The Product Coalition

FEBRUARY 18, 2023

It’s no wonder there are many tools that try to resolve this. But tools alone won’t fix anything and can do the opposite. Photo by Luis Villasmil on Unsplash As a proud member of the startup nation, startups are all around me. Tools alone cannot be the answer. Tools can help us do that. Here’s why.

Data Visualization 131

Data Visualization Customer Communications Feedback Software User Testing 131

Intercom, Inc.

JUNE 10, 2020

Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. This ability to predict is about shooting for repeatable product success.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Intercom, Inc.

MAY 12, 2020

So you’re just using your own judgment, like in a meeting or workshop or whatever, then you can use your own judgment to one, accurately predict what your customers need, want and value. And then two, design the right solution for them. Des: You’re sort of tuning a system in a sense.

User Testing 173

User Testing Product Research Customer Experience Customer Feedback 173