Top Customer Success Trends To Watch For In 2020
Gainsight
DECEMBER 23, 2019
This is a partial transcript of Nick and Gainsight’s vision of the future of customer success. At the end of the day, a lot of it is about the people in your company, your CSM [Customer Success Manager], the rest of your team building those kinds of relationships and understanding that people are your customers. Nick Mehta.
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