UX Planet

FEBRUARY 6, 2025

Banks invest many resources into research, security and basic digital service functionalityonly to follow up with so-called Lean Designs, which are little more than colorized, clickable prototypes. This interplay, known as cross-modal perception, has been a key area of study at Oxfords Crossmodal Research Lab.

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

Userpilot

NOVEMBER 23, 2023

Investing in product analytics software can be a worthwhile investment as it helps you attain deeper insights into user behavior. TL;DR Hotjar is a product experience insights platform with heatmaps, surveys, and interviewing capabilities. Hotjar also includes session recording and multiple days to collect user feedback.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Embedded Analytics 105

Userpilot

JUNE 28, 2024

TL;DR Customer feedback is any information shared by users regarding your product or service. Collecting customer feedback is important as it helps you identify opportunities for improvement and drive customer satisfaction and retention. Product analytics such as heatmaps also reveal user sentiment.

Feedback Software 102

Feedback Software User Testing Customer Feedback Analytic Tools 102

Usersnap

FEBRUARY 17, 2022

Getting user feedback is key to SaaS product growth (or any company’s growth, for that matter). And a seemingly small thing like placing feedback widget on your website, in your mobile app, or in your digital product can go a long way. Survey Widget for Website. get ratings of your products or services.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Research Software 98

Userpilot

APRIL 9, 2024

Visual data surrounds us – colorful charts on weather reports, infographics on the web and in social media articles, map charts in presentations, etc. In the SaaS industry, data visualization is a powerful and widely used tool – from product managers tracking product performance to executives tracking revenue and user growth.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JULY 1, 2021

Implementing churn surveys in your SaaS is one of the most important and effective ways to improve customer retention and satisfaction. Not sure what churn surveys are or how to get started with them? What are churn surveys? Benefits of in-app vs. email churn surveys. Churn survey questions and examples.

Feedback Software 98

Feedback Software Analytic Tools Product Research User Testing 98

Userpilot

OCTOBER 31, 2022

As any savvy product manager will know, picking the right tool is essential to the success of your SaaS – so it’s worth taking the time to choose carefully. You can easily create engaging interactive product tours , drive feature discovery and adoption with tooltips and hotspots, or announce new features and updates.

Analytic Tools 98

Analytic Tools Onboarding KPIs Feedback Software Data Visualization 98

Usersnap

FEBRUARY 4, 2022

Managing feedback isn’t. How to set up your feedback workflow. 8 Tips on managing feedback. The basics: Keep your feedback workflow transparent. Set up a browser-based user feedback tool. Embed a feedback button on your website. Keep everybody in the loop and invite clients to your feedback tool.

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

UX Planet

MAY 1, 2025

How can we use neuromarketing to apply neuroscience insights about the brain into making financial products both efficient and emotionally rewarding. Research in consumer neuroscience by Kenning and Hubert (2008) indicates that subconscious, emotional factors strongly influence our decisions. In practice, it actually does the opposite.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

Userpilot

FEBRUARY 25, 2024

The Kano model helps you understand user preferences by using quick and powerful data analysis to design your product roadmap. The model is quick to implement, making it one of the best product development frameworks for SaaS. Steps to follow when using the Kano model: Identify potential product features. It’s simple to execute.

Customer Satisfaction 105

Customer Satisfaction User Testing Customer Experience Customer Feedback 105

Userpilot

JULY 27, 2022

Customer feedback is the data you collect on customers’ evaluation of your product/services. Feedback is essential for SaaS companies because it helps product teams improve the user experience. Active feedback is when a company contacts customers directly to seek their opinion. What is customer feedback?

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

AUGUST 27, 2024

When it comes to product analytics , data is king. Nowadays, more and more businesses are switching to tools with built-in auto-capture features that simplify data collection and ensure that no significant user action is missed. TL;DR Auto-capture is an analytics feature that records all customer interactions by default.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

MAY 14, 2023

Want to know whether your product is delivering value to customers? Customer feedback is the key to developing a customer-centric business. In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. There are two main types of customer feedback : direct and indirect.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

JULY 27, 2024

If your current SEO strategy is struggling to drive traffic and sales, it’s time to try a more customer-centric approach with product-led SEO. While traditional search engine optimization methods focus only on keyword research and search volume, product-led SEO is different. The end result: increased traffic and revenue!

Analytic Tools 103

Analytic Tools Research Software Data Visualization Customer Experience 103

Userpilot

JULY 15, 2022

Whether you’re trying to accelerate customer acquisition or increase product engagement, understanding the dark funnel is necessary. Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. Let’s consider the three of them.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Userpilot

AUGUST 18, 2024

Wes Bush, a recognized thought leader in the SaaS community, dives into this counterintuitive approach in an upcoming talk where he unpacks the innovative tactics for driving product growth. TL;DR Wes Bush is the CEO of ProductLed and a best-selling author who has helped businesses drive sustainable growth through product-led strategies.

Feedback Software 102

Feedback Software Customer Experience Embedded Analytics Data Visualization 102

Userpilot

APRIL 26, 2022

Resource Centers are great for providing self-service support. If built well, a good Resource Center will reduce the load on your support and digital product teams. It will even enhance product engagement because the customer will encounter less friction with your product. What is Pendo product for?

Embedded Analytics 98

Embedded Analytics Analytic Tools Feedback Software Data Visualization 98

Usersnap

AUGUST 12, 2024

NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. Finding the right tool was challenging for me as a product manager, but I realized how crucial the right choice is for quality feedback and business growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 8, 2022

Your product go-to-market strategy is the final ingredient for any successful product launch. As a product marketer , it is your job to identify the best target audience for your product, while also finding the best pricing options, distribution channels, and unique value propositions.

User Testing 98

User Testing Feedback Software Product Research Strategy 98

Userpilot

MAY 6, 2022

In an increasingly competitive marketplace, video onboarding is increasingly becoming a vital tool for SaaS product managers. An onboarding video is a short, engaging video created to help users understand how to navigate your SaaS product. Customer onboarding videos take many forms. Video onboarding isn’t a silver bullet.

Customer Experience 98

Customer Experience User Testing Embedded Analytics Data Visualization 98

Userpilot

MARCH 16, 2023

Product growth can often hinge on how effectively you can create a killer SaaS landing page and drive targeted traffic toward it. Use colored buttons, animated videos, and product screenshots to create visually appealing landing pages. Link to relevant subpages to help prospects learn about your service and discover more features.

Feedback Software 98

Feedback Software Reporting Tools Embedded Analytics User Friction 98

Userpilot

MARCH 18, 2024

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Mixpanel

MAY 8, 2023

Growing a digital product and company is a multi-team sport. For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. This is why we launched Mixpanel Marketing Analytics.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, and onboarding checklists. GainsightPX is one of the most prominent product experience platforms in the market. It also enables you to create multi-question survey engagements.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

JUNE 27, 2023

We understand that selecting the right product adoption platform for your SaaS can be challenging. That’s why we have taken the initiative to provide you with an in-depth comparison of these three tools. Userpilot is a powerful product adoption and user onboarding platform. Let’s dive in and explore!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 16, 2024

UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. The solution also lets you track analytics on all in-app guidance, collect user feedback, build out self-serve content, and automate certain flows. Let’s dive in!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MAY 3, 2023

Not sure which tool is superior for user onboarding , product adoption, and user feedback? However, this article is what you need as we share an in-depth comparison of each tool’s features, use cases, pros and cons, and pricing. The tool enables users to create product experiences and collect user feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 30, 2023

Choosing the best product adoption platform for your SaaS can be tough. That’s why we’ve created a detailed comparison of these three tools. However, the platform is buggy and the analytical features are limited. Userpilot is a product growth platform, offering onboarding, adoption, and feedback features all in one.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Usersnap

JANUARY 31, 2019

We put together a list of 25 tools that will help you to satisfy your customers, automate repetitive tasks and give you a better insight into how users are interacting with your customers’ product. Usersnap {QA & Customer Feedback}. Customer feedback is crucial in the development and promotion of products.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Feedback Software 77

Userpilot

MAY 4, 2023

Are you on the search for a detailed comparison between Pendo, UserIQ, and Userpilot? We’ll compare each tool’s effectiveness in helping you onboard users , increase product adoption, and collect sentiment feedback. While it’s known for its robust analytics, Pendo lets you easily create onboarding experiences.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 16, 2024

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Imaginary Cloud - Design

OCTOBER 28, 2021

Analytics. ? It’s dynamic, interactive, and malleable by nature and amasses other disciplines and techniques beyond graphic design, like programming, multimedia, and data analytics. Business cards, stationery, logos. Product packaging. Design performance can be analyzed and tested. Influencing user behavior.

Data Visualization 77

Data Visualization Analytic Tools Research Software User Testing 77

Userpilot

APRIL 28, 2024

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback.

Analytic Tools 52

Analytic Tools User Testing Feedback Software Customer Feedback 52

eG Innovations

MARCH 15, 2022

Implementing Alerting, Reporting and Dashboards. Out-of-the-box Dashboard. Out-of-the-box there are basic metric dashboards available, but the observability of configured parameters is a somewhat cumbersome task for administrators as they have to toggle between multiple screens and pages to monitor/eyeball the metrics.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Embedded Analytics 59

Userpilot

MARCH 16, 2024

Chameleon is a product adoption platform. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. Whatfix even has integrations with Salesforce, Amplitude, Google Analytics, Slack, Confluence, and other platforms to maximize collaboration.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

MAY 27, 2023

Choosing the right product growth (or digital adoption) platform for your SaaS is no mean feat. So we decided to write a more in-depth comparison of the three tools. However, Apty doesn’t offer basic UI patterns (modals, hotspots, banners, and slideouts), in-app customer feedback collection , and self-service support.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 30, 2024

The solution also lets you track analytics on all in-app guidance, collect user feedback, build out self-serve content, and automate certain flows. Whatfix even has integrations with Salesforce, Amplitude, Google Analytics, Slack, Confluence, and other platforms to maximize collaboration.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52