Johanna Rothman

NOVEMBER 3, 2020

And, if you can, get “credit” for your “thought leadership?” Writers: buy the Copyright Handbook. ” (Weinberg, Secrets of Consulting ). Second, because it's not enough words to differentiate the words from reasonable use. Thought Leadership is an Oxymoron. Let's start with copyright.

Reference 83

Reference Leadership Consulting Books 83

Intercom, Inc.

FEBRUARY 25, 2021

Few people are as passionate about customer experience as Annette, the founder and CEO of consulting firm CX Journey Inc. So, I am currently CEO of CX Journey, Inc, which is a customer experience consultancy. Some of the feedback that I’ve gotten is really the feedback I hoped for, that it’s become a handbook, a guide.

Customer Experience 211

Customer Experience User Friction User Testing Customer Feedback 211

Gainsight

JUNE 11, 2021

The Key to Customer Success: Leadership with Jay Nathan, Chief Customer Officer at Higher Logic and Co-founder of Gain Grow Retain at Higher Logic. ONE Powerful Word That Can Transform Your Customer Relationships with the incredible Nils Vinje, Founder and CEO at Glide Consulting and 30 Day Leadership.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

Intercom, Inc.

FEBRUARY 5, 2019

Get your free copy of The Sales Handbook. Establish clear, differentiated roles on your sales team. Act like a consultant and advisor to your prospects. Establish clear, differentiated roles on your sales team. Act like a consultant and advisor to your prospects. Want more advice like this?

Outbound 177

Outbound Strategy Inbound Customer Experience 177