatGPT 75

ChatGPT Feedback Software Research Software Data Visualization 75

UX Studio

JUNE 25, 2023

Staying ahead by learning from time to time can help you advance in your career, innovate, create groundbreaking solutions, and stay relevant. However, this can come with many challenges, such as keeping up with changing technologies, collaborating within teams, and meeting quality standards or all of them at the same time.

Feedback Software 52

Feedback Software ChatGPT User Testing Customer Experience 52

The Product Cafe

JULY 26, 2023

And let's not forget xAI, Musk's answer to ChatGPT. 📊 Analytics of Published Release Notes Understand which platforms were the release notes sent to, such as email, slack, and customer portal; measure how many were reached over email and track the engagement. Remember X.com, PayPal's predecessor, which got Musk a cool $165m?

Data Visualization 52

Data Visualization ChatGPT Analytic Tools Feedback Software 52

Lenny Rachitsky

JANUARY 21, 2025

Subscribe now For more: Lennybot | Podcast | Swag | Hire your next product leader | My favorite courses I’ve always been fascinated by what tools people choose to use in their work. ” we asked people what tools they most love, what tools frustrate them, and what they’d change if they could. 5% use Bolt.

Data Visualization 142

Data Visualization Research Software Analytic Tools Reporting Tools 142