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Become a more technical product manager

Lenny Rachitsky

PM or VP), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!) And now that AI is increasingly infused into products, it’s even more important that product managers understand the basics. Q: How do I become more technical?

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Adoption Rate: How to Understand, Track, and Improve It

Userpilot

Boosting product adoption metrics requires accessible support: combine in-app resources, AI chatbots , live chat, forums, and email support to ensure immediate and effective user assistance. It provides insights into user preferences and behaviors, guiding you to enhance your offerings and better serve your customers.

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Onboarding Clients for Long-Term Retention: Process, Tips, & Examples

Userpilot

How do you go about onboarding clients to drive your SaaS success? This is the main question our guide answers so if you’re looking for the answer, you’re in the right place. TL;DR Client onboarding is the process of introducing users to the product and teaching them how to use it successfully.

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485: How product managers can navigate “Big-Bet” transformations – with John Rossman

Product Innovation Educators

Joining us is John Rossman, who was an early executive at Amazon and led the launch of the Amazon Marketplace (which allowed third-party businesses to sell on Amazon). He is a four-time author including best seller “The Amazon Way” and “Think Like Amazon,” as well as a sought-after business advisor and keynote speaker.

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SaaS Customer Support Best Practices and Examples

Userpilot

We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy. Take advantage of AI and natural language processing to automate routine tasks and manage both simple and complex support requests. Competitive advantage : Customers stop doing business with an organization due to poor support.

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13 Best Customer Self-Service Portals to Enhance Customer Experience

Userpilot

Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service. Freshdesk for businesses who only need a help desk platform for their team. Zoho Desk, which is more accessible for small businesses and brings complete features.

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Free Trial Landing Page: Top Examples and Best Practices for SaaS

Userpilot

In this guide, we’re going to cover what you should include on a free trial landing page, five best practices to follow, and look at 10 landing page examples to get you started on your journey with some inspiration! What the page does well: Highly visible CTA button Focused microcopy Self-service resources 3.