The Product Coalition

MARCH 8, 2020

I work in the tech industry & manage a team of around 12 people with a range of product, delivery & engineering skills. As a leader in tech, I have a variety of responsibilities, but I see my main role as building, enabling & motivating teams to deliver great digital products. To my mind, these are the most important parts.

Leadership 78

Leadership Weak Development Team Reporting Tools Feedback Software 78

The Product Coalition

FEBRUARY 12, 2024

As a result, the team struggled with how to prepare. I made it no longer than three minutes into the presentation and got this subtle feeling that the team was unprepared. Yeah, I was seemingly in a bad mood. The team was shutting down. I apologized to the team and said we would pick it up next week.

Technical Review 117

Technical Review User Testing Product Research Customer Feedback 117

Gainsight

JULY 5, 2022

It is increasingly apparent that having a CS Ops team and leader is becoming a necessity. However, to completely leverage the expanding customer success effects, your CS leader needs an individual or team to help map out the where, when, and how customer success intersects your daily operations and transforms your customers’ journey.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Weak Development Team 59

Split

MARCH 29, 2024

A production environment in software development is the final stage where applications meet end-users. Furthermore, clearly distinguishing the production environment from the staging, testing, and development environments is a fundamental step in the software development process.

Feedback Software 52

Feedback Software User Testing Data Visualization Product Research 52

Intercom, Inc.

APRIL 22, 2021

If you’re a senior engineer and want to further your career, what skills should you develop? Moving forward in your career, avoid the trap of doing work that feels high-impact, but it’s actually not , or work that makes you look good at the expense of the project and the team. How do people move into staff engineering roles?

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

People-First Product Leadership

MARCH 24, 2024

I’m in Duke Leto’s camp and believe a boss - at any level - should care and be thinking about their team. And, the SVP of Sales who would stop by my desk in the mornings to share the good and bad about the product and my team with me. We all have good and bad days. I won’t ruin the movie for you.

Leadership 52

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Modus Create

MARCH 8, 2022

In Agile, a release is a group of software features that can be developed and deployed to the users in a given period. Adding more plans and meetings to an Agile team can seem like a slowdown which feels scary given that Agile is all about speed and deployments. What is Agile Release Planning? Why is Release Planning Necessary?

Agile 52

Agile Weak Development Team User Testing Customer Feedback 52

Userpilot

NOVEMBER 14, 2022

The good news is that SEO can help make that process much easier by giving you the insights your team needs to pick a profitable niche and scale your business. Finally, once you’re done with keyword research on finding a niche, share the results with your team for further brainstorming. But how do you find that niche? Let’s see how!

User Testing 95

User Testing Data Visualization Research Software Customer Experience 95

PMLesson's Ace the PM Interview

MAY 14, 2021

An engineering management position is not on the typical path of an individual contributor (IC) software engineer. Engineering managers will frequently consult with other product managers, engineers, and their teams while spending time in meetings, answering emails, and delivering presentations to upper management.

Software Engineering 92

Software Engineering Engineering Reporting Tools Feedback Software 92

Bain Public

NOVEMBER 4, 2020

It’s rare for me to find a company whose strategy is specific and actionable enough to prioritize product work. When faced with a laundry list of strategies filled with 5, 8 or 13 tactical goals, it can be very difficult to prioritize anything. How does one stay on top of strategy while engaging in hard and shrewd bargaining?

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Weak Development Team Customer Feedback User Testing Customer Experience 52

Usersnap

APRIL 27, 2022

This article will show you how to reduce your SaaS churn by following the proven strategy that we have already successfully implemented. We sat down with the team for preventing customer churn and were able to combine churn analytics with customer feedback to reduce it down to 4.26%. Usersnap’s Strategy for Preventing Customer Churn.

Feedback Software 52

Feedback Software Analytic Tools Research Software User Testing 52

Modus Create

JANUARY 12, 2021

The construction and reconstruction of these pillars must be done continuously, in tandem, and requires effective dialog between all stakeholders in an organization. How do you define those pillars for your company and turn the metaphorical into the physical, and actually construct them?

User Testing 59

User Testing Customer Experience Technical Review Customer Feedback 59

Userpilot

OCTOBER 31, 2022

Talk with your sales and customer service teams to better understand your customer profiles. These can be people in accounting or management positions who are unlikely to decide in favor of your product. To u nderstand what is a bad customer fit for your SaaS. Optimize your marketing strategies.

Feedback Software 92

Feedback Software User Testing Research Software Data Visualization 92

Roman Pichler

JUNE 6, 2023

Sue, the Scrum Master , wanted to help the development team get better at sprint planning. But the team still over-commits and under-delivers. Pete, the marketer, agreed to rework the marketing strategy to support the next major release. On the positive side, when done correctly, it will not only remove the problems.

Construction 179

Construction Customer Feedback Framework User Testing 179

Folding Burritos

FEBRUARY 22, 2016

Most likely, you even found yourself in this position right from the get-go; you probably didn’t cause this. The reason is that we often fail to be constructive and pedagogic; if we don’t try to change their mindset, we’re sentencing ourselves to be thought of as “those pesky Naysayers.”. Soon after, an email arrives. Another email.

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

ProductPlan

MARCH 28, 2019

When a product manager exits, it can derail major aspects of your product strategy due to their integral role and unique perspective on things. UX issues may be overlooked, business concerns might be missed, customer relationships can suffer, and the rest of the team will be forced to scramble and pick up the slack.

Product Management 89

Product Management Product Manager Weak Development Team Technical Review 89

BrainMates

SEPTEMBER 23, 2020

We have developed a new leadership model – the Product Adaptive Leadership Model (PALM) that offers a path for Product Leaders to examine their current practices, apply new ways of solving problems, and improve their Product Leadership performance. This often goes unnoticed as the pace of development and deadlines increases.

Feedback Software 86

Feedback Software Analytic Tools Data Visualization User Testing 86

Mironov Consulting

JUNE 27, 2019

Defining my label carefully, a “product leader” is someone who manages a team of product managers. There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. . 2] Driving Strategy, Tooling and Outcomes. [3]

CTO Coach 108

CTO Coach Onboarding KPIs User Testing Customer Experience 108

BrainMates

SEPTEMBER 23, 2020

We have developed a new leadership model – the Product Adaptive Leadership Model (PALM) that offers a path for Product Leaders to examine their current practices, apply new ways of solving problems, and improve their Product Leadership performance. This often goes unnoticed as the pace of development and deadlines increases.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

Product Innovation Educators

SEPTEMBER 19, 2016

In this episode, product managers and innovators will learn: the difference between product portfolio management and Agile portfolio management, how to create Agile portfolios, how to navigate some of the common issues encountered with Agile portfolio management, and the importance of keeping high-performing teams intact.

Agile 49

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Amplitude

NOVEMBER 16, 2018

That meant we had plenty of money to run experiments and invest in high-quality work, as well as in developing the next generation of creative talent. T: In the State of the Digital Nation 2020 , you talk about the importance of helping with growth strategies and data-driven marketing. But that is often easier said than done.

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Weak Development Team Data Visualization Consulting Startups 65

PMLesson's Ace the PM Interview

OCTOBER 6, 2021

This is especially true if you're looking to join the technical program management team. Given the nature of the position , you can also expect them to cover many different areas including: Program sense : assesses how you manage resources, mitigate risk, etc. The questions are both challenging and Facebook-specific.

Technical Review 52

Technical Review Feedback Software Systems Review User Testing 52

Bain Public

MAY 20, 2021

Without a diverse team and an inclusive, safe space, success will be much harder to achieve (in all aspects). We’d like to contribute to this conversation by sharing some tips on how product managers can alter their management style to encourage a more diverse and inclusive environment for their team and clients.

User Testing 52

User Testing Product Management Product Manager Feedback Software 52

UX Studio

MARCH 11, 2024

I realized that that wasn’t really gonna happen I’m very very bad at competition. And like the warmups and practice, I could see that I was kind of… you can kind of know how good you are on the team [00:04:00] in the warmups. Really anything to do with the wind surfing. Well, I still want to grow. [00:35:00]

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Userpilot

APRIL 25, 2024

Learn not only what powerful open-ended questions look like but also the key strategies behind crafting them. Userpilot is an all-in-one solution for product teams that allows you to build bespoke in-app surveys with open-ended, Likert scale, and multiple choice questions (among other things) without any coding. Let’s get started.

Research Software 52

Research Software User Testing Feedback Software Analytic Tools 52

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 174

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People-First Product Leadership

JULY 17, 2023

In this week’s newsletter, I’m focusing on articles which will help you navigate through the product management fog and learn practices that help setup product teams for success. To ensure your team’s success, think beyond your own team. which bring more value and benefit the organization - not just your team.

Technical Review 52

Technical Review Technology Weak Development Team Generative AI 52

Product Talk

SEPTEMBER 20, 2023

Instead of relying on someone else (like a coach or leader) to tell them what to do next, product teams can use an opportunity solution tree to keep track of their desired outcome , the opportunities they’ve identified to chip away at that outcome, and the solutions they’re considering to address those opportunities.

Data Visualization 250

Data Visualization Analytic Tools Research Software Product Research 250

Userpilot

JANUARY 27, 2022

Thus, it’s crucial to track your churn rate to develop strategies to improve engagement and reduce churn. Churn impacts SaaS companies in a number of ways, including the spread of bad reviews, reduction in the overall market, and poor brand image. Bad user experience. Bad customer support.

Feedback Software 98

Feedback Software Analytic Tools User Testing Onboarding KPIs 98

Usersnap

JANUARY 18, 2024

Why do the most successful product managers always seem to pay attention to the power of a well-constructed NPS survey ? It is a direct barometer of an advocate’s positive perception and indicates potential organic growth through word-of-mouth. Question 2: How likely are you to recommend our product/services to your colleagues?

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

The Product Coalition

MARCH 30, 2020

What high performing Product Teams actually look like This is something that comes up often for me?—?I They are all coming from an individual perspective, not a team one ?—?I’ll As a team you're now faced with a hard decision, do we start again or continue forward knowing that there is now a large gap? Who does what?” “But

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Weak Development Team Customer Experience Construction Engineering 199

ProductPlan

MARCH 19, 2019

It means more firepower is required, as the current team (or lack thereof) is no longer able to adequately handle product management as is. This moment also represents an opportunity to determine what an ideal product team would look like. A key question here is: what is the ideal product team size?

Weak Development Team 63

Weak Development Team User Testing Customer Experience Reporting Tools 63

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Paul: Yeah.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Userpilot

APRIL 21, 2024

The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Get a Userpilot demo and drive your product growth code-free.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Usersnap

NOVEMBER 4, 2021

Both roles are big players within an agile team (or scrum team) of a business. A product owner’s role tends to be more tactical, and they work with the scrum team to make the product manager’s plans a reality. Although they are both parts of the same team and share many of the same goals, the two roles have different focuses.

Product Research 52

Product Research User Testing Feedback Software Weak Development Team 52

Intercom, Inc.

MARCH 4, 2021

Use your position to open the door to people with little access , share resources, and good opportunities. But landing financing is almost impossible without a strategy, an idea of the market, and a clear vision for your company. ” Teaching taught me to develop what I want to do from the goal and go backward.

Reporting Tools 151

Reporting Tools Research Software Feedback Software Education 151

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Strategy first, technology second. But here’s the thing: a tool is not a strategy. Alternatives: AdRoll, Quantcast.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223